The watch was the wrong size so I returned it. I had the wrong address, sending it to REPAIR instead of RETURNS. My UPS driver didnt leave amy slip,so I had no trackig #. SOmeone, howver must be wearing it because, I would have thought it would have come back "return to sender" but its has been 6 weeks.so i am OUT the $$$... Molly, from the company has been good getting back to e but unless someone as to be honest, im out of luck without a tracing #. I am out $$$!!!. Ugh! Very disappointed!