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LUXE Bidet NEO 320 - Hot and Cold Water, Self-Cleaning, Dual Nozzle, Non-Electric Bidet Attachment for Toilet Seat, Adjustable Water Pressure, Rear and Feminine Wash, Lever Control (White)

4.5 4.5 out of 5 stars 22,995 ratings
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Purchase options and add-ons

Brand LUXE Bidet
Mounting Type Wall Mount
Finish Type Polished
Material Plastic
Color White
Number of Handles 1
Included Components NEO 320 Bidet Attachment
Special Feature Dual Function Sprayer
Handle Type Lever

About this item

  • HYGIENIC PROTECTION – The guard gate is designed to shield the nozzles for your ultimate sanitary experience. The nozzles automatically retract behind the guard gate after each wash to ensure it is protected until your next use.
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This item: LUXE Bidet NEO 320 - Hot and Cold Water, Self-Cleaning, Dual Nozzle, Non-Electric Bidet Attachment for Toilet Seat, Adjustable Water Pressure, Rear and Feminine Wash, Lever Control (White)
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Product Description

Everything Included Out of the Box

Every LUXE Bidet box comes with all parts needed for installation.
1
2
3
4
5
NEO 320 Bidet Modes (Temperature Controls): Feminine Wash, Rear Wash, Self-Clean
U.S. Based Support and FAQs & Video Guides

LUXE Bidet Products

NEO 320 White

NEO 320

NEO 320 Plus White

NEO 320 Plus

LUXE Toilet Seat

LUXE Toilet Seat

FEATURES

Retractable nozzles, protective guard gate, and built to fit most toilet setups.

FEATURES

Slide-in Installation, Advanced 360° Self-Clean Mode, and Lift-to-Clean Hinges.

FEATURES

Soft-close, quick-release, and designed to fit any bidet attachment.

WHY THIS

LUXE Bidet's original best-selling bidet.

WHY THIS

LUXE Bidet's innovative bidet with never-before-seen patented features.

WHY THIS

Seamlessly install with any bidet attachment or as a normal feature-packed seat.

Product information

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Product Warranty: For warranty information about this product, please click here [PDF ] user guide Manual [PDF ]

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LUXE Bidet NEO 320 - Hot and Cold Water, Self-Cleaning, Dual Nozzle, Non-Electric Bidet Attachment for Toilet Seat, Adjustable Water Pressure, Rear and Feminine Wash, Lever Control (White)


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LUXE Bidet NEO 320 - Hot and Cold Water, Self-Cleaning, Dual Nozzle, Non-Electric Bidet Attachment for Toilet Seat, Adjustable Water Pressure, Rear and Feminine Wash, Lever Control (White)
LUXE Bidet NEO 320 - Hot and Cold Water, Self-Cleaning, Dual Nozzle, Non-Electric Bidet Attachment for Toilet Seat, Adjustable Water Pressure, Rear and Feminine Wash, Lever Control (White)
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Price$61.99-19% $46.98
List:$57.99
$59.99-20% $36.99
Typical:$45.99
$61.37-25% $29.99
List:$39.99
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Get it as soon as Wednesday, Dec 11
Get it as soon as Wednesday, Dec 11
Get it as soon as Wednesday, Dec 11
Get it as soon as Wednesday, Dec 11
Get it as soon as Wednesday, Dec 11
Get it as soon as Sunday, Dec 15
Customer Ratings
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Customer reviews

4.5 out of 5 stars
22,995 global ratings

Customers say

Customers like the ease of installation, functionality, and cleaning ability of the faucet. They mention that the provided instructions are well-written and easy to understand. Some appreciate the temperature control and value for money. However, some dislike leakage and disagree on the build quality and fit.

AI-generated from the text of customer reviews

2,275 customers mention "Ease of installation"2,030 positive245 negative

Customers find the installation of the faucet easy. They mention the instructions are well-written and easy to understand. They also say the controls are easy to use and the faucet is ready to use.

