Top positive review
22 people found this helpful
A realistic answer if this is the best keyboard
on September 16, 2016
I have a love/hate relationship with Logitech and their products. I can't deny that some (not all) of what they make is vastly superior to any other brand/model available. I'm talking about a select few products when I say that and the K740 is easily among them. But the trade-off with all Logitech products is that they last only so long and when they die, they are pretty much useless. The other thing Logitech has built up a reputation for is their callous lack of after sales support. My experiences trying to get support have always been met with a "don't care" attitude. So with that in mind, why did I just buy my third K740 in 5 years? Because it's the best (if not one of the most expensive) general purpose keyboards out there. I've learned a few things along the way to share:
When a Logitech mouse or keyboard fails it can't be fixed. I tried saving $10 by buying a so-called "certified refurbished" K740 through an unknown Amazon seller but it was junk and the seller wouldn't do anything about it, not even reply to me. Pay the extra few dollars and get a brand-new one!
If you are going to get a K740 don't even consider shopping around, no one comes close to Amazon's price, not the office supply stores, not the membership clubs, not the discount superstores. The other store’s prices aren’t even close even if they have the K740 on sale. Just be sure to check closely that Amazon is the actual seller, not a third party. Look closely, as that changes often, sometimes even after you save it to your shopping list.
Wait for Amazon to put it on sale, which seems to be every few weeks. The difference can be substantial.
And finally, just learn to grin and bear it like I did when your Logitech keyboard or mouse drops dead, because one day it will. I've learned to stop getting frustrated with them or even making an attempt at contacting Logitech service. If I get 2-3 years of good use out of any Logitech product I'm satisfied and I've learned not to even try switching brands. I just swallow hard and buy another new Logitech.
I like this keyboard, but I’m not too fond of having to buy a new one every few years. Overall it earns a 4-star rating but I still recommend it.