Enter your mobile number below and we'll send you a link to download the free Kindle App. Then you can start reading Kindle books on your smartphone, tablet, or computer - no Kindle device required.
Getting the download link through email is temporarily not available. Please check back later.

  • Apple
  • Android
  • Windows Phone
  • Android

To get the free app, enter your mobile phone number.

Buy Used
$56.13
Condition: Used: Good
Comment: Ex-library copy with usual markings, laminated cover, otherwise very good condition
Trade in your item
Get a $7.89
Gift Card.
Have one to sell? Sell on Amazon
Flip to back Flip to front
Listen Playing... Paused   You're listening to a sample of the Audible audio edition.
Learn more
See this image

From Lucky to Smart: Leadership Lessons from QuikTrip Hardcover – September 25, 2008

5.0 out of 5 stars 10 customer reviews

See all 2 formats and editions Hide other formats and editions
Price
New from Used from
Hardcover
"Please retry"
$93.77 $17.49
Paperback
"Please retry"
$59.99

The Amazon Book Review
The Amazon Book Review
Author interviews, book reviews, editors picks, and more. Read it now
click to open popover

Editorial Reviews

About the Author

Chester Cadieux was born and raised in Tulsa, Oklahoma. He earned a degree in Business Administration from the University of Oklahoma then immediately joined the U.S. Air Force. Four years later, Cadieux followed his entrepreneurial dream and co-founded QuikTrip. For the next forty-four years, he guided QuikTrip as President and CEO through a myriad of challenges as it successfully expanded into multiple states. Over the years, his business acumen and charitable spirit have been recognized by numerous awards and honors.
NO_CONTENT_IN_FEATURE

New York Times best sellers
Browse the New York Times best sellers in popular categories like Fiction, Nonfiction, Picture Books and more. See more

Product Details

  • Hardcover: 213 pages
  • Publisher: Mullerhaus Publishing Group; 1st edition (September 25, 2008)
  • Language: English
  • ISBN-10: 0979834511
  • ISBN-13: 978-0979834516
  • Product Dimensions: 9.2 x 6.3 x 1 inches
  • Shipping Weight: 1.2 pounds
  • Average Customer Review: 5.0 out of 5 stars  See all reviews (10 customer reviews)
  • Amazon Best Sellers Rank: #354,849 in Books (See Top 100 in Books)

Customer Reviews

5 star
100%
4 star
0%
3 star
0%
2 star
0%
1 star
0%
See all 10 customer reviews
Share your thoughts with other customers

Top Customer Reviews

By A. Brown on September 5, 2008
Format: Hardcover
This man has created the premium convenience store chain. He literally built an empire from the ground up. 50 years ago , he worked the counter at the first store and now there are over 500 stores that run 4 to 5 times what the industry average does. He created a culture which no other company has been able to copy. The purpose statement is to help employees grow and succeed. This is not crap, like most companies, this is 100% true. I have experienced it. Customers that move out of our markets are always calling to beg is to build where they are now. Read this book and you will get more out of it than your college business degree would get you.
Comment 6 people found this helpful. Was this review helpful to you? Yes No Sending feedback...
Thank you for your feedback.
Sorry, we failed to record your vote. Please try again
Report abuse
Format: Hardcover
Chester Cadieux does not merely pay lip service to treating his employees well and making every effort to provide quality service to his customers, he genuinely walks that talk. He made it a company standard early on to provide his employees with the best benefit package possible and the company continues to make those benefits a priority (when other companies are cutting back). From the beginning, providing quality products for a VERY FAIR price in a clean store with friendly clerks has been the QT creed ... the loyal customer base is proof of the resounding success of this humble, generous, common-sense approach in creating a company of such integrity. Kudos to you Chester! In my opinion, no one deserves it more than you!
Comment 5 people found this helpful. Was this review helpful to you? Yes No Sending feedback...
Thank you for your feedback.
Sorry, we failed to record your vote. Please try again
Report abuse
Format: Hardcover
Chester is not a super human, nor is he a person without any flaws. He is a man that is dedicated to service and a goal seeker that always sets his goals higher and higher. He has always strived for more and he asked the same from every employee at QT. It is an amazing story. It is a story that will be talked about for years to come. An amazing man that lead amazing employees, that are in turn leading a great company. This book should be read by every salesperson, every entrepreneur, every manager. It is trully amazing what he and his emplyees have accomplished.
Comment 3 people found this helpful. Was this review helpful to you? Yes No Sending feedback...
Thank you for your feedback.
Sorry, we failed to record your vote. Please try again
Report abuse
Format: Hardcover
If you are involved any form of management in any industry, at any level, then "From Lucky to Smart" could easily be the most worthwile investment of your money you will ever make.

Written by Chester Cadieux, the founder of QuikTrip, this book tells the tale of the formative years of a company that revolutionized the convenience store industry. QuikTrip (or QT, as it's employees and customers affectionately call it) currently sells more gasoline on a national scale than any other gasoline retailer... with only 500 stores nationwide. The company has been in the top 30 on Fortune Magazine's "top 100 companies to work for" list for the last 5 years. Employee turnover is also significantly lower at QT than any other Convenience store chain. Each store does, on average, 5 to 10 times the volume in sales (not counting gasoline) of the average convenience store. Recently, hurricanes caused a gasoline crisis in the Atlanta area. Thanks to excellent leadership by QT's management, and uncommonly high professionalism exhibited by QT employees, QuikTrip stores were the ONLY gasoline retailers able to continue selling gas through the entirety of the crisis.

"From Lucky to Smart" focuses on the management philosophies that made this company what it is. As I said, This book is a gem for anybody who expects to manage people, or start a company, or even have a job for that matter (as much of the wisdom in this book is easily applicable for anyone in the workforce).

Highly recommended. 5 stars.

As a side note, any QT employee who attended the annual employee meetings recieved (among other things) this book free of charge. So if you know anyone who works for QuikTrip, just ask them if you can borrow it. :-)
Comment 2 people found this helpful. Was this review helpful to you? Yes No Sending feedback...
Thank you for your feedback.
Sorry, we failed to record your vote. Please try again
Report abuse
Format: Hardcover Verified Purchase
I wanted to read all about some of my favorite and some very successful companies and this book, like the others, is very good. I'm not surprised at the successful decisions made, but it's nice to read the details of how they came about.

Also recommend: Chick-Fil-A, In-N-Out Burger, and Discount Tire.

Always places where they work fast, efficiently, happily, and energetic. They don't waste time being grumpy. They're always happy to please and make things right!

----- Update 8/29/09 -----
Amazing book, incredible foresight and philosophies, finally someone has written all of the great practices down in one book.

If you're planning to operate your own business or organization, this book is a MUST read for continuous success, employee retention, and promoting from within.

It's applications are infinite. You don't have to run a convenience store to take great things from this book. Whether you're in a non-profit, for-profit, or any other organization, or whether you're an employee, employer, proprietor, this text is a great path towards success with your operation, and with the people working within your organization.

This is the 2nd copy I am purchasing (even at regular price). I plan to give it to some great friends planning a new organization within 5 years. Even though my friends understand people and treat them well, this will undoubtedly still help them immensely!
Comment One person found this helpful. Was this review helpful to you? Yes No Sending feedback...
Thank you for your feedback.
Sorry, we failed to record your vote. Please try again
Report abuse