Luma Whole Home WiFi (3 Pack - White) - Replaces WiFi Extenders and Routers, Free Virus Blocking, Free Parental Controls, Gigabit Speed
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- Fastest home on the block: Ultra-fast WiFi delivered to every square inch of your house. No dead zones. No buffering. No kidding.
- Serious security: All-day, every-day security automatically scans and neutralizes any virus or malware, keeping your devices as safe as a Swiss bank account.
- Smarter parenting: Set a user rating (G, PG, or PG-13) for each person on your network, to easily and effectively limit all the inappropriate things they might somehow stumble upon.
- Greater control, remotely: Pause the internet, prioritize devices, grant guest access & remove unwanted devices from anywhere, with the Luma app.. So if you want to pause the internet or prioritize a device, just ask.
- Two Gigabit ethernet ports of WAN and LAN USB 2.0
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Luma redefines home WiFi with the first intelligent WiFi system offering unparalleled speed, security and control. Luma’s Surround WiFi system covers every inch of your home so you can forget about buffering and dead zones. Luma provides next-generation content controls to ensure your children can only access appropriate websites. Luma is just as simple to set up as it is to use. Plug it in, download the app, and it works in minutes. From there, the devices adapt to your home and automatically fine-tune their signal in real time to always offer peak performance and speed.
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The Eero hardware is really awesome. As others have mentioned, it looks like something that Apple would design. Very glossy white and sleek looking. The routers are small squares that lie flat and have power and network cables coming out the back. There's also a USB, presumably for NSCs or printers. Eero also gave extra thought to maximizing radio antenna efficiency: the tops of the routers are modestly rounded to prevent users from putting glasses or other items on top of them (and thus obstructing strong signal).
The Luma hardware is pretty nice also. Actually, the honeycomb is pretty handsome on a bookshelf and I like that it comes in different colors. BUT, and this is a big bug, the Luma is meant to stand on edge. And, when the power and network cables are plugged in, it's unsteady. This doesn't matter too much if your first router is in the fiber closet, but it'll fall over somewhat often out in the open and look the eyesore.
Edge to Eero.
I have Verizon FIOS fiber running at my home. Setup was pretty easy as I just plugged one end of a network RJ-45 cable into the ONT and then the other end directly into the "first" router. Luma apparently also allows for ethernet backhaul, but Eero doesn't at present. Regardlees, I don't use that feature so it's not relevent to me. Moreover, I doubt most buyers of this product will use it either. Anyway...
The Luma was set up first. Things went pretty smoothly. I downloaded the app from Android Play store and created an account with username and password. Remember to log into your old router and release the IP address for your ISP. Then I just followed the instructions on the app: powered down the old router, powered down the ONT (aka modem), plugged the network cable into the ONT and the Luma hub, and then plugged them both in. The Luma app on my Google Nexus 6P found the hub immediately, named it and asked me to sit patiently while it registered on the network. Sadly, that never happened. I tried one more time...no go. A quick search online revealed that some Android devices have difficulty. So, I tried setup with my Google Nexus 9 tablet and voila! It registered and I had wireless network. For the next two hubs, I used an old iPhone and things worked very smoothly also. So, perhaps it just didn't like my Nexus 6P. Small bug but no harm done.
The Eero set up was also smooth....after I figured out how to release my IP address on the Luma (see below). Basically, I had to power down the ONT and wait a couple hours. Once I did, setup with my Nexus 6P was quick this time round. Again, I downloaded the Eero app and created an account by entering my telephone number and then entering a 6 digit SMS code. The Eero hub was named, registered and had live internet. Good to go.
I'll call this a tie despite the Nexus 6P hiccup with Luma. But if you have a Nexus 6P and want to use a Luma, be prepared to need to try a different device for setup. If you're a stickler, edge to Eero.
THE APP INTERFACE
Right off the bat, both Eero and Luma apps are sparse. If you're used to configuring a wireless router in the past, you will be unpleasantly surprised by the absence of desired features, including dynamic DNS, QoS, IP release, etc. However, I recognize that these devices are supposed to be family friendly and that they are. Following the instructions in both apps is super easy and very efficiently and quickly gets the first wifi puck up and running. NOTE: I must emphasize that the Verizon FIOS ONT needs to release the IP address in order to switch routers. If you don't release it, then you need to sit around for 2 hours with it powered down until does so automatically. This shouldn't affect most users who just buy either the Luma or the Eero. But, if you are planning on testing a couple devices, it's wise to remember.
