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Logitech Harmony Elite Remote Control, Hub and App
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- The most powerful and intuitive Harmony remote works with Alexa for voice control. All-in-one control of up to 15 home entertainment and connected home devices
- Full color touchscreen: Simply swipe and tap to control channels, movies, volume, 50 favorite channels and smart home devices like Philips Hue lights
- One-touch Activities: Touch an Activity like “Watch a Movie” to automatically power on and switch devices to the right settings; Compatible with Amazon’s Alexa for easy voice integration and activation
- Harmony app: Turns iOS or Android smartphones or tablets into personal universal remote controls for the whole house
- Closed cabinet control: Included Harmony Hub lets you control devices in closed cabinets, or even when away from home
- Convenient charging station: Keeps your remote powered and within reach
- The box includes Harmony Elite remote (with rechargeable battery), Harmony Hub, 2 IR mini-blasters, Charging station, USB cable, 2 AC adapters, User documentation
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From the manufacturer
Logitech Harmony Elite
Home theater control. Whole home control.
Harmony Elite is the powerful, intuitive way to control your entertainment. But life doesn’t only happen in the living room. Or only at home for that matter. Harmony Elite goes beyond TV and movies. Far beyond. Use it to control the music from the kitchen, adjust the lights from across town, and the blinds according to the time of day. Compatible with Amazon’s Alexa for easy voice integration and activation.
Create unique home experiences
Get your lighting, locks, thermostat and more to work together for one-touch experiences like 'welcome home' or 'good night'. Set room lighting to automatically dim when you start a movie. Turn on multiple devices at a touch, create custom schedules, or trigger them with sensors.
*Smartphone, tablet, lights, locks, thermostats, sensors, blinds, and other products sold separately.
** Initial online and/or mobile setup required. Data rates may apply for mobile app download.
***Wireless and IR range may vary due to environmental conditions.
- Combined home entertainment and connected home control
- Works with Alexa for Voice control
- Controls up to 15 devices from set-top boxes to Philips Hue lights*
- Swipe-and-tap color touchscreen remote
- One-touch Activities like “Watch TV” switch devices automatically
- Companion Harmony App turns iOS and Android smartphones/tablets into personal universal remotes**
- Harmony Hub for control of devices in closed cabinets***
- Convenient charging station
- Motion-activated backlit buttons
- Works with over 270,000 devices
Alexa voice control
Use Amazon Alexa with your Logitech Harmony Elite remote to start and stop Harmony Activities, or to turn on your television to your favorite channel. For example, say "Alexa, turn on the TV" to power on your Harmony Watch TV Activity, or “Alexa, turn on Netflix” to begin streaming content from just about any device.
Easy on, easy switching
Instead of only controlling one device at a time, Harmony groups your devices into one-touch Activities. Touch 'Watch a Movie' or 'Watch TV' and the right devices automatically power on and switch to the right settings.
Controlling your entertainment is as familiar as controlling your smartphone. Just swipe and tap to change channels, fast-forward or rewind, and adjust volume. Easily add one-touch access to your 50 favorite channels. And everyone in the house can control it all with the remote or their smartphone or tablet via the Harmony app.
The included Harmony Hub relays signals from the remote or app to your devices. No need to point your remote at the device you want to control—including devices hidden inside closed cabinets or behind walls. Use the iOS or Android mobile app to adjust devices even when you’re away from home.
What’s in the box
- Harmony Elite remote (with rechargeable battery)
- Harmony Hub
- Charging station
- USB cable
- 2 AC adapters
- User documentation
For mobile setup:
iOS: iPhone 4S or later, iPad (3rd generation or later), iPad mini, iPod touch (5th generation or later) device with iOS 8.0 or higher.
Android OS: Wi-Fi-enabled smartphone with Android 4.2 or higher.
Bluetooth Smart technology-enabled iOS or Android device.
For online setup:
Windows-based PC: Windows 10, Windows 8, or Windows 7.
