From the Author
I love success, and I love to see people happy. Too often though, as a trial consultant working side by side with attorneys in business litigation, I saw failure and unhappiness. As I explored the inner workings of businesses to better do my job, I observed a remarkably consistent equation: happy employees lead to increased productivity and profits. Unhappy employees lead to decreased productivity and profits--and sometimes, unfortunately, even to employee lawsuits.
Contrary to the opinion of many bosses and managers, happiness for most employees is not goofing off or getting paid to do nothing. Happiness is being appreciated. Happiness is a business demonstrating through words and actions, that employees matter. That is the true meaning of appreciation: knowing that you count, you are important.
It was thrilling to me, as I did the research for this book, to see how appreciating employees (and vendors and others) contributes enormously to business success: measurable success in terms of actual dollars, profitable innovations and growth. The book is filled with real-world examples of companies that have figured out the secret value of appreciation and benefited mightily from it.
I confess, I am a true believer in the worth of appreciation, in business and everywhere else in life, for the simple reason that--it works, has no downsides, and doesn't require three pages of fine-print-nasty-side-effects.
May "Make More Money by Making Your Employees Happy" bring you much success!
"Make More Money by Making Your Employees Happy breaks down in simple to use concepts just how easily small changes in the behavior of managers and supervisors can drastically improve workplace productivity. Dr. Nelson once again shows how employees who feel appreciated can dramatically alter the entire work environment. This, in turn, leads to increased bottom line profits--which ultimately is positive for the employer as well as the employees. Most valuable is the detailed (and much needed) explanation of how the vast differences in workplace attitudes of Boomers, Generation Xers, and Millennials must be understood for any good manager to be effective. A quick and great read!"
- Barry A. Bradley, Esq., Managing Partner, Law Firm of Bradley & Gmelich
"Grounded in the research of Martin Seligman (positive psychology) and David Cooperrider (appreciative inquiry), Make More Money by Making Your Employees Happy provides practical tools and examples to bridge the gap between academia and front-line supervisors. A "must-read" for anyone wanting to make a positive difference at work--to both company profits and employee happiness!"
- Steve Siegel, Organization Effectiveness Manager, B&B Manufacturing and
President, Teamwell Consulting
"I must have read over 30 books on the 'power of appreciation' in business related environments over the last 10 years, but Dr. Nelson's book certainly is the most practical so far. It addresses not only the essence of this undeniably powerful instrument, but also current challenging issues such as: How to keep the three (!) generations in today's business environment motivated based on their respective desires and expectations. All of this illustrated with many real life and thus very recognizable examples. An absolute must read for anyone in a managerial position that wishes to make more money through happy employees! Just because--there's really no other way!"
- Hans Poortvliet, CRP, Waarderings Management, NL
"Powerful, positive appreciation and recognition make people feel important and encourage employees to contribute more in the future. Appreciation forms the core of how motivated people feel, enhancing self-esteem and the all-important human connection. Dr. Noelle Nelson's book shows you how to apply appreciation practically and profitably in business."
- Ursula Nicolet, President of the Board of NICOLET Organizational Development
"Appreciation, empowerment and passion are the quintessentials for making more money and securing a company's future. Noelle Nelson's book provides leaders with a step-by-step approach towards developing more dedicated people, more fun and stronger profits. Offering comprehensive advice to some of Europe's most successful families, we know about the power of true leadership."
- Peter Schuppli, CEO and Founder of Cottonfield Family Office Ltd., Zurich
"Dr. Noelle Nelson reminds us that some things in business can't be outsourced to save money. In fact, Make More Money by Making Your Employees Happy shows through research and vivid first-person accounts just how much caring leadership can contribute to the bottom line. Dr. Nelson reminds us that great people make great companies. This book provides specific step-by-step solutions on how to get the most from employees, even as companies make more money, by showing appreciation for employee contributions. Every CEO and manager will benefit by reading this book and putting Dr. Nelson's insights into action."
- Steve Cooper, Co-Founder and Editor-in-Chief, Hitched Media, Inc.