Anyway, at this point, both apps look very similar and clean with their router status view, upload and download speeds and devices attached tab. Furthermore, they let you add new routers to the mesh network easily, name them (although Eero allows for custom names), reserve IP addresses (in advanced settings menus), enable port forwarding, assign wireless devices to a user profile, UPnP, etc. Here's where they differ:
The Eero app allows devices to be nicknamed (a super nice feature), allows for a custom DHCP, and allows DNS config if you want to use Google or OpenDNS or whomever.
The Luma can't do any of those at present. However, it does allow for IGMP Snooping to be enabled or disabled. Luma also offers a rating filter for all or specified users. I don't know what the movie-like ratings mean but it would seem handy if I had young kids to whom I wanted to restrict content.
In the end, they are both pretty similar. If I had to give one an edge, it would be the Eero simply because it allows nicknames for device connections. I dig that.
Minor edge to Eero.
Okay, a lot of words to get to the part that matters most. How is the signal? Alas, this is really hard to quantify. Basically, I walked around all of the rooms in my home with the Wifi Analyzer app and took readings. On average, the Eero was about 2-5 db better than the Luma in each room. Having read some reviews online, perhaps it has to do with the extra 5Ghz antenna. Who knows? But, it was a pretty minor discrepancy and may have had more to do with how the hubs hand off the connection to one another (or don't) than actually signal strength. I will say this, BOTH Eero and Luma very capably covered all corners and rooms of my home. That alone is a tremendous victory compared to my sad history with range extenders that just never satisfied us at all.
So, minor edge to Eero but very satisfactory marks to both.
After writing the above, a big surprise here. No bones about it but the Luma just clobbered the Eero. I have no explanation for this, especially after Eero's signal advantage. Basically, my devices would connect to the Eero hubs admirably and all looked well, achieving 120% of my Verizon FIOS bandwidth. But, after an hour or so, throughput would just plummet to about 10-30%. Badly. It made me crazy. Browsing was bad. Streaming was very difficult. My wife (who doesn't care about these tests at all) would complain and ask what I was doing to the network. I ensured that I was running the latest version but it didn't seem to resolve anything. I power-cycled everything. No success.
The Luma, on the other hand, functioned well. It would test at 100-120% of my FIOS bandwidth and almost always stay there, even if I ventured to far corners of the apartment. It made streaming on multiple devices, browsing, downloading, and music MUCH nicer than I have ever had in the past. And, the wife didn't complain. All is not rosy though. With some music sources, Luma needs a little attention. Sonos (Pandora and TuneIn Radio) ran into buffering pauses every so often. I'm hopeful that they can resolve this soon.
So, I don't have a good answer for why this was the case...especially since a lot of other users have raved about Eero. Perhaps the signal just doesn't steer my devices to the faster frequency connection. Candidly, even the 2.4GHz shouldn't have an issue. It was just curious.
Edge to Luma. But remember that you might not have this experience and I wasn’t going to waste more than a weekend trying to nail down the issue.
Because of the intro pricing for pre-ordering the Luma, it was $250 cheaper for me than the Eero. These devices are already pricey compared to traditional routers so it matters.
Edge to Luma.
Here's the rub, since Luma cost much less and functioned better, I just ended up keeping it. Yes, the little hexagons aren't as aesthetically pleasing but I can't have complaints about video quality on Netflix and Amazon Prime. Since we don't have cable, HD streaming is very important. So, while others have had good success with Eero, I just can't affirm their experiences. Unless you have extensive streaming requirements or network throughput needs, I think that Luma should suffice nicely. And for the price, it's a no brainer...even if it is only $100 less than the Eero now.
But, and it's a big but: both manufacturers really need to keep stepping it up in development. The apps and features are way too vanilla at present. Good signal and performance will only get you so far with more advanced users.
EERO (3 stars)
LUMA (4 stars)
I have worked as a network engineer for 25 years and certified in Cisco and many other vendors, so I do not have setup issues or questions. There is a serious performance flaw with the overall design/engineering of the Luma system. Trying to transfer files over hardwired computers to my network attached storage is now very slow (like going back from a Gigabit Ethernet network to a 10 Mbit Ethernet network). This is due to traffic going to the Luma default gateway and it cannot keep up with minimal traffic levels. Unlike the Linksys which had outstanding performance on the Gigabit Ethernet ports, the Luma system has serious flaws. Each Luma creates its own default gateway so there are now multiple slow hops in the system to reach the Internet. (Haven’t sniffed the traffic yet but I wonder if it is double or triple NATing). I don’t really have anything positive to say about the router configuration flexibility or security offerings either. Hopefully those get fixed with firmware updates. But I worry that the system itself (CPU resources etc.) is grossly underdesigned for a proper mesh system meaning I am stuck forever with a faulty underperforming “mesh” system.
