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Making Yourself Indispensable: The Power of Personal Accountability Hardcover – April 12, 2012
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"An inspiring guide to being accountable in all aspects of your life--from work to home to relationships. . . . A road map to achievement and a source of practical wisdom."" "
---ARIANNA HUFFINGTON, founder, The Huffington Post
"If only this was compulsory reading for all of us, with timely reminders to each other when we fall into the 'victim part of the accountability loop'--I think the world would be a better place."""
---HELEN GOLDSON, VP, talent management, Goodrich
""Making Yourself Indispensable" talks to you and encourages you. It is like having a professional career coach at your fingertips to help you improve and be more effective. It gives you principles and a new mind-set that you can put to use immediately to make a difference. It makes you think differently. It builds your confidence that you can do better. This book is indispensable."
---DARWIN RICHARDSON, plant manager, Baxter Healthcare Corporation
"I researched for years looking for a simple way of describing accountability without all of the negative stuff associated with it. The Personal Accountability Model is the answer. This method has assisted my staff and our employees in moving away from resistance, blame, or hiding and in learning how to take full accountability for the success of their actions. As a result, we are more successful than ever."""
---PAUL TRINIDAD, director, customer supply chain, Johnson & Johnson
"Supercuts is dedicated to customer service and providing high-quality services and products. Yet customer expectations are increasing each year. "Making Yourself Indispensable" and the Personal Accountability Model have provided our team with the inspiration and tools to make those improvements so we can continuously raise the bar on customer service."
---CHRISTINA R. CAMPBELL, Christina Campbell & Company, Supercuts
"I have known Mark and his accountability work for over twenty years now. He is an exceptionally wise, insightful, and effective consultant, and I have worked along aside him on numerous client engagements. As a pioneer myself in the field of personal responsibility, I applaud the work Mark has done to place the spotlight on the Power of Personal Accountability. This book is truly indispensable."---RUSSELL BISHOP, editorial director, The Huffington Post
"The lessons learned in "Making Yourself Indispensible" take the mystery out of accountability by not only providing a foundational language for practicing accountability, but a complete road map as well. It has been my personal experience that by applying these principles across an organization, people do transform, ultimately leading to more accountable individuals, teams, and organizations with improved business results."
---ANN M. HACKETT, PhD, vice president, talent management, H&R Block
"After more than twelve years of using Mark Samuel's powerful tools and insights now taught in "Making Yourself Indispensable," I have seen hundreds of people in my organization become more effective and satisfied at work. This book is a proven and inspiring path to greater levels of achievement and fulfillment in life."
---TODD PIERCE, executive vice president, Salesforce.com
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While you may feel you've read some of this before, and you probably have, Mark has organized the material so that you can take action and really change your approach to life. Great tools and illustrations. Get this book now!
Using the tools in the book, we learned about 'forgiveness' and 'recovery' from a pragmatic and very business like perspective. That has helped all our impacted leaders engage in more personally rewarding and safer ways. Breakdowns are quickly surfaced and forward motion accelerated with this kind of thinking.
It has been one of the most personally rewarding books for me. As with all Mark's work it focuses on execution, I didn't just set it aside as a 'nice' read. I found that page-by-page my thinking and then my behaviour started to change. I've also been priveledge to witness significant self-awareness and growth in others as they moved from a victim mentality to one of being an accountable formal and informal leader.
In a baffling, overwhelming world of constant change, this book provides clear tools and processes for how you can intentionally live the life you want.