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TOTO MS974224CEFG#01 Eco Guinevere One Piece Toilet with Sanagloss, Cotton White

3.0 out of 5 stars 14 customer reviews
| 5 answered questions

Available from these sellers.
Cotton White

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What's included See more details
  • Removal and haul away of 1 old toilet (if required)
  • Prepping of soil pipe, flange, and wax ring
  • Setting of 1 customer-supplied bowl, tank, and seat
  • Bolting toilet base to flange
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  • Pro will contact you within 1 business day to schedule
  • Kick back and only pay when the job is done
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Estimate: $151.95
86% positive ratings (14 reviews)
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  • Double Cyclone Flushing System
  • Clean rim design with no holes for easy cleaning
  • SanaGloss: Super smooth, ion barrier glazing cleans your toilet bowl with every flush
  • Fast Flush: Wide 3-Inch flush valve is 125 percent larger than conventional 2-Inch flush valves
  • Length 28-1/4-Inch, Bowl Rim Height 16-1/8-Inch, Seat Height 17-1/4-Inch, Tank Height 28-3/8-Inch, Tank Width 18-Inch
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Color: Cotton White
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Product Description

Color: Cotton White

Product Description

MS974224CEFG#01 Toilet Finish: Cotton Features: -Guinevere collection. -Powerful, fast and quiet flush. -Large water surface. -Double cyclone flushing system. -Low consumption (4.8 Lpf / 1.28 Gpf). -Clean rim design with no holes for easy cleaning. Product Type: -One-Piece toilets. Material: -Ceramic. Dimensions: -Fast Flush: Wide 3" flush valve is 125% larger than conventional 2" flush valves. -Base: 12.9" W x 24.5" D. Overall Height - Top to Bottom: -28.38". Overall Width - Side to Side: -18". Overall Depth - Front to Back: -28.25". Overall Product Weight: -18 lbs.

From the Manufacturer

Decorative, ADA compliant, high profile one piece toilet. Low consumption (4.8 Lpf/1.28 Gpf) siphon jet flushing action. Tank cover, fittings, chrome plated trip lever, and SoftClose Guinevere seat included. Toto's patented, super-smooth SanaGloss glaze prevents debris, mold and bacteria from sticking to porous, ceramic surfaces. SanaGloss seals china with an ionized barrier, creating a super-smooth surface that prevents particles from adhering to ceramic, while a catalyzed ion barrier actually repels particles away. The combination of these features has yielded a ceramic finish that completely changes the foundation of conventional glazing. Look for SanaGloss on a wide range of Toto's toilets and lavatories. Like a cyclone in nature, the Double Cyclone flushing system harnesses the power of water and gravity to create a more powerful 1.28 GPF that maximizes cleaning action. Double Cyclone features: Two nozzles (instead of rim holes) use water more efficiently for a better rim and bowl wash and result in less trapped dirt and bacteria and less cleaning. The dual-nozzle water propulsion system allows more water to be directed to the siphon for a more powerful flush. This toilet complies with ADA regulations for height. Toto's SoftClose seat is the latest in innovative smart seat technology with Comfortable Ergonomic Design, Molded Bumpers, and High Gloss Polypropylene. (Resistant to Chemicals and Cleaning Agents.) Constructed of solid, high-impact plastic, this unique seat is specifically designed to reduce injury and to eliminate annoying "Toilet Seat Slam". The seat and lid utilize a built-in SoftClose hinge system, which lowers the seat down to the bowl gently and quietly. The engineering of SoftClose incorporates Toto's high standard of quality and consumer ease. Top tightening mounting bolts ensure easy installation. And of course, all seats are precision designed to fit regular or elongated bowls

Product Information

Color:Cotton White

Technical Details

Part Number MS974224CEFG#01
Item Weight 120 pounds
Product Dimensions 28.2 x 18 x 28.4 inches
Item model number MS974224CEFG#01
Discontinued by manufacturer Yes
Size one size
Color Cotton White
Finish Cotton White
Material Vitreous China
Shape elongated
Item Package Quantity 1
Water Consumption 1.28 GPF
Flush Type Gravity Flush Toilets
Certification WaterSense
Warranty Description One Year Limited Warranty

Additional Information

Customer Reviews
3.0 out of 5 stars 14 customer reviews

3.0 out of 5 stars
Best Sellers Rank #287,223 in Home Improvements (See top 100)
#123 in Home Improvement > Kitchen & Bath Fixtures > Bathroom Fixtures > Toilets & Toilet Parts > Toilets > One-Piece Toilets
Shipping Weight 120 pounds
Date First Available March 7, 2009

Warranty & Support

Product Warranty: For warranty information about this product, please click here


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Customer Questions & Answers