On a positive note, the Google WiFi is a true mesh with a single default gateway for the entire mesh, and outstanding wireless (5GHz) as well as wired (2 Gigabit ports per access point) performance. It was absolutely worth the higher price. Note that true wireless Gigabit speed is still not a reality yet with any mesh system (don’t believe the marketing lies). I should also mention that I do have another mesh on the Comcast which is a Cisco Meraki, but as outstanding as that system is, I can’t recommend it for homes due to its high price tag.
I will have to buy another wireless mesh to replace the Luma because I really like the idea of redundancy (2 Internet Service Providers and 2 different mesh manufacturers) and high performance, as I work from home doing IT work.
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If you still have other equipment (NAS, Sonos bridge etc) that depends on Ethernet cabling you need an additional switch, but I don't find that deterring, basic switches are very cheap nowadays.
I was able to get the 3 devices on a deal for $299, they seem to have them on frequently (up until now). $399 seems a but steep, but mesh WiFi APs are generally a bit higher priced, at least you seem to get some decent features with it. The Google WiFi which I find interesting as well has a bit better performance from some reviews I read, but let features. Some network based security features to prevent access to malicious sites and botnets etc should nowadays be included in all those models in my opinion. But I guess this will leave room for other 3rd party vendors. Maybe thats better, I doubt it as they need to use some workarounds to redirect the traffic to it (having it flown thru it), so having it integrated as the Luma sounds like the better option.
As with most routers nowadays you have an "internal" and an Guest network (the guest can be named differently from the internal, as far as I remember this got introduced with some update back last year), when I set them up they where running the old Firmware (where you could not change the naming) and after an update to the Nov update it was enabled. I don't know when exactly it got enabled last year but if you run them now you can change it.
I noticed that with some regular stiff cabling they tend to fall forward. I achieve best results with a flat or very soft thin cabling.
If you are a power user and want to tinker around and a gazillion of features to modify, they might not be right for you (no sorry, they most definitely are not). But they are intended for a different clientel don't forget that. I work in IT and love gadgets, but with family and the older I get, the more I like simpler stuff at home that does not take up to much of the little spare time we nowadays have. It should have an easy user friendly interface and just work.
But if I could add some things to the features list I would like to see to which AP a device got associated too, just out of curiosity to see a how well the roaming feature works, not that it caused issues so far. And maybe the option of an additional SSID to setup for the kids. Just to allow for more use cases. Also an option to restrict or allow specific sites or categories for parental control would be great (allow Facebook but no snapchat or whatever or no Social media at all etc). Also for older kids different bedtime options for the weekend and more flex in the time settings for allowed online time would be nice (basically set a specific time instead of the few options they provide), especially when they get older. Education and self regulation would be the preferred way, but we all know a larger percentage of the kids has issues with it. Hell, we adults have issues with it. It helps the kids a little to learn manage their time online.
Set up is the key and a bit tricky. Don't be impatient! Wait for all light sequences to complete! Stagger Lumas 15' or more between floors. Familiarize yourself with the app a fair bit!
To fully reset a Luma--power in for 30s, hold paper clip reset down for 10s, release, wait for red flash and blue spinning light---(ready to add to network)
Just got my Lumas. After trying for 45 min to set up, including trying all three with two different scenarios, I called Luma support and things started to sound a lot like JaBaine's experience! One of the first questions I was asked after noting I was an Amazon.ca customer was if the package was shrink wrapped? It was not and was told they were trying to work with Amazon to stop shipping open units that might be defective.
Waiting on factory fresh Lumas now....
Adicionalmente, los equipos no vienen con la versión más reciente del software y tuvieron que ser actualizados por el equipo de soporte.
Aso si, una vez configurados, no han dado lata y funcionan a las mil maravillas, con velocidades muy altas y estables.
I work with lots of networking equipment and although this doesnt have any "Advanced features and customizations" it just works.
But need to activate some features like enabling the restriction with VPN enabling.
- Solución perfecta para incrementar la cobertura de WiFi y mantener la velocidad aún con el uso de muchos dispositivos
- Facíl instalación y uso
- App con funcionalidades muy útiles para manejar todo el WiFi network de manera sencilla
- Recibí un producto usado y martcado como se ve en la foto (funcionan bien), pero por el costo esperaría tener productos nuevos
- Instalación es lenta, muy sencilla pero lleva tiempo