"...It was very simple, as I had everything I needed with the exception of a drill to bore a hole through the side of my sink cabinet for the hot water..." Read more

"...Although I am giving a five star rating because of low cost, ease of installation, and living fully up to our expectations, there are one or two..." Read more

"...1. Ease of install: 2 parts. Cold water installation - This was very easy and I pulled it off without a hitch...." Read more

"...The installation is not insanely hard, but when you set expectations too high, there's always a risk it may be seen as over-promising, exposing you..." Read more

2,130 customers mention "Works well"1,974 positive156 negative

Customers are satisfied with the faucet. They mention it's great, works like new, and is easy to install. Some say the overall look is modern and pleasant.

"...It worked perfectly until I hooked it back up & the water pressure turned to complete crap.....dunt...dunt....duuuuuuuhhhhhhh..." Read more

"...One unanticipated outcome—It works so nicely and saves so much time, discomfort, and tissue during cleanup that I have come to hate using unequipped..." Read more

"...hot water pipe for a while after my first experience-, and the bidet was fully usable in that configuration.Usage..." Read more

"...And it works delightfully well. When I use a toilet somewhere else now, I wish there was a bidet nearby...." Read more

996 customers mention "Cleaning ability"896 positive100 negative

Customers like the cleaning ability of the faucet. They mention it cleans them well, is easy to install, and uses. They appreciate that it offers feminine and rear wash. Customers also mention it's highly effective at ridding bottoms of poo and parasites.

"...—It works so nicely and saves so much time, discomfort, and tissue during cleanup that I have come to hate using unequipped commodes away from home...." Read more

"...5. Cleaning feature: It seems to keep itself clean well enough...." Read more

"...But the best part is the new standard of hygiene that this provides for my wife and I. Before this we had upgraded to flushable wipes more than 8..." Read more

"...The feminine nozzle is fine, it's softer, it hits the right spot - honestly, I wouldn't worry too much about the feminine nozzle...." Read more

789 customers mention "Temperature control"573 positive216 negative

Customers like the temperature control of the faucet. They mention it's easy to use, has warm water, and the ability to add hot water to the unit is a game changer. Some say the cold water attachment is a breeze.

"...easy controls, nozzle cleaning feature, & especially the additional hot water connection...." Read more

"...3. The temp is just right in the middle. The cold and hot water are even, making it pleasantly cool. I just leave that setting there...." Read more

"...This has a waterline to hot and cold so you can regulate it as you like. I would definitely recommend it." Read more

"...careful: a burnt bum is such a bummer... Because the bidet does not heat up the water on its own, a good trick I use sometimes is to use the self-..." Read more

682 customers mention "Value for money"682 positive0 negative

Customers appreciate the value for money of the faucet. They mention it's worth the value, saves money, and is a great purchase.

"...Although I am giving a five star rating because of low cost, ease of installation, and living fully up to our expectations, there are one or two..." Read more

"...9. Economical?: My house goes through tons of TP every week (There's 6-9 of us at any given time)...." Read more

"...extremely slow rate, conserving our stock for months on end - this system saves money!..." Read more

"...All in all, I'm glad that such an affordable functional bidet product is available, and I do highly recommend that you try...." Read more

754 customers mention "Build quality"406 positive348 negative

Customers have mixed opinions about the build quality of the faucet. Some mention it's an extremely solid unit, while others say the valves are rather flimsy.

"...The fittings provided were of high quality and compatible with those in use on our toilet and under our vanity (for the hot water)...." Read more

"...The included fitting seems alarmingly flimsy. After I installed it, if I shifted the position of the hose leading from it it would leak...." Read more

"...over time, as the components themselves appear to be made of high quality materials. Still, the painful installation process has cost them a star...." Read more

"...: The hinge for the closeable gate protecting the nozzle cylinder structure was extremely weak, and was allowing the gate to lean into the cylinder..." Read more

357 customers mention "Fit"109 positive248 negative

Customers have mixed opinions about the fit of the faucet. Some mention it's a sturdy unit and fits as described, while others say it's hard to fit just right and won't fit every toilet. The plastic wrenches don't fit properly, making tightening the fittings nearly impossible.

