Top critical review
102 people found this helpful
Emperor of Internet Reviews, King of Rage
on November 17, 2015
Decent keyboard until it breaks. I've had two of these now, and have had clients purchase them. They are a nice feeling keyboard, but the build quality is terrible. A full 25% of them have failed.
Logitech has also purposely installed a battery that they don't want you to change. They even put a sticker on it, saying not to replace the battery. Instead, they want you to throw away the entire keyboard. Ridiculous.
On the last one of these that failed I replaced the battery and it was still dead, so I attempted to RMA it with Logitech. It was a total nightmare. The technicians had me do a few procedures to reset the keyboard, all of which failed. At that point in time Logitech quit responding and refused to issue an RMA. The warranty still had 2 years and 8 months left on it.
So what did I do? I opened up a new support ticket for the keyboard, one per day. Eventually I got up to 12 support tickets for the same keyboard. It was kind of fun in a childish sort of way.
On the 12th support ticket they finally issued an RMA and I got a replacement keyboard back FORTY SEVEN days later.
I'm finished with Logitech's garbage products. I've owned a ton of their high end stuff over the years and the support is horrible every time one breaks.
If you want a reliable keyboard the Apple Wireless Keyboards, Microsoft Natural Series, and the DAS Mechanical Keyboards score really high. Another alternative is SaiTek.
Do yourself a favor: pass on Logitech products, and upvote my review so the world can see it.