Customer Reviews

Top Customer Reviews

Color: Cotton White Verified Purchase
We bought two of the Guinevere's in June 2012. From the beginning, they were great. They looked good and had no issues. But, about two months later, both toilets had issues with the water level draining and making terrible noises. We even have had to turn off the water at night, so that the noises don't wake up anybody in the house. Our first call to Toto customer service and they sent out replacement flappers. They were basically the same part, so it was no suprise to get the same result. Second call to Toto and now, we have to troubleshoot where the water is leaking. I asked for replacement flush valve/gasket, but they are unwilling to send until more troubleshooting is done. We've had a plumber out and have also talked to a couple of distributors and they have informed us that it is probably the valve/gasket. There seems to be quite a bit of industry knowledge on these issues, but maybe it hasn't reached the Toto corpoation yet. If I were to replace toilets again, I would save the money and buy a different brand.
9 Comments 18 people found this helpful. Was this review helpful to you? Yes No Sending feedback...
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Color: Cotton White
ADDED: Shortly after writing the review, I received the kit--a couple of plastic washers--installed them per direction, and THE FIX WORKS. The leakage has stopped. I would give their customer support five stars, but I don't think I'll change the overall rating because I still feel the fix should have been pre-installed--and I still think the design is flawed.


The flushing mechanism--handle, lever, and float/flap--have an obvious design flaw that would seem to be easily correctible. The flaw shows up in two ways.

First is what I would call an "undocumented variable-sized flush."

One would expect a well-engineered 1.28-gallon flush toilet to flush the same way every time. One would expect it to deliver about 1.28 gallons more or less no matter how you pull the handle. Not so. A quick flip delivers a small flush, holding it up for a count of about three delivers a large one. I gave it the quick flip and was constantly annoyed with bowl-emptying failures with solid waste. (Do I make myself clear? :) ) My wife discovered and showed me the "hold for a little while" technique and I haven't had that problem since.

Problem #2 is serious: flap leakage, and water continuing to run after the flush is complete. On our toilet, the sound of the leak is such a subtle, soft, background hiss that I didn't recognize it for a long time--this will sound stupid but I thought it was breeze in the trees outside our bathroom window. But it's not a slow leak. If I shut off the water the leak empties the tank in about 20-30 minutes. In other words, a leak of several gallons an hour! Not what you want in a "low-flush" toilet!

The reason is obvious. The flush lever is about 1-1/2 inches off-center with regard to the float-and-flap.
Read more ›
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Color: Cotton White
My disabled husband needed a higher toilet. I loved the traditional look of this one-piece, comfort height Guinevere toilet with a flat tank cover, and our plumber recommended a Toto or Kohler brand toilet. Since I had ordered a Toto for my mom several years back that worked great, I was hell-bent on a Toto for our master bath. If I were to do it again, I would heed the bad reviews on Amazon. The height is perfect and the seat comfortable. The flush handle on the side is awkward to reach, but I can tolerate that inconvenience. The flush is not too loud. That said, here are my biggest complaints: 1) As another reviewer mentioned, the bolts to the floor are toward the rear of the toilet. Our plumber said the toilet would rock unless he put a bead of caulk at the base. Our previous run-of-the-mill 25 year old toilet didn't require ugly caulk. Strike one. 2) Soon after the plumber left, we had such low water in our toilet and everything stuck to the Sanagloss finish. Disgusting. Really disgusting. Fortunately, the plumber came back for a different problem and asked how the new toilet was working. I said it was the worst toilet I've ever seen. He took a look. Indeed the water should not have been so low. He said the clip broke on the fill tube-- a clip that snaps into the Douglas valve. As a result, our toilet tank was filling instead of the bowl! He had an after-market clip in his truck. Now the toilet now fills adequately and looks clean. Clearly Toto needs to look at upgrading the low quality clip . Now at least I don't despise the toilet. I am adapting and have learned a good lesson--choose function over form.
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Color: Cotton White
My sister raved about her Toto Ultramax so I opted for the Toto Guinevere for a more traditional look.

- Soft close lid - no more banging from closing the lid.
- 1.28 GAL flush - water efficient. Tank fills up very quickly. However, now that there is minimal water in the bowel, it may require multiple flushes to remove heavy waste that at times can stick to the bowel.
- Skirted bowl makes cleaning easier and improves the appearance of the bowel.

- Drip, drip sound in between flushes - I read on the web that this is due to the auto-balancing mechanism. Supposedly all toilets do this. However, there is no sound insulation in the pipe for this particular Toto model. Thus, I can hear it dripping in between flushes. I called Toto and they sent the replacement part. I am still debating whether to hire a plumber to take out the toilet to replace the pipe.

It is very disappointing that such an expensive toilet would have this drip drip issue. Had I known about it, I would have gone with another model.
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