"...As it is now, the jet is a bit too narrow to provide total cleansing unless I do a little “squirming around” to widen and lengthen the area of..." Read more

"...Unfortunately for me, the hot water valve was a tad too large, and would leak even at the tightest setting..." Read more

"...It doesn't require any extra floor space. I didn't need to enlarge the bathroom, open up the walls, or crawl under the floor...." Read more

"...connect the toilet supply line to it because the line was rigid and too long to accommodate the added height of the T connector...." Read more

612 customers mention "Leakage"120 positive492 negative

Customers are dissatisfied with the faucet's leakage. They mention that the adapter connection has a slight leak and the trap door that covers the water jets keeps coming open.

"...This leakage was present in both units I received, and on two different hot water inlet valves, so you may have the same issue as well...." Read more

"...installing the unit I thought the unit was faulty because it was leaking galore....turns out the problem was me.....I had not inserted the rubber..." Read more

"...when the screwed the adapter into the shut-off valve, and water would leak from this point...." Read more

"...several hours later just before going to bed and there were still no leaks. However, in the morning, there was water all over the bathroom floor...." Read more

Good quality, good design, fair price, functional add-on bidet
4 out of 5 stars
Good quality, good design, fair price, functional add-on bidet
As a typical American, I would have few, if any, opportunities to encounter or use a bidet. But as a world traveler and former resident of Europe, I have had ample encounters with them in private homes and hotels. I always thought them to be a very civilized way of cleaning up the nether regions after using the toilet, but the only ones I had seen were either separate large fixtures next to the toilet or expensive ones integrated into the toilet.....my house does not have room in the bathrooms for the former, and I am too cheap to fork out for the latter. So the notion of having a bidet at home remained a vague and unfulfilled notion.Then I ran across the line of affordable and well-reviewed bidet attachments produced by Luxe Bidet, and decided that the "Neo 320" model was the one to get, since it is the only model having dual nozzles AND the ability to use hot water to achieve a warm wash. Luxe Bidet does make a similar model (Neo 250) with warm wash but only one nozzle, and two other models (Neo 180 & Neo 185) with two nozzles but only a cold water wash. The second nozzle produces a water stream more suitable for the needs of women, so if you are a male-only household you could maybe choose to select the model with a hot water connection but only a single nozzle. And the hot water connection that allows a warm water wash is of course best for comfort, especially if you have the need or desire to use the bidet for longer periods; that being said, the wash temperature from a typical cold water only bidet is really not too uncomfortable for quick utilitarian washes.The Neo 320 consists of a large plastic assembly that includes a control console that sticks out to the right of the toilet seat, a flat section that gets sandwiched between the top of the toilet bowl and the hinge for the toilet seat & lid, and the nozzle section that sticks down at the rear of the rim of the toilet bowl. Mounting this is easy, since it only involves removing two screws from your toilet (the two that hold the hinge to the ceramic bowl), placing the bidet assembly between the hinge and bowl, then reinserting the two screws. This is done using only a screwdriver, assuming your toilet uses the plastic wing nuts on the screws. The bidet assembly has two large rotating slotted disks, and by turning these to the correct positions the two screws can pass through the slots in the disks with the necessary distance between them, and with the nozzle section positioned correctly in front of the bowl rim. Pretty much any standard toilet with separate bowl and tank would be compatible with this bidet. My only criticism of all this is that the added thickness of the bidet assembly between hinge and bowl will raise the rear of the toilet seat by about 1/4", and this means that the rubber bumpers under the rear of your toilet seat will no longer rest on the top of the toilet bowl. Luxe Bidet sells add-on bumpers, but I think they should include these as part of the kit and not treat them as an accessory.The connection of the two water lines from the bidet to your water service is also fairly quick and easy in most situations where the existing plumbing in the bathroom is not too ancient. The bidet comes with a plastic T-adapter for tapping the cold water supply that feeds your toilet tank. The procedure is to turn the cold water supply shut-off valve below the toilet until it is fully closed, then place a bowl or pan or folded towel below the toilet tank, unscrew the cold water hose from the bottom of the toilet tank, screw the T-adapter to the bottom of the tank where the water hose was formerly connected, then connect the cold water hose to the bottom of the T-adapter. This is all done using just your fingers and a plastic wrench that comes with the bidet; no other tools are required. Finally, the bidet comes with a short length of water hose, complete with a braided stainless steel cover, to connect the side port on the T-adapter to the cold water inlet on the back of the bidet's control console; the included plastic wrench is used for these connections. Turn the shut-off valve back on, and verify that there are no leaks. You can stop here if you have no immediate plans to connect the hot water supply, and the bidet comes