***UPDATE 5/3/2013***
Okay, so I've had this set for almost 3 years now. About a month ago I did have to replace the charger (my own fault, cord got damaged) and while I was doing so I replaced the battery for the first time as, with all rechargeables, it had degraded a bit. Going through logitech's website I was able to get the battery kit for 5 and the charger for 10. I'm hoping to get another 3 years out of this set.
Some updated impressions: After 3 years the faux leather covering over the ear pads has worn off a bit. I wear glasses and I've noticed that most of the wear is where my glasses rub them. I can't fault logitech for this really, and I don't notice it when I wear them.
My signal range seems to have degraded just a little, and I'm considering replacing the wireless dongle as well (which can be done directly through logitech for 10 bucks).
I won't deny the photo evidence regarding the plastic ear cup joints that people have posted in the comments on this review, but I will say that I've had this headset for almost 3 years, I'm a bit of a clumsy drunk at times (especially when gaming), and while I definitely haven't abused the headset it has been dropped from time to time. Other than the ear pad coverings and a few scuffs, you'd never know it wasn't brand new. Maybe I'm just lucky, I don't know, but the three headsets I bought before this one (all in the 50-100 dollar range) each lasted less than a year. Under the same treatment, this headset has outlasted all 3 of them. Honestly, if they broke right now I would probably buy the same set again. I haven't found much else that provides the same functionality in the same price range.
My long term impression of sound quality--audiophiles prolly wouldn't be satisfied, you can't crank them obscenely loud with strong bass without hearing some distortion. However, they definitely more hold their own in terms of gaming oriented headsets. At reasonable volume levels they're crisp and clear with good bass. I have grown addicted to the 7.1. I often tell people in first person shooters that 70% of my aiming is through sound at this point. It's hard to play without it.
My only real complaint is that the software is a bit buggy. Sometimes you have to relaunch it for the headset to be recognized properly and to get proper 7.1 playback. It's not much of a problem...but it can be annoying.
_______________
First, off, I've only had this headset for a day. I can't really go into detail about sound quality, how good the surround sound is, etc. However, I feel like I need to clarify a couple of things.
There are two major issues that people have been complaining about with this headset: the "flimsy plastic" joints holding the ear cups on, and the lack of a graphic equalizer. Please disregard anyone who mentions either of these two "problems," because it is completely false.
If you look closely at the ear cup joints, yes, there is plastic there. However, if you pay attention, the plastic isn't actually the part that's moving. It's merely a covering for the actual joint. On the back of the box, under "Durability," it clearly states that the joints are made from an aircraft grade aluminum alloy. This is a very well made product guys, I get no sense that, if treated properly (take your game rage out on something that costs a bit less, children) it will ever break on me.
Now, I'm not quite sure why people are saying there's no graphic equalizer, and that they are limited to bass and treble adjustments. Directly below the bass/treble bars, there's a big button that looks like a graphic equalizer. If you click it, guess what happens. Yep, a 10 band EQ pops right up, complete with preamp volume adjustment. If you have this turned on, it grays out and overrides the bass/treble adjustments.
Now that I've cleared that up, I'll give my one day impressions on the product.
Super comfortable. I have a fairly large head, and yes, the headset does squeeze a little tighter than what you might be used to, but that's because the headband is made of metal and not cheap plastic. It's the squeeze of quality, learn to love it. It's not a bad thing at all, you just might not be used to it. After a few days of breaking it in, I doubt I'll even notice.
The sound quality seems fantastic so far. I'm still working on getting it to sound just right with my game of choice, TF2. With movies, music, tv shows, etc, it's just amazing. Crystal clear, rich, amazing sound.
I initially had problems with the mic, people in Team Fortress 2 were telling me that it was cutting out, and screwing up sound for everyone (if you've ever played the game, you know what I'm talking about). This was fixed by turning the mic gain way way down. I've been so used to mics that are super quiet, so I had windows set to max out and boost mic input, and maxed out mic input through the game as well. Turned the levels down quite a bit and presto, clear as a bell.
One thing I don't like, the mic level resets itself every time I unplug the headset (rather, the usb dongle) then plug it back up. It remembers every other setting, just not mic gain. I've solved this by setting one of the G keys to reduce mic gain, so if I ever launch a game and accidentally leave it set too high, I can easily fix it on the fly.
