Top positive review
4 people found this helpful
Very powerful light, would definitely buy again!
on March 19, 2014
I purchased two of these for our fat-bikes, with the intention of mounting them on the handlebars. Packaging and mounting hardware was great, they are well designed and extremely bright. One light worked perfectly, however... the second light, after I charged the battery and connected the power cable, would not activate when I pressed the power button. After several presses I got the light to activate, and it immediately shut off. Several more presses got the light to turn on, but on only one of the three brightness settings. I believe this was a manufacturers defect, and emailed Lumintrail customer support for advice. I will wait to see how they respond and address this defect, and will adjust my rating accordingly.
As to the light that works - I love it! It's incredibly bright, lightweight, small and easily mountable on handlebar or helmet. Be sure to adjust the beam so it won't blind oncoming traffic, and definitely avoid looking into the light - it's painful! The beam pattern has a good, wide throw (spillover) and decent spot at distance. Street signs are brightly illuminated several blocks away.
Good product, hopefully their customer support will be just as good.
UPDATE: I was contacted by Lumintrek, they apologized for the issue with the defective light and told me to use Amazon's return process for a replacement. This was my first experience with an Amazon return. Well.... Was I impressed! The process to get a printable return label and instructions was easy and fast, and I had a replacement light on my doorstep in 48 hours - free of charge, no shipping costs. I boxed, labeled and brought the defective light to my local UPS shop, no charge for the return shipping. Very, very impressed with the return process and almost immediate replacement.
The replacement light works as it should, so I am very pleased with Amazon and this Lumintrail TB-1000 lightset. Great product at a fair price (much lower than the competition for similar lights) with excellent customer service.