with a cap to cover its hot water port if you are not using it. Connection of the cold water should take less than 15 minutes, or much less time if you have everything handy and don't get distracted or run into complications.Connection of the hot water line to the bidet is basically the same as with the cold water feed, except it takes longer because the only accessible hot water feed in the bathroom is usually the one under the sink, which is hopefully next to the toilet, but in most cases less accessible that working under the toilet tank. If your bathroom is set up with the toilet and sink NOT adjacent, then you will have problems; the bidet does come with a fairly long hot water hose, allowing the toilet and sink to be separated by a few feet, but if they are far apart or on opposite sides of the room, you will probably need to do something more elaborate than what Luxe Bidet planned for in their design. Anyway, assuming good toilet & sink positions, you shut off the hot water feed under the sink, remove the short hose that goes up from the hot water shut-off valve to the faucet, and insert the included metal T-adapter between the shut-off valve and the existing sink hot water hose. If your sink is built into a cabinet, then you will need to drill a small hole in that cabinet to pass the bidet's thin plastic (polyurethane) hot water line through. One end of the bidet's hot water line comes pre-terminated with a fitting that screws onto the hot water inlet on the back of the bidet's control console, then you run the hose to your sink, cut off any excess length with a knife or scissors, and the free end of the hose presses onto the barbed fitting on the side of the metal T-adapter under the sink; a screw-on collar secures the hose so it will not come off of the adapter. Again, all these connections can be made using the plastic wrenches that come with the bidet; no other tools are required except for whatever you use to shorten the hose. Turn the hot water shut-off valve back on and check for leaks.Here is where I encountered my only difficulty. The included metal T-adapter for the hot water connection has a rubber washer inside that is supposed to mate up with the threaded fitting on the hot water shut-off valve, but on mine that washer kept shifting out of position or flipping up on its side when the screwed the adapter into the shut-off valve, and water would leak from this point. I took the T-adapter to the hardware store in hopes of finding some fitting that would improve this deficiency, but nothing they had would help. The plumbing 'expert' there thought that the rubber washer was not actually required given the style of shut-off valve fitting that I had, and he advised just using lots of Teflon tape on the threads where the T-adapter screws onto the shut-off valve, and after I did that there were no leaks. But I sent an email to Luxe Bidet technical support (have not yet heard back from them) asking if they have a better suggestion.So, about the bidet itself......There are two important parts, the nozzles and the control console. The two nozzles are spring loaded pop-up types, much like what you see with underground landscape sprinkler systems that are normally recessed but pop up when the water is turned on. On the bidet, the nozzles face downwards, so they 'pop-down' from their recessed hiding positions when they are needed. When recessed, the nozzles hide behind a hinged splash shield that is there to prevent anything entering the toilet bowl, be it from urination or defecation or other, from landing on the nozzles and fouling them in one way or another. You can open the hinged splash shield for inspection or cleaning, but normally it remains closed over the nozzles. There are two nozzles, and one is your 'everyday' general purpose bidet nozzle that is aimed right where the user's anus would be positioned, and the other is aimed a bit more forward and with a different pattern to the spray, for better use for feminine hygiene requirements.The control console has two knobs. The smaller rear knob has three positions for "Nozzle Cleaning", normal "Wash", and "Women". If you turn on the bidet while the knob is set to "Nozzle Cleaning", the nozzles do not extend and they simply have water running through them down into the toilet bowl. In the other two positions, one nozzle or the other will extend when you turn on the water and spray water at an angle upwards to the front. *****Note, if you have children or pets that might like to mess with the controls, they could quite possibly bump the control lever upwards while nobody is seated on the toilet, and thus the water stream will shoot out of the toilet and across the room, impacting that wall of whatever is in front of the toilet. Obviously this makes a mess, and if left on for an extended duration, could result in serious water damage to that area of your house. Luxe Bidet sells an accessory T-adapter to use in place of the plastic T-adapter under your toilet tank, and this metal adapter includes a shut-off knob that will prevent the cold water from spraying when it is turned to the OFF position. I see two problems with this 'solution'; first, that accessory T-adapter is only available for the cold water feed but not for the hot water feed, so you could still have the same calamity with hot water spraying out unchecked, and second, who wants to find that after they have dome their duty on the toilet that the water will not spray because you forgot to turn the water on under the toilet? My recommendation is that you avoid this product if your bathroom is open to children of a certain age or some kinds of pets.The larger front knob on the control console is actually more lever-shaped, and it functions just like a sink faucet control that can rotate