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Comment: This is a good ex-library copy with a few of the usual library markings on the DVD case and a few on the slip case. The disc is near flawless and like new on the bottom. The top of the disc contains a small library sticker around the center. The DVD case and the slip case are clean overall but do contain a fair deal of wear from use. The cases are free of any major damage.
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The Maid

4.2 out of 5 stars 17 customer reviews

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(Jun 22, 2010)
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Editorial Reviews

Product Description

After 23 years working as housemaid in an upper class Santiago, Chile household, Raquel (Catalina Saavedra) is as much a part of the Valdez family as the wife, husband, and kids she that lives with and looks after. On Raquelas 41st birthday Pilar Valdez (Claudia Celedon), her husband Mundo (Alejandro Goic) and their oldest son Lucas (Agustin Silva) force the sullen, withdrawn maid to emerge from her kitchen sanctum and join the whole family for a brief celebration. But Raquelas discomfort is as strong as her afamilyasa need to acknowledge their awkward dependence on her. When Raquel becomes unable to care for the house alone new help is hired and this throws her into a jealous frenzy. The seemingly happy home soon becomes the stage for Raquelas darkly comedic tricks as she drives away anyone who tries to take her place. This takes a toll on the children, some of whom she loves and others she disdains. Trapped by guilt, matriarch Pilar refuses to fire Raquel even though it is clear their maid is slowly unraveling. However it is the third hire, Lucy, whose sunny disposition and deep bond with her own family that creates a change in Raquel. The two grow close and the family sees their once disgruntled caretaker full of life again. Yet as Lucy becomes homesick, Raquel is faced with solitude again and must choose to return to her old ways or embrace a new way of life.


Sebastián Silva's closely observed character study centers on Raquel (Catalina Saavedra, tight-lipped and wild-eyed), who has served the same Santiago-based family for 23 years. When she turns 41, they throw her a party, but Raquel would prefer to work. Estranged from her relatives and plagued by crippling headaches, she relishes the feeling of control, though her teddy bear collection betrays a stunted adolescence. Further, she can no longer stand assertive 19-year-old Camila (Andrea García-Huidobro), who resents her surly attitude. Raquel favors the flirtatious Lucas (Agustín Silva, the director's younger brother), an amateur magician. She reports to their mother, Pilar (Claudia Celedón), whose husband, Mundo (Alejandro Goic), builds model ships in his spare time. To reduce her burden, Pilar hires a pair of supplemental workers, but the increasingly insecure maid drives them away. Though the Valdes clan values her efforts, Silva suggests that she's either burnt out, sexually frustrated, suffering from exposure to toxic chemicals, or struggling with an undiagnosed condition--possibly a combination of problems. As she starts to push even Lucas and Pilar away, the filmmaker dares viewers to identify with this fiercely territorial creature until Mariana Loyola's warm-hearted Lucy steps in, forcing the maid to move on or to relinquish some of her control. Throughout, Saavedra gives an admirably vanity-free performance, unafraid to show Raquel at her most unlikable, unattractive, and unintentionally amusing--which just makes her rare smiles all the more precious. Extra features include a photo gallery, a featurette, and page-to-screen storyboards. --Kathleen C. Fennessy

Special Features


Product Details

  • Actors: Catalina Saavedra, Claudia Celedon
  • Directors: Sebastian Silva
  • Format: Multiple Formats, Color, NTSC, Subtitled, Widescreen
  • Language: Spanish
  • Subtitles: English
  • Region: All Regions
  • Number of discs: 1
  • Rated:
    Not Rated
  • Studio: Oscilloscope
  • DVD Release Date: June 22, 2010
  • Run Time: 94 minutes
  • Average Customer Review: 4.2 out of 5 stars  See all reviews (17 customer reviews)
  • ASIN: B003DW64YI
  • Amazon Best Sellers Rank: #89,811 in Movies & TV (See Top 100 in Movies & TV)
  • Learn more about "The Maid" on IMDb

