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Love Is the Killer App: How to Win Business and Influence Friends Paperback – July 22, 2003
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From Publishers Weekly
Copyright 2002 Cahners Business Information, Inc.--This text refers to an out of print or unavailable edition of this title.
Top Customer Reviews
I'll forever be grateful to whoever steered me in this direction--for I soon found that work was much more fulfilling and fruitful when I cared for those with whom I worked.
According to Tim Sanders, author of Love is the Kller App: How to Win Business and Influence Friends, that makes me a "lovecat." And you can be one too.
That's the thrust of this delightful little book by Sanders, Chief Solutions officer at Yahoo!. Pointing to the great social changes of our time, Sanders sees love as the killer way to add value to our business and personal lives.
Happily for his readers, Sanders sees "business love" in clear, behaviorial terms. No fuzzy-wuzzy, feel-good exhortations here. Sanders gets right down to business: Bizlove, he says, is "the act of intelligently and sensibly sharing your intangibles with your bizpartners."
And what are those intangibles? I'm glad you asked, my friend:
Our KNOWLEDGE, everything we've learned and everything we continue to learn. Sanders says we learn most from books--and he advocates reading as many as possible. (Amazon must love him!) But it's not just reading. We're encouraged to mark up our books in ways that help us grab their "Big Thoughts" so we can add value to our work and that of others. To Sanders, information is meant to be shared with as many people as possible.
Our NETWORK, our incredible web of relationships, biz and personal. It's not just what we know that adds value to our lives and the lives of others, it's who we know. And, like information, relationships bring value to everyone when they are shared. Sanders boldly advocates being something like a flesh-and-blood "home page" with links to all kinds of value-adding relationships.
Our COMPASSION, the ability to reach out to others with warmth and regard--to go beyond the safety of biz-as-usual interactions.
By sharing these three things with our bizpartners, says Sanders we not only add value to the lives of others but to our own.
What's best about Love is the Killer App? First, it's Sanders' unabashed enthusiasm and energy. His excitement at learning how love can transform biz life is infectious and genuine. The text bubbles with his desire for us to experience its power for ourselves. I found it endearing and sincere when taken in small doses. This is not a book to rush through! It's exercise more for the heart than the head.
Second, Sanders is eminently practical throughout the book. He doesn't leave us with "teddy bear" admonitions to love. Nope--his focus is on application. Here's HOW you share your knowledge, here's HOW you build and share your network, here's HOW you show compassion to others. You'll find yourself nodding in agreement every time--"Yep, I can do that." Or something like that, for Sanders readily admits that, say, the way he "cliffs-and-tags" books may not work for everyone.
In the interest of full-disclosure, I must admit that I was primed for this book because of my own experience and perspective. And Sanders and I have conversed by e-mail a few times. (The guy practices what he preaches!) So this may not be the most objective review you'll find!
If you're interested in more on the subject of love in the bizworld, I can suggest these outstanding books, all available here at Amazon: Servant Leadership: A Journey into the Nature of Legitimate Power and Greatness by Robert Greenleaf (a classic), Leadership Is an Art, movingly written by the legendary Max Depree of Herman Miller and Love and Profit: The Art of Caring Leadership by James Autry.
I picked this book up on a business trip, and finished it in one sitting. Immediately, I had a strategy for a new approach to building my own skills, and using those new skills to build my influence at work.
This book changed how I look at gathering knowledge, and more importantly, sharing it. Since purchasing the book several months ago, I've bought 15 copies of the book and given it to family, friends, and co-workers. And for a few of them, it's had the same impact.
Shortly stated, Sanders explains a strategy of becoming a "lovecat" thorough studying books like you're still in college, finding ways to share what you know with co-workers and partners, and expanding your networks by being open and sharing your contacts with those that could benefit.
While the title attracted me to the book, it doesn't do it justice. It's not a touchy-feely book, extoling the virtues of open communication or emotional attachment. Instead, it gives a solid strategy for "how" to get started, and goes from there.
Highly recommended. If you read one business book on how to build your personal networks, this is the one!
Tim uses countless examples to show that tomorrow's value in the business world will be about "fuzzy intangibles" that add value to your customers and company. In fact, when reading this book there are so many examples about "how to" do things that will increase your success, it would be easy to think it's just another self help book. For example, he discusses the importance of Knowledge, Network, and Compassion in our relationships, as his main themes. As good these ideas are, they miss the point if taken as self help guidelines.
The main point here is that love is not selfish. The thread he weaves throughout the book is a message about caring for others, not with the expectation of getting something in return, but because it is the right thing to do and will make a difference to them. It is the "pay it forward" philosophy in action. Now, there is no doubt that often the impact comes back in a positive way through a network contact or returned favor, and he cites many examples of how his own success was based on these. But even when there is nothing in it for you, care for others anyway. When others are in no position to do anything for you, care for them and give to them anyway.
That is how radical this book is. It flies against the corporate gravity which pulls us into a place of self focus and measuring everything in terms of its personal ROI. In that way, love is truly a killer app. I recommend this book. Read it, and then go make a difference for someone.