and tilt, for controlling water temperature and flow respectively. If you have a water system that takes a long time for the hot water to start flowing from the sink, you can turn the selector knob to "Nozzle Cleaning" and then turn the lever to the warm position to get the hot water flowing without actually using the bidet, then change the selector to 'Wash' or 'Women' to start using the bidet with warm water.I find that the controls are easy to use and intuitive. It is easy to dial in the desired temperature and flow rate (and thus how hard the water stream impacts your posterior). In normal use, just a few seconds is enough to clean up after defecation, but you can use it for as long as you want or need. Since, unlike the higher end integrated bidets, there is no warm air dryer with this Luxe Bidet model, you still need to take one wad of toilet paper, or something else that is suitably absorbent, to blot your hindquarters before getting up from the seat.The build quality of this bidet seems quite good, although it is obviously made entirely of plastic (Luxe Bidet claims that the actual water valves inside the control console are made from ceramic, and are replaceable). The control console is not entirely rigid on its plastic stalk that extends from under the toilet seat, but since the control console knobs move easily, this is not a problem.I wish that Luxe Bidet had done a better job of arranging things so that the two water lines coming into the rear of the control console would be less visible. I thought they could have a single hose (with dual tubes inside) snake down from the control console to behind the toilet and then connect the cold and hot water lines up down there, out of sight. But as it is, the two water lines are very conspicuous, and Luxe Bidet cleverly omits those from the photos of their product shown on their website and on the product packaging.I also found that the tiny roll of cheapo Teflon tape that came with the bidet was so flimsy as to be almost impossible to work with under the sink, and I ended up using some slightly heavier Teflon tape that I already had on hand.The installation instructions are thankfully in clear English with lots of illustrations, although the quality of those illustrations vary from almost childish to very professionally drawn.Some dimensions:- The Control Console measures approximately 6.5" x 3.5", and the its center line is about 9.5" from the center line of the toilet bowl. This should allow the Control Console to be far enough from the outside edge of any toilet bowl to avoid a collision.- Luxe Bidet specifies that the maximum distance from your toilet bowl center line to the outside edge of the toilet bowl is 7.75". This makes sense because if you add that 7.5" + half the 3.5" width of the Control Console, you will get the 9.5" distance that I mentioned above, and in the case of such a wide toilet bowl the edge of the Control Console and the outside edge of the toilet bowl will just be touching.- Luxe Bidet specifies that using this bidet's adjustable slotted disks, you can adjust for distances ranging from 3.5" to 8.25" between the centers of the two screws that hold the toilet seat hinge to the toilet bowl.- Luxe Bidet specifies that your toilet needs to have at least 1" from the center line of the two hinge screws to the front of the toilet tank.- Luxe Bidet specifies that using this bidet's adjustable slotted disks, you can adjust for distances ranging from 1.25" to 3.5" from the center line of the two hinge screws to the inside edge of the toilet bowl rim, where the two nozzles will protrude down into the bowl.According to Luxe Bidet, all of their bidets have integral check valves to prevent backflow.Each bidet has an ID number (like a serial number), which they say you must submit the ID to them via their website in order to activate the free extended warranty; the product has a standard 18 month limited warranty. The warranty slip says that the extended warranty is 2 years, but it is not clear whether that means the standard warranty gets extended TO 2 years, or BY 2 years, i.e. 24 months or 42 months.Finally, I thought that I would repeat a bit of wisdom often used by recent converts to bidet use, when confronted by disbelieving skeptics. One version goes, "Suppose you are a manly man and you have some mud or something on your driveway, would you just smear it around with a wad of paper, or would you get our your pressure washer and clean it properly?". The other version goes, "Suppose you have a baby and after changing its diaper you find some poop on your hand or forearm.....would you just wipe it quickly with paper until you can't actually see the remaining poop, or would you wash it off with water?"
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Reviewed in the United States on August 31, 2014
When I received my bidet on Aug 25th, I was very excited because I never experienced one before & not only was it going to be my 1st time, but I was going to feel even more proud for being able to install it without any assistance. It was very simple, as I had everything I needed with the exception of a drill to bore a hole through the side of my sink cabinet for the hot water line. That in itself was no big deal. I had someone that would be over shortly with what I needed, but in the meantime, I just wanted to hook it up to give it a little test run. It was a little tricky as I needed to be careful to screw everything on secure enough to avoid leaking. I managed to get it just right. I tried it & it was amazing. I'd say that I played with it a handful of times before my company arrived to drill the hole in my cabinet. It worked perfectly until I hooked it back up & the water pressure turned to complete crap.....dunt...dunt....duuuuuuuhhhhhhh