Speaking of the G keys, I was kind of disappointed that they work with ventrilo, but not teamspeak. No big deal though. Still, I was hoping to be able to sit on my porch and chill in our TS channel and be able to chat with people. (I have to go outside to smoke here...ahem >.>...you know what I mean.)
The wireless range and battery life really seem to be just as good as advertised, which was a very nice surprise. I can go anywhere in my house and still have completely clear audio. The majority of my front porch gets signal as well, and that's going between three walls. Last night I went in game with only a partial charge, the software said 7 hours of battery life left. I played a little over two hours, left game, and it said I still had five hours left. Good stuff.
I love this headset. Completely. After years of frustration over broken wires ruining headsets, I could not be happier with this product. If you've got a nice, functioning headset already, like a g35 or whatever, I couldn't justify telling you to purchase this. However, if you've got a cheap POS, or if you're in the market to buy a new headset because you rolled over your current pair's wires one too many times with your chair, I couldn't recommend this enough. I've never spent this much money on one before, I've always been in the 50-70 dollar range. Dropping 160 wasn't easy for me to do, money is tight these days. I don't regret the purchase at all.
Sustainability features
This product has sustainability features recognized by trusted certifications.
Carbon impact
Carbon emissions from the lifecycle of this product were measured, reduced and offset.
As certified by
Carbon Neutral Certified by SCS Global Services Carbon Neutral Certified by SCS Global Services enables companies to demonstrate carbon neutrality for their products by reducing carbon emissions throughout their operations and offsetting their remaining carbon footprint through the purchase of carbon credits. SCS Global Services is a global leader in third-party environmental and sustainability verification, certification, auditing, testing, and standards development. SCS is a chartered Benefit Corporation, reflecting its commitment to socially and environmentally responsible business practices.
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This Item  Logitech G Wireless Gaming Headset G930 with 7.1 Surround Sound, Wireless Headphones with Microphone |  |  |  |  |  | |
| Price | $268.99 | $49.00 | -40% $29.99 List: $49.99 | $294.00 | -28% $144.90 List: $199.99 | -8% $137.99 List: $149.99 |
| Delivery | — | — | Get it as soon as Friday, Sep 27 | Get it as soon as Monday, Sep 23 | — | Get it as soon as Friday, Sep 27 |
| Customer Ratings | ||||||
| Sold By | HDD Shop | MA Products Services | JTZC | R&H SALES | Renew4Me | Star Elite |
| connectivity tech | वायरलस | Wired | Wireless, Wired | Wireless, Bluetooth, USB-C | Wireless | Wireless |
| headphones form factor | Over Ear | Over Ear | Over Ear | Over Ear | Over Ear | Over Ear |
| connector type | wireless | usb | wireless | USB Type C, 3.5mm Jack | wireless | LIGHTSPEED wireless via USB |
| noise control | active noise cancellation | — | — | active noise cancellation | sound isolation | — |
| headphones jack | usb | 3.5 mm Jack | 3.5 mm Jack | 3.5 mm Jack | — | usb |
| cable feature | Without Cable | Retractable | Detachable | Detachable | Detachable | Without Cable |
| control type | Call Control | Media Control | Volume Control | Volume Control | Volume Control | Noise Control |
| material | — | Microfiber | Polycarbonate (PC), Acrylonitrile Butadiene Styrene (ABS), Leather | Plastic | Aluminum, Faux Leather, Memory Foam | Plastic, Memory Foam |
| model name | language tag | G433 | Captain 300 Wireless Gaming Headphones | Maxwell for Playstation, PC, Mac, and Switch | Cloud Alpha Wireless | G733 LIGHTSPEED |
| frequency response | 20000 hertz | — | 20 KHz | — | — | 20000 hertz |
From the manufacturer
Logitech Wireless Gaming Headset G930
Level up without being tied down—in 7.1 Surround Sound
No wires to tie you down. Surround sound so detailed, you can hear your opponents before they see you. With a lag-free wireless connection and powered by Dolby Headphone 7.1 surround sound, G930 keeps your head in the game for up to 10 hours between charges.
* Some profile settings require Logitech Gaming Software to be enabled and are not supported on Mac, Linux and earlier Windows operating systems. Logitech Gaming Software is available at our official website.
** Actual battery life will vary with use, settings and environmental conditions. Rechargeable batteries have a limited number of charge cycles.