Intel-based Mac OS computer: Mac OS X 10.7 or higher.
Harmony App: Download from the App Store or Google Play.
Wi-Fi (Supports 802.11g/n, WPA Personal, WPA2-AES, and 64/128-bit WEP encryption).
|Harmony 650||Harmony Ultimate One||Harmony Home Hub||Harmony Companion||Harmony Elite|
|Highlight||Bright, brilliant home entertainment control||Powerful, seamless home entertainment control||Turn your smartphone into a powerful universal remote control||Control your entertainment and your home from your smartphone||The most powerful, intuitive Harmony remote for home entertainment and home control|
|Number of devices controlled||8||15||8||8||15|
|Works with Alexa||-||-||✓||✓||✓|
|Full-color touchscreen: Tap/swipe channels, control volume/playback; launch multi-device Activities||-||✓||-||-||✓|
|Harmony mobile app: Turn iOS and Android devices into personal universal remotes||-||-||✓||✓||✓|
|Closed cabinet control: Control devices behind cabinet doors and walls||-||-||✓||✓||✓|
|Home automation: Start/stop Activities or devices according to schedules or in response to sensors||-||-||✓||✓||✓|
|Compatibility||Mac/PC||Mac/PC||iOS/Android, Mac/PC||iOS/Android, Mac/PC||iOS/Android, Mac/PC|
|Favorite channels: Customize remote with favorite channels||23||50||50||50||50|
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|Sold By||Amazon.com||Amazon.com||Amazon.com||BroadLink Official Store|
|Item Dimensions||6.00 x 2.00 x 0.60 inches||4.88 x 1.00 x 4.16 inches||5.00 x 5.00 x 1.20 inches||2.17 x 2.17 x 2.56 inches|
|Item Weight||0.75 lbs||3.88 ounces||0.50 lbs||2.65 ounces|
|Style||Harmony Elite Remote||Logitech Harmony Hub||Hub||—|
Logitech Harmony Elite is the most powerful and intuitive Harmony remote that works with Alexa. It controls up to 15 devices for seamless control of your entertainment — and your home. The all-new design keeps the best features from its predecessors—color touchscreen, motion sensing, and vibration feedback—and adds an improved button layout, voice integration, dedicated connected home buttons, and a replaceable, rechargeable battery with 20% greater capacity. Internet access: Wi-Fi: Supports 802.11g/n, WPA Personal, WPA2-AES and 64/128-bit WEP encryption; For mobile setup and control: iOS: iPhone 4S or later, iPad (3rd generation or later), iPad Mini, iPod touch (5th generation or later) device with iOS 8.0 or higher or; Android: Wi-Fi enabled smartphone with Android 4.2 or later, Bluetooth Smart technology-enabled iOS or Android device System Requirements: Wi-Fi: Supports 802.11g/n WPA Personal WPA2-AES and 64/128-bit WEP encryption|iOS: iPhone 4S or later iPad (3rd generation or later) iPad Mini iPod touch (5th generation or later) device with iOS 8.0 or higher orAndroid: Wi-Fi enabled smartphone with Android 4.2 or laterBluetooth Smart technology-enabled iOS or Android deviceHarmony App: download from the App Store or Google Play|iOS: iPhone 4S or later iPad (3rd generation or later) iPad Mini iPod touch (5th generation or later) device with iOS 8.0 or higher or|Android: Wi-Fi enabled smartphone with Android 4.2 or later|Bluetooth Smart technology-enabled iOS or Android device|Windows PC: Windows10 Windows 8 or Windows 7 orMac OS computer: Mac OS X 10.7 or higher|Windows PC: Windows10 Windows 8 or Windows 7 or|Mac OS computer: Mac OS X 10.7 or higher|Software download and initial set-up required.Wireless and IR range may vary due to environmental conditions.Sensors sold separately.Devices and brands are subject to change without notice.