This is what I learned. Due to no fault of the company, the product I received failed. I feel however that if you are a person with plumbing that you are not in the habit of turning on & off at the point of connection, then it would be a very good idea to let the water run through the lines prior to completing your connections to the bidet. Do not do this just one time either, but turn the water on then back off several times before connecting. I say this because I noticed there were small black flecks coming out of the bidet while I was running it until my 2nd attempt at connecting & the water nearly completely stopped. All it wanted to do afterwards was dribble out therefore making what was an awesome investment into your basic trash. Now I'm completely convinced that those little black flecks managed to accumulate in the unit preventing it from functioning properly & once that happened, there was no way to clear it out. Stick a fork in it, it's done.... : ' ( So yeah I felt like a very disappointed kid that just wanted to get on the fun ride & the moment it was my turn.......it broke. Needless to say after trying to play with the unit a few times to get it to work, in the end, it defeated me.

I had no choice but to jump back on here to begin the return/replacement process. Out of my disappointment though, I will say that the return process was very quick, convenient, & extremely painless. I selected the option for UPS to come pick up my package. They slapped a sticker on the side of the box, then took it away the very next day.....yeah I didn't have my bidet an entire day. I received it Monday evening, Aug 25th & had to return it Tues, Aug 26th. That really sucked.

Anyway, my story continues & does have a happy ending. I received my replacement bidet earlier than the estimated arrival date. I receive tracking notifications on my phone, so I was very happy to get the message that my bidet was handed over to my postal carrier & would be delivered today, Sat, Aug 30th & not Wed, Oct 3rd.....AWESOME!!!! Armed with my new knowledge, I did what I have now advised you to do & that was to connect the lines to the water supply then run the water through several times to clear them of the black flecks I noticed previously. Another thing that I did which I haven't already mentioned, was I shortened the hot water line to the desired length before connecting it to the sink adapter. You definitely want to do that because once you get that rubber hose on there, it's most likely not going to come back off. I tried it the 1st time.....it was on there for life. Once I took care of the water lines & managed to get my connections secure with no leaking, I turned on the bidet & it now works as it should.

I went through a few of the reviews before and after my purchase. Honestly, I understand some of the gripes. Sure the unit is plastic, but since I live alone & I generally take care of my things, I don't foresee this breaking on me anytime soon. I'm gentle. Besides, if it did break, I would definitely purchase another without hesitation. We'll see what happens 6mos down the line though as one reviewer stated a true review comes after you've had the product long enough to see how it holds up over time. Another reviewer had a gripe about being shot with cold water & stated that although you have the hot water connection, you still end up shocked by the cold as in most households, you do have to wait for your water to heat up. I'm not sure which unit type this reviewer had as I'm suspicious that some of these reviews may even come from different models, but the one I have is the one with the nozzle cleaning feature. I figured out the smart way to go about getting your water at the right temperature prior to use & that was to simply run it in nozzle cleaning mode on the hot water setting 1st. It's not rocket science, but it's really no different from how you may let your water run in the tub for a few minutes to get the temp right before turning on the shower. Now if you don't already do this, then I'm happy to have schooled you on this new way of doing your daily routine....hopefully everyone here does bathe daily....I don't generally like to make assumptions.