Highlights
- Dolby 7.1 surround sound
- Lag-free 2.4 GHz wireless
- 3 programmable G-keys*
- Comfortable memory foam headband
- Sound-isolating cushioned ear pads
- Folding noise-canceling mic with auto mute
- 10 hour battery life**
- USB recharging base**
- Compatible with Windows 8, Windows 7 and Windows Visa
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Dolby headphone 7.1 surround soundHear the game the way the developer intended. Dolby 7.1 sound output appears to surround you as if it’s coming from all possible directions. |
Lag-free advanced wirelessJust plug the USB adapter into your computer for a powerful 2.4 GHz connection. Speed and agility keep the signal clear and strong. Rapid-burst transmission is faster and less susceptible to interference. Frequency agility ensures optimal performance. |
Three programmable G-KeysControl in-game elements like chat clients and music with one-touch. G-keys are conveniently located on the left ear cup for easy access. Customize G-keys with easy-to-use Logitech Gaming Software.* *Logitech Gaming Software (LSG) is required for some profile settings and is available at our official website. |
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Noise-cancelling micBe heard loud and clear without the distraction of background noise. The mic picks up only your voice. Rotate the mic boom up and out of the way to mute. A red indicator reminds you that you are muted. |
Long battery lifeOutlast the competition. Play for up to 10 hours on one charge.* The included base recharges the headset and powers the adapter with a single USB connection—even while you’re playing. *Actual wireless range and battery life will vary with use, settings and environmental conditions. |
Designed for comfortPlay all night. The memory foam headband gives you a stable fit that also reduces pressure on the head. Cushioned ears pads seal out ambient noise and feel comfortable even after long hours of gaming. |
Compatibility
What you need?
- Windows 8, Windows 7, or Windows Vista
- USB port
- 7.1 Surround sound requires software installation*
*Surround sound requires Logitech Gaming Software to be enabled. Available at our official website.
What's in the box?
- Headset
- USB wireless adapter
- Charging base*
- User documentation
* Rechargeable batteries have a limited number of charge cycles.
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| Logitech G230 Stereo Gaming Headset | Logitech G430 Surround Sound Gaming Headset | Logitech G35 Surround Sound Headset | Logitech G930 Wireless Gaming Headset | |
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| Customer Reviews |
5,507
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10,600
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1,776
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| Highlight | Gaming audio essentials | USB Dolby 7.1 Surround Sound | USB Dolby 7.1 surround sound plus customizable on-ear audio command keys | Wireless Dolby 7.1 surround sound plus customizable on-ear audio command keys |
| Wireless connection | - | - | - | ✓ |
| Corded USB connection | - | ✓ | ✓ | ✓ |
| Analog 3.5 mm jacks | ✓ | ✓ | - | - |
| Dolby 7.1 Surround Sound | - | ✓ | ✓ | ✓ |
| Noise cancelling boom mic | ✓ | ✓ | ✓ | ✓ |
| Mute light | - | - | ✓ | ✓ |
| Volume + mute controls | On-cable controls | On-cable controls | On-ear controls | On-ear controls |
| Programmable G-keys (one-touch command of music, chat and more) | - | - | ✓ | ✓ |
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Sustainability features
This product has sustainability features recognized by trusted certifications.
Carbon impact
Carbon emissions from the lifecycle of this product were measured, reduced and offset.
As certified by
Carbon Neutral Certified by SCS Global Services
Carbon Neutral Certified by SCS Global Services Carbon Neutral Certified by SCS Global Services enables companies to demonstrate carbon neutrality for their products by reducing carbon emissions throughout their operations and offsetting their remaining carbon footprint through the purchase of carbon credits. SCS Global Services is a global leader in third-party environmental and sustainability verification, certification, auditing, testing, and standards development. SCS is a chartered Benefit Corporation, reflecting its commitment to socially and environmentally responsible business practices.