Visible screen diagonal
4" / 11 cm
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I even got William Wong (the head of their remote department) on the phone, and not even he was knowledgeable about the 3rd party products they claim to be compatible with. So then I was forwarded to his boss...and not even he knew how to answer my question, and was very very rude... I decided, enough is enough, I want my money back; thy would not reimburse me.... Mind you, this all took weeks and countless hours sitting on hold while they scrambled to find answers.
So now I'm essentially saving myself the use of my Roku remotes by owning this piece of garbage. It doesn't do any of the home control I want it to, it is clunky, has random buttons assigned as factory defaults. And if you have 2 hubs (they sent me a 2nd free one for leading a conference call with their engineers about the difference in Lutron products... that actually happened haha) the Hubs DO NOT speak to on another, so guess what they recommend you do, buy a 2nd remote. Just absolutely disgraceful.
I will never buy anything Logitech and I have been talking my customers out of that too, I recommend you stay far away from anything they sell.
One thing I do not like at all is when you use the app, or application, it has to connect to logitech servers. Haven't had an issue yet with not connecting, but it appears the remote will be useless without internet or if their servers go down. This also means they can discontinue support at any time leaving you with a useless universal remote.
Alexa integration still needs work, but overall is functional.
Another disappointment is how often the remote syncs. Even though I haven't made any changes in weeks, about 1 in 5 times I grab it to use, i have to wait while it syncs. less than a minute, but still, when I grab my remote, I likely want to use it right then not wait.
Another annoyance as covered in other reviews, to skip chapters, you need to hold the forward or reverse button down, otherwise you FF or rewind. That's a serious short coming for a remote that runs $200+ on it's own. They should have cut each button in half to add skip buttons, or just put them on the remote.
Most of my review is complaints because I gave it a 5 star review. I'm obviously recommending it, but rather than rave about the good things, I'd rather list my disappointments for others. Complaints are usually more helpful to me because I can decide based on those if I can live with a device.
I found that the setup and configuration was pretty intuitive and since I was importing an existing Harmony remote it made the setup that much easier. I highly recommend using the software on your computer vs. the smart phone app as it's just a lot easier to use if you have a lot of devices/activities (I have 6 devices and 11 activities). You can download the PC/Mac software from Harmony's website. Even if you aren't importing an existing remote, the setup and default button choices will likely work for most people. As you use the remote you can alter the buttons and activities to your needs. So even if you aren't extremely tech savvy configuring the remote should be pretty straight forward.
After configuring the remote I started using it and I found certain annoyances with the ergonomics and lack of buttons. With this remote they've done away with the numerical buttons for a larger touch screen where you can find the numerical buttons. When you hold the remote it's rather difficult to reach the touch screen and some of the buttons with your thumb. If you’re used to using a hand to hold the remote and another to push the buttons then this annoyance won’t likely be an issue. I am probably spoiled because the Harmony 880 was very well laid out, rests well in your hand, and in my opinion better ergonomically designed. With that being said, is the remote layout and touch screen a deal killer; no but if you’re used to a particular remote the Harmony Elite will likely take some getting used to.
The last part of the setup for me was integrating it with my existing smart home devices and Amazon Echo. The setup found my Philips Hue lights, but didn’t find my Wemo devices. The smart home buttons on the bottom of the remote are a nice touch, but I feel they’re a bit more of a novelty than a necessity since there are plenty of other stand alone switches & voice control devices that can do the same job. There are currently two apps/skills available for Amazon’s Echo that allows you to integrate your Harmony hub/remote with Alexa. There is Logitech’s own app/skill and “Eric’s Integration for Logitech”. I tried both skills and found that I really couldn’t get Harmony’s own app/skill to do anything but turn the TV on, and it wasn’t consistent when it did work. Even if it did everything the skill said it could, all that it can currently do is turn activities on/off and change the channel to one of your predefined “favorite” channels. With the “Eric’s Integration for Logitech” skill it would more consistently turn the TV on, but again what it could do was very limited and worked inconsistently.