If you are seriously considering purchasing a bidet, I would recommend this one because of the easy install, easy controls, nozzle cleaning feature, & especially the additional hot water connection. I had to get this particular unit because the winters here get pretty frigid. Sure cold tap water in the winter is good for drinking, but not hitting you where the sun doesn't shine.....or well....isn't supposed to be shining. I don't judge.

I gave this product 5 stars because it is exactly what I expected. I don't believe you can take away a star because the unit is plastic as you are well aware of that that prior to purchase. I didn't take any stars away due to the malfunction of the 1st unit either because it was easily & quickly replaced. All I can say is that it's pretty awesome now & 6mos from now, should I remember to do so, I'll leave another review on how this item is doing, good or bad.

***I have made a new discovery, so this extra bit here is being added after my review above was already submitted. This applies to ladies only considering we have a little more to manage in our private area. I noticed that no one else has mentioned the fact that although there are only 3 settings for this bidet, you can actually use 2 of each of the settings simultaneously. Did anyone else discover this as well? Anyway, I'm not sure, but like I said, since it appears no one else has mentioned this in their reviews, I'm taking the liberty to mention it now. There are 2 separate nozzles that will come down depending which setting you have the unit on, wash or women. The wash setting is for the nozzle on the left & it's for both men & women of course because we all have an anus.....I hope. Now for the good part, the women setting applies to the nozzle on the right & it's clearly for the vaginal area. My discovery is this....should you turn your selection dial between settings, it will allow for both nozzles to come down simultaneously so that both the anus & vaginal area can be cleaned at once. I don't know if anyone else finds this cool or useful, but I love it and so just had to share that tidbit.

Thanks for reading!
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Reviewed in the United States on June 12, 2014
Update 3.5 years later—The bidet is still working perfectly, and furthermore looks like it did when I installed it. One unanticipated outcome—It works so nicely and saves so much time, discomfort, and tissue during cleanup that I have come to hate using unequipped commodes away from home. I go out of my way not to have to do so—when I can help it.

Original
Six or seven years ago, during a visit to Japan, we were guests in a home that had a commode fitted with a “high tech Japanese” toilet seat—actually a seat featuring a bidet in which water pressure, duration of action, and water temperature were all automatically set in operation by pressing a button. It was my very first bidet experience. I was impressed very favorably by the unit, even though what I considered a slightly anemic water force often necessitated a second application for fully satisfactory results.

Our experiences with that unit were sufficiently positive to prompt our looking into the possibility of installing at least one of them in our home upon our return. But price tags ranging from $500 to $800 were steep enough to discourage action until several months ago when a long lasting rash that had proved unresponsive to all medical control attempts became so severe that normal use of toilet paper became very painful and frequently induced surface bleeding. It became obvious that the wiping action itself was a primary part of the problem.

As the situation worsened, the multi-hundred dollar cost for one of the Japanese units seemed less and less of a deterrent and I recommenced a renewed search of the online offerings in that line. That’s when I ran across the Amazon listings of the series of manually operated Luxe Bidet models at costs from 8 to 12 times less than the lowest priced fully automated units from Japan.

Upon reading the preponderance of highly favorable Amazon reviews I decided to give one a try, selecting the Luxe Bidet Neo 320 (elite series) for the sake of the variable water temperature control.

The installation turned out to be very straightforward. The fittings provided were of high quality and compatible with those in use on our toilet and under our vanity (for the hot water).