Customer Reviews

Top Customer Reviews

Format: DVD
This film has some of the most finely crafted comic scenes I have ever watched, and I would compare them to the old masters from Fatty Arbuckle on. They will have you on the edge of your seat. Saavedra is just magnificent in the role of Raquel, a stressed out maid/nanny to an upper middle class family with 4 or 5 kids. She just turned 41, she has chronic headaches, is lonely, depressed, and approaching a nervous/physical breakdown but will not accept help under any circumstances. We watch her face in nail biting suspense as the wheels spin in her head and she disposes of one hire after another in hilarious, vindictive style. Finally she meets a friend who appreciates her and her life and temperament softens. The film is very nuanced, human and realistic, (while being hilarious), with no lapses into sentimentality or preaching or explaining every quirk of the character: it is devoid of the gimmicks and formulas so pervasive in films of this type from both Europe and the U.S. It leaves the audience to appreciate the comedy of difficult situations in life, without needing to explain or resolve every bug in the software or sentimentalize the outcomes. This has to be the best film I saw from 2009, followed by 'Seraphine'. Whereas 'Avatar' had me snoozing, this held me upright in my seat. I hope the young director prospers!
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Format: DVD
One of the best films to come out of South America, reminded me of my maid "Jacinta" growing up, I thought it was going to be up for an Oscar this past year, it should have been. If you are from the US and are curious to how it is growing up in South America as a middle to upper class person, this is how it feels, excellent performances from everyone in this movie. So well put together.
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Format: DVD
Watching "The Maid" (La nana), I didn't feel like I had seen this film countless times before, and that's a rarity. Sebastian Silva directed and co-wrote this unusual dramedy about a middle-aged maid in Santiago, Chile who has been with her household for over 20 years and has come to be plagued by headaches, neuroses and ill-will, the result of stresses of her own making. Raquel (Catalina Saavedra) has just turned 41, and her employers, an affluent family of seven, throw her a party. The lady of the household, Pilar (Claudia Celedon), sees that Raquel is physically spent and behaving oddly, so she hires another maid to take the load off of Raquel. But Raquel doesn't take kindly to this intrusion and viciously harasses every maid the family hires to help her.

Raquel seems to have gone 'round the bend. She's cruel to the family's girls and dotes on the boys. She drives the new maids away, leaving Pilar at her wit's end, unable to find a solution and unwilling to fire Raquel after more than 20 years of loyal service. Catalina Saavedra is nothing short of terrific in conveying the childish vindictiveness, with very few words, of this unhappy and unlikable woman. Raquel seems to have no clear idea, herself, of why she feels threatened. She is treated kindly, lives in relative comfort, but is about to crack. Her petty schemes are both hilarious and completely alienating. Mariana Loyola has only a supporting role but deserves no less credit for her portrayal of Lucy, the warm, easy-going maid who tries a completely different tactic with Raquel. In Spanish with optional English subtitles.

The DVD (Oscilloscope 2010): "Behind the Scenes Clips" are 6 segments of short behind-the-scenes clips strung together. "From Sketch to Screen: Storyboarding The Maid" (3 min) shows some of the director's storyboards with clips of those scenes from the film. "Photos from Sebastian Silva" are 13 images of mixed subjects related to the film.
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Format: Amazon Video Verified Purchase
A touching and somewhat strange movie, about a maid who has worked for fifteen years for the same family, adopting them, perhaps imagining them, as her real family. Naturally, as she ages, she resents the family trying to give her some help, bringing in younger people to help her do her chores. She is an unbalanced person, and she does some unsavory things to protect her turf, but when she finally finds a friend, she blooms. That's where the movie gets very human and rather beautiful. Blessed with some wonderful performances, and a real sense of the intimacy of family life, The Maid is well-worth watching.
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Format: DVD
This Sundance favorite from Chile had me chomping at the bit given the glowing reviews. Catalina Saavedra stars as Raquel, the longtime maid of a well to do family with 4 kids ranging in age from about 7 to 15. Raquel is in some state of depression we are led to believe is partially caused by constant headaches. She is seemingly overwhelmed and constantly squabbles with the oldest girl.

The mother, Pilar (Claudia Celedon), decides to hire an additional maid to assist. First a very young one, then a very old one. Raquel plays mean games with them like locking them out of the house. In one case she turns a kitten loose who the younger maid had charge of. Neither maid lasts long. A third arrives (Mariana Loyola) who is closer in age and fun spirited. At first Raquel tries the same old tricks but eventually becomes close enough to visit Lucy's (Loyola) family.

Lucy's uncle hits on Raquel and agrees to have sex but at the last moment makes a surprising confession. After Lucy decides she misses her family too much to continue her employment, Raquel goes back into her funk. Aside from a strong performance by Saavedra, I don't understand what the big deal is. The film is shot digitally using mostly hand held cameras and for a while I thought we were going to get a horror film. What we get is watching a neurotic woman struggle with her personal problems. We don't get a direct explanation but there are enough clues that lead in one direction.
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