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Reviews with images
Disappointing mess of a product, terrible support
I've never been this disappointed with a Logitech product before.First the good points. The sound quality is excellent, no one has ever had a problem hearing me. I never got a 10 hour charge out of the batteries as advertised, but got 5 or 6 at first. They are comfortable, they don't weight too much, they wrap securely around my head without being too tight and do a good job blocking out outside sound. They give you a really long USB cable with a base you can wrap it around to shorten to whatever you desire. At first it really appeared to be a fantastic product.Then came the problems. Right off the bat I noticed it had problems staying connected. Probably 5-6 times per day, it will give out a short beep and lose the connection for about 5-10 seconds, and give me a double beep and reconnect. Since it always reconnects on its own It isn't terrible enough for me to have returned the product, but over the 7 months or so that I've owned it, it started to make me hate the thing. It was frequent enough that it would often make me have to rewind in a movie or show I was watching, or I'd miss an important moment in a video game, or I'd have to ask someone to repeat themselves when I was on a work call. It wouldn't be so bad if it only happened when using the headset wirelessly, but it has this problem even if you have the USB cable plugged in, as it only seems to use that cable for charging and not to send data over USB like their wireless mouses.Even worse, about once or twice a week it will start making a low humming sound that gradually builds into deafening buzzing. It sounds a lot like feedback but it happens even if the mic is muted so I have no idea what the issue is. Turning the headset off and then back on a few minutes later fixes it, but if you turn it off and back on quickly it's still there, you really do have to wait a few minutes which is absolutely unacceptable if you're using this thing for a work call.Battery life has gotten bad quickly. I know rechargeable batteries have a limited life-cycle but I expected it to at least be decent until I was past the warranty period, but I've only had it for 7 months. I feel like it only gets about 2.5-3 hours after charging all night now. I'll have to do a test and come back and edit this with specific results.The last straw was the mechanism that keeps the right headphone tight and in place broke. Since they wrap fairly securely around my head and ears, I typically remove the headphones by grabbing the right side and pulling it off my right ear then sliding the headphones off my head. Apparently this was too much strain on the piece of plastic used there, because it just snapped off and flew across the room one day, leaving the right headphone loose and making the product no longer comfortable or secure around my head. (Picture of the broken product attached to this review) I'm still well within the warranty period so I decide to RMA these things and hope for better results with the replacement.Logitech support, which used to be incredible, has taken a real dive apparently. Here is my support horror story: I opened my first support ticket 10 days ago, no response. I did a live chat a couple days later, the agent told me he was going to get me an RMA and to hold on, then I got kicked out of the live chat for taking too long to respond to the agent even though he told me to "hold on" while he processed my RMA. There was no way for me to get back into the live chat or even start a new live chat under the same support ticket, so I had to open a new ticket and start a new live chat with a different person, explained the situation to her, she said she talked to the other agent and he was going to process my RMA request and that I'd get an email within an hour.I waited 2 days and never got the email (checked spam, etc.), so I called their support phone number. Unfortunately during that call the headphones started doing that loud buzzing/feedback thing and I had to turn them off, and I guess while I was unresponsive the agent hung up on me. So another 2 days later I tried a live chat again and got that first agent, and I referred him back to the prior ticket and chat and he said he didn't know why the RMA didn't go through before but their new system has some bugs that haven't been worked out. He started the process over again but this time we had to make sure to keep talking while he processed the RMA. He would type something like "I'm typing this so the chat doesn't kick us out" and I'd respond with "I'm responding for the same reason". This exchange went on for 36 minutes (I have the chat logs), which was going to make me late for an appointment, so I had to get in my car, remote into my computer through my phone, and every few minutes type something into the live chat so I didn't get kicked out and have to start all over again, while driving. Finally he told me my RMA was processed and I'd get an email within an hour.I never got that email either. I wait two more days and try another live chat. I explain to the new agent, give her all my pending support tickets for reference, she apologizes, says she will escalate this to the senior level, and says someone should contact me within 48 hours. I tell her "okay, what do I do if no one contacts me? Because this keeps happening." She responds, and this is a direct quote, by saying "I will make sure, you will receive a response on this matter."48 hours later, no one has contacted me. I try phone support again (I use my cell phone this time since I can't trust this headset), and I tell the agent all of the above and give him all my various pending support tickets ( I now have 7 pending support tickets for this one issue, because there is no way to open a live chat under an existing ticket and starting a new live chat creates a new ticket ). The agent on the phone says "wow this is a real mess" and I agree. He promises to send me an email and stays on the phone with me, I get it instantly, proving I'm capable of receiving emails from Logitech support. The email requested a bunch of information that they already have because I registered my product to my logitech account and provided the proof of purchase and a picture of the problem and everything in my first support ticket, but I filled it out again and responded. That was yesterday. As of today, one of my 7 support tickets says "RMA pending". I'm still waiting on the actual RMA, at which point I will have to ship my product to them and wait until they ship a new / refurbished product back to me. Hopefully.This is the kind of support experience I expect from Comcast, not Logitech.
Top reviews from other countries
Tom G
A magic carpet ride with excellent sound.
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Sehr gutes wireless Headset für wenig Geld
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