To say that the installation achieved its goals is an understatement. The manual control over the force and location (male and females settings) of the spray result in a better cleansing job than provided by the automated high tech unit that had provided my first bidet experiences. Most importantly, the rash and intense accompanying itch that had plagued me for many months disappeared after a few days of use and have stayed away in the months that have passed since then.

Another benefit has been an approximate halving in the rate of toilet tissue use—which is now primarily a blotting rather than wiping operation.

I have been glad on a number of occasions that I opted for a unit with controllable water temperature. Water that’s been sitting in the pipes long enough to reach room temperature would be perfectly OK. But in a location like ours, close to the entry point of icy cold water from the city mains, that condition can last for only a few seconds

Although I am giving a five star rating because of low cost, ease of installation, and living fully up to our expectations, there are one or two items that could be addressed. One is purely cosmetic, the other functional.

On the cosmetic side, the body of the unit is very good looking. But the hot and cold water inlet hoses are a bit too conspicuous for my particular taste, coming in, horizontally as they do, and from slightly differing directions. I’d like it better if the two inlets were closer together and the hoses parallel. My taste would be matched even more closely if they came in vertically from below. However, since that would make it difficult cleaning the floor below without their getting in the way, I’d be content with the “nearer and parallel” improvement in hose positioning and alignment.

On the functional side, the range of water jet adjustability is phenomenal, being easily set to anything between a gentle spray and/ a water jet strong enough to be outright painfu—if that's what the user might want. I would be very happy to exchange some of the excess available but unusable spray force for a slightly broader area of application. As it is now, the jet is a bit too narrow to provide total cleansing unless I do a little “squirming around” to widen and lengthen the area of application.

However, relative to my last point, while our excellent water pressure would permit the suggested cure to be easily accomplished with a slight change in the nozzle configuration, the same redesign could well be counterproductive for users in areas with water pressure so low as to barely produce what could even be termed as a “jet.”

All in all, it’s among my most useful purchases of the last several years
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Top reviews from other countries

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Sayuri Tanizaka
3.0 out of 5 stars Produto com instruções claras
Reviewed in Brazil on September 21, 2023
Color: WhiteVerified Purchase
Ainda não o instalamos por uma questão de logística de instalação.
esteban
5.0 out of 5 stars Excelente producto. Te lo vas a agradecer!!
Reviewed in Mexico on January 15, 2023
Excelente calidad. Funciona perfectamente con agua fría. Tuve que comprar un cople y manguera adicional para el agua caliente pero funciona perfecto!!
It's not easy to install. If you live in Europe, be aware that this product is not designed for European standards, but for U.S. You will definitely need additional connection parts, such as a T-part, etc. You might even need to hire a plumber. Also, it doesn't fit properly on the WC seat. I had to pay an extra 25 euros for a new T-part, other necessary parts, and an additional plastic hose. Therefore, I don't recommend it.
1.0 out of 5 stars Look other options
Reviewed in the Netherlands on August 24, 2024
Color: WhiteVerified Purchase
It's not easy to install. If you live in Europe, be aware that this product is not designed for European standards, but for U.S. You will definitely need additional connection parts, such as a T-part, etc. You might even need to hire a plumber. Also, it doesn't fit properly on the WC seat. I had to pay an extra 25 euros for a new T-part, other necessary parts, and an additional plastic hose. Therefore, I don't recommend it.
Cliente Amazon
5.0 out of 5 stars Va genial
Reviewed in Spain on June 17, 2024
Color: WhiteVerified Purchase
Va genial lo único que hay que comprar es un flexo y la conexión ya que en España la conexión que envían en el paquete no cuadra con la nuestra!
Antonio
1.0 out of 5 stars piezas no compatibles con estándares españa
Reviewed in Spain on April 25, 2024
trae un flexo y 2 T una para el agua caliente y otra para la fría ,
fui a varias ferreterias para ver si se podia adaptar la t del agua caliente pero es una medida que no es estándar en españa como 3/8 1/2 1/4 y no se pudo poner y en el agua fría no se si la t se puede poner pero si quieres poner un flexo mas largo no entra bien en el bidé la medida de 1/4 que es la mas parecida.
como digo en españa no se encuentran en ferreterías las medidas de esas tuercas