- Paperback: 474 pages
- Publisher: Sams Publishing; 1 edition (November 1, 2002)
- Language: English
- ISBN-10: 0735711968
- ISBN-13: 978-0735711969
- Product Dimensions: 7.3 x 1.2 x 9 inches
- Shipping Weight: 1.7 pounds (View shipping rates and policies)
- Average Customer Review: 4.7 out of 5 stars See all reviews (14 customer reviews)
- Amazon Best Sellers Rank: #2,655,358 in Books (See Top 100 in Books)
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Making the Web Work: Designing Effective Web Applications 1st Edition
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From the Back Cover
"Making the Web Work" is one of the first books to discuss in detail the unique challenges and issues involved in designing Web-based applications and services. The book tackles this subject on three levels by describing a structured method for prioritizing and categorizing individual design decisions, by offering a detailed analysis of various design options, and by documenting established Web interface conventions. Individual chapters focus on conceptual modeling, task flow, information architecture, navigation, form design, online help, and visual design for Web applications. The book concludes with an in-depth analysis of two well-known consumer applications, Amazon.com and Ofoto.
"Applications are clearly at the heart of the future of web interaction. Bob has created a clear and compelling guide for the creation of web activities that successfully and realistically address people's needs and aspirations." --John Rheinfrank, CEO, seeSpace and Clinical Professor, Kellogg School of Management
"Although a corporation's web site can have a huge impact on their brand, image, and customer satisfaction, the unfortunate reality is that web design is not a well-understood discipline within corporate America. This book makes a compelling case for the importance of web design and provides a comprehensive framework and processes for creating web applications that are both useful and usable. Bob's real-life examples and humor make the book approachable and practical for all professionals involved in the creation of web applications." --Jennifer Bailey, Former SVP, Netscape Communications
About the Author
Bob Baxley is a practicing designer who lives and works in Silicon Valley. Specializing in interaction design for both Web applications and services as well as desktop products, Bob has worked in a variety of corporate and startup environments. He began his career in 1990 as the designer for ClarisWorks, and later worked on a variety of projects for Adobe Systems, Apple Computer, Epiphany, NetObjects, Ameritrade, and others. Currently, Bob runs the Design and Usability teams at myCFO, a leading wealth management firm. In 1985, he received a B.A. in History and a B.S. in Radio/Television/Film from the University of Texas at Austin. He also received a Masters of Liberal Arts from Stanford University in 2000.
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Top Customer Reviews
If I had to base an entire web design class on a single book this would be the one. Bob Baxley's "Making the Web Work" is easily the most comprehensive manual for applying good design to create a great user experience on the web. This book has both breadth and depth-just look at the table of contents. Regardless of your level of web design proficiency you will find more than your money's worth of useful insight here (even if you have already read just about every other web design book!).
One thing I especially like about this book is that Bob doesn't provide a single solution for a design challenge, but takes time to present and evaluate (pro/con and why) several alternatives. He doesn't just feed you the "right" answers the way Jakob Nielsen does in his "Designing Web Usability." Bob's approach will help you gain a thorough understanding of the options and make informed design decisions.
The two case studies of Amazon and Ofoto included at the end of the book are the most comprehensive I have seen: they're about 30 pages each!
About the only gripe I have is that Bob takes the liberty of using lesser known versions of some terms without providing their more known synonyms. For example, while Lou Rosenfeld and Peter Morville have all but established the terms "ambiguous" and "exact" for the two types of classification schemes, Bob prefers to call them "subjective" and "objective," respectively, without providing the alternative terms. Similarly, "organization scheme" is replaced by "classification scheme", and "organization structure" with "model of association." My IA students have enough difficulty keeping one set of terms straight!
Overall, however, this one serious web design book. Highly recommended. Other books I liked: "Interface Design for Ecommerce Applications" by Paul Gokin (search for this one on the web), "Designing Web Site Interface Elements" by Eric Eaton, and "Submit Now: Designing Persuasive Websites" by Andrew Chak.
Good design is not a hit-or-miss issue. Mr. Baxley provides a comprehensive, in-depth framework for exploring the nine dimensions of web application design space: the Conceptual Model, the Structural Model, the Organizational Model, Viewing and Navigation, Editing and Manipulation, User Assistance, Layout, Style, and Text. Each layer is presented in an easy-to-understand manner, always from the point of view of what "works" for the user. Mr. Baxley uses examples taken directly from the web to illustrate his points: I found myself returning to some of my favorite sites to see how the designers handled issues ranging from their choice of conceptual model (magazine-style catalogs versus reference-style catalogs) to navigation choices to layout alignment.
This book is much more than just a book on usability, layout, graphics or web page controls. It is rather a comprehensive approach to web application design, thoughtfully and humorously argued, and interspersed throughout with tips and techniques for the would-be designer. Although it would be a great text for a course on advanced web design, it will become a well-thumbed and indispensable addition to every web developer's library.
Baxley draws upon proven user interface practices and principles, real-world examples, and case studies to present elegant solutions to common Web application issues. In particular, the chapters on conceptual, structural, and organizational models will benefit anyone who is embarking on designing a Web application.
If you're new to Web application design, "Making the Web Work" is a great introduction to the field; if you're already an experienced designer, you'll find yourself referring to this book again and again for practical suggestions and reminders of what it takes to provide your users with a satisfying and effective Web experience.
Most Recent Customer Reviews
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