Unfortunately, the lack of properly functioning Amazon Echo integration was the nail in the coffin for me to decide to return this remote. I could have dealt with the ergonomic annoyances I described, but since the main reason I got the remote was for the Amazon Echo integration it didn’t make sense to keep something that didn’t work. I think the concept is good, but the execution is something that is still a work in progress. Hopefully with time the software will improve and the Amazon Echo integration will get better. So if you’re like me and want to get this remote for its integration with Amazon’s Echo I’d hold off and maybe consider the next smart device integrated remote Logitech comes out with.
Top international reviews
With our extensive collection of devices (gaming, tv, android/apple devices, etc), my goal is to have a device that you can leave around for someone taking care of your place when you’re away. This does not do this, and would leave me in cold sweat if I had to do this. There would need to be extensive notes, or how-to videos, for someone else to use this.
When it works, it is very slow to issue the commands (at the default timings). For example, the previous Harmony remote could start the “Watch TV” activity in about 6 seconds. Now, there is almost a 35 second timeframe to complete the routine (start tv, wait 6 seconds, start the PVR, wait 7 seconds, change channel, etc). And this is when it gets it right.
For many uses, and for no good reason, it will skip a step, miss a device, or miss a setting on a device. And this includes devices on WIFI or Bluetooth, so it has nothing to do with the Hub not seeing the devices via IR.
On the software front, here again it seems like the team lacks serious experience. There are issues with the UI of both the iOS and Android apps, NEEDED to setup the device. On all of our iPads, the Logitech App simply failed to load after initial setup. Closing, rebooting the device did nothing. Sometimes, deleting the App entrirely then reinstalling would work, sometimes not. Took about a week to get the remote working. There are many poor ratings in the App Store, going back a year or more, so Logitech is not interested or able to resolve this properly.
Once the app works, and sets up the device, it is still a long process. It needs to communicate with the Hub on ANY update (takes 30 secs or more), and needs to also communicate with the remote Logitech cloud server (again, 20 to 40 secs).
Once everything is set up though, it is pretty good. The screen is not entirely intuivity for someone who didn’t set everything up (the entire UI experience is a bit muddled, between the differences Activities and Devices, and how there are multiple / swipe-able pages in each), is not that clear. I am used to it, but can someone else pick it up and easily accomplish simple tasks? Not confident about that.
Finally, when i does fail to properly complete an activity, it is really not clear how best to troubleshoot. Again, the matrick is how easily it would be for a friend to figure out. I am pretty certain the devices would be simply left off, and they’d pick up a good book or e-book instead. Again, if fails for no reason, which it does often, to switch the HDMI Switcher to the correct input, can a guest understand “Is the HDMI Switcher set to Input A, #2”? No. It failed, and now is useless to the person using it.
Great idea, when it works, and still better than many comparable remotes, and has a huge datase of devices, but lazy programming and instruction of the Hub and reliance on poorly written Apps, serious hinders the whole reason for this device.
I would recommend a “try”, but keep your eye on the return deadline.
We've had Harmony products for years, and had high hopes for this one. Our uses are pretty simply - TV, Netflix, DVDs - so we're not stressing its abilities at all. But it still manages to frustrate at every turn.
On starting an activity, probably 40% of the time it fails to turn on the TV. I go through the "Help" process and sometimes that'll get the TV on right away, but other times it still won't work after repeated tries, and I'll have to turn everything off, then restart the activity. Yes, we do have the receiver positioned appropriately - it's actually line of sight and less than 10 feet away, in fact.
But the real frustration is when trying to simply browse the cable TV channel guide. Pushing a button (up/down a line/page, or going to the side) might work fine. Or it might do nothing. Or it might double up, so trying to move one line actually moves two. It works correctly - as in, one click gets the one correct action - roughly half the time. The rest of the time, we're having to go back and forth and up and down repeatedly in hopes of finally landing on what we want. It's particularly bad straight off the charger, when it's basically possessed by gremlins, but even at the best of times, we're unhappy that we paid good money to replace an older model that worked perfectly but was no longer holding a charge well.
