This was a breeze. It updated its own firmware, and then the cd installed program updated to a newer version. I followed the instructions, and as long as you enter the exact model number as written on the back of the units to be controlled it works great. There is a built in help menu right in the controller itself, for example, it wasn't turning on the TV with the DVD and the A/V receiver. I pressed help and it asked if the TV was on. When I said no, it turned on the TV. From that moment on it never failed to turn on the TV.
I also like the changeable faceplates. I use red for the living room and blue for the bedroom. This allows you to have a couple in the house and easily distinguish them.
Logitech has the best tech support I ever spoke too. Free, and very knowledgeable. The guy spent ten minutes before I bought the remote explaining how with Logitech, 99 percent of the time, learning is not required (although it can do it fine). I just entered the model numbers of the units, and it asked how the wires were situated in the back of the A/V, and WHAM, it figured the rest out and it works great now. I push on button and the vcr is playing. I press another and the DVD is going. I push another and everything turns off. It even tunes the TV to channel 3 or 4 when the vcr mode is selected.
Very easy to setup and use, and the wife loves it!
BY THE WAY: I saw a review written around the same time as mine that you need to power down everything when switching between different activities. This is not true in my case. If I am in TV mode and hit DVD, it simply turns on the DVD and selects the correct video input automatically. If I were to then hit VCR, the DVD will turn off, the VCR turns on, and the TV automatically goes to channel 3 without turning off (what my VCR to TV input is) . If you find yourself having to power down everything between different activities, you most likely have a timing issue with the device delay (time between sending each device the correct command in a multi device sequence) Either goto the help menu right in the control or call logitech TECHNICAL assistance. You can get it right and it will save the life of that expensive TV.
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