Which brings to one good thing - this one apparently allows you to replace the battery, rather than the entire device, when the battery reaches the end of its lifespan. Though, since I really dislike this aggravating thing, that's not a really good thing for me. If you're wondering why we didn't return it, it's because we bought it on a whim, but didn't actually set it up and start using it until the old remote was truly dead. Another good thing, is we found it pretty easy to set up through the hub.
The app is pretty badly designed (why on earth is each possible action on a separate screen?) as well, but we rarely use it, so that's not a major issue.
This is probably our fourth or fifth Harmony, so we're super disappointed. I mean, we are seriously considering ditching this practically new, and very expensive thing, just because it's SO unusable.
Transferring from a Harmony 880 though and configuring old settings is near impossible! I wish they made that portion easier, as I've configured some funky stuff which I have to recreate.
My biggest gripe with this remote is the Smart integration. The buttons do not always work to turn lights on and off, which is annoying.
The remote is good, for Home Entertainment control, it works very well, and the database is comprehensive. If you used a previous Harmony Remote, you're already well familiar with this aspect.
One thing, the remote is missing a microphone which is now becoming standard on a lot of products.
Home control is neat, but selection is limited - i.e. Wemo is missing.
My main complaint is the price of this device - it should be no more than $200 or even $150... at $300 - $350 I feel it is more expensive than it should be.
If you like the idea of using your phone or tablet to control the system just buy the hub. The remote is nice but over-priced.
The programming transferred bettween the remotes, which saved time. The main reason for purchase was to allow disabled people to use their PC to control an entertainment system and some home automation devices. Unfortunately the windows software only programs the remote. It doesn't emulate a remote like it does on a phone. Hopefully Logitech will release something to allow PC emulation of the remote. I am attempting to create my own controller for PC using "Home Remote Designer". I'm not a programmer so wish me luck!!
- It controls everything in my home theater including the lighting. (When it works)
- It is easy to set up for the most part (when it can connect to Logitech's servers)
- Touch screen controls are clunky and not easy to customize.
- Loses connection with my LifeX lighting occasionally. (This is not LifeX's fault as Google Assistant and my phone app work with no problems)
- It forgets my Lutron dimmers from time to time. (Same as above. Everything works with them but the Harmony forgets them from time to time)
- Trying to go into setup is a nightmare. Logitech has never gotten their heads out of their butts when it comes to their servers. It takes minimum 4 minutes for it to get through the "Connecting to Harmony Servers" screen but most of the time it will take longer or timeout. It's not my end at all. This has been the case for years now.
For a premium device at a premium price I'd expect better support and a better experience. To me it seems they just don't care. Especially since they really are the only ones in the market for this kind of device unless you want to pay $2000 for a high end system.
The Harmony also does a great job narrowing down such a wide range of remotes for a wide range of different types of equipment into one intuitive, basic functionality.
The only reason I took a star off is the touch screen on it is unbelievably sensitive. If you're not actually tapping in requests, you have to make sure you avoid the screen at all costs, or you end up setting off every function on the screen.
Logitech says many of us were using an undocumented / unsupported feature and it was insecure. But rather than securing the remote, Logitech just removed an important function... with no notice.
I strongly recommend to NOT buy Logitech as this is not the first time they have screwed over their customers... Just google it.
I am now looking for a new smart remote control vendor.
Update: Due to the massive customer complaints, Logitech reversed their decision to remove the local API from the remote/hub. API will now be officially supported by Logitech & fully documented. Giving 3-stars for now as this is still a Logitech promise... yet to be seen as real. However, the API is back in their latest fw 210. The API documents are due to be released in of Q1 in 2019.
Best purchase ever to make everything simple around the AV + it can control lights and other smart devices to make things even simpler to control.