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The Man Who Broke Capitalism: How Jack Welch Gutted the Heartland and Crushed the Soul of Corporate America―and How to Undo His Legacy Hardcover – May 31, 2022
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New York Times reporter and “Corner Office” columnist David Gelles reveals legendary GE CEO Jack Welch to be the root of all that’s wrong with capitalism today and offers advice on how we might right those wrongs.
In 1981, Jack Welch took over General Electric and quickly rose to fame as the first celebrity CEO. He golfed with presidents, mingled with movie stars, and was idolized for growing GE into the most valuable company in the world. But Welch’s achievements didn’t stem from some greater intelligence or business prowess. Rather, they were the result of a sustained effort to push GE’s stock price ever higher, often at the expense of workers, consumers, and innovation. In this captivating, revelatory book, David Gelles argues that Welch single-handedly ushered in a new, cutthroat era of American capitalism that continues to this day.
Gelles chronicles Welch’s campaign to vaporize hundreds of thousands of jobs in a bid to boost profits, eviscerating the country’s manufacturing base and destabilizing the middle class. Welch’s obsession with downsizing—he eliminated 10% of employees every year—fundamentally altered GE and inspired generations of imitators who have employed his strategies at other companies around the globe. In his day, Welch was corporate America’s leading proponent of mergers and acquisitions, using deals to gobble up competitors and giving rise to an economy that is more concentrated and less dynamic. And Welch pioneered the dark arts of “financialization,” transforming GE from an admired industrial manufacturer into what was effectively an unregulated bank. The finance business was hugely profitable in the short term and helped Welch keep GE’s stock price ticking up. But ultimately, financialization undermined GE and dozens of other Fortune 500 companies.
Gelles shows how Welch’s celebrated emphasis on increasing shareholder value by any means necessary (layoffs, outsourcing, offshoring, acquisitions, and buybacks, to name but a few tactics) became the norm in American business generally. He demonstrates how that approach has led to the greatest socioeconomic inequality since the Great Depression and harmed many of the very companies that have embraced it. And he shows how a generation of Welch acolytes radically transformed companies like Boeing, Home Depot, Kraft Heinz, and more. Finally, Gelles chronicles the change that is now afoot in corporate America, highlighting companies and leaders who have abandoned Welchism and are proving that it is still possible to excel in the business world without destroying livelihoods, gutting communities, and spurning regulation.
- Print length272 pages
- LanguageEnglish
- PublisherSimon & Schuster
- Publication dateMay 31, 2022
- Dimensions5 x 1 x 7.5 inches
- ISBN-10198217644X
- ISBN-13978-1982176440
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Editorial Reviews
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“An indispensable history of how we wound up with a business culture that believed employees were owed nothing more than yesterday's paycheck. But David Gelles does not just sound the alarm. He contrasts this warped world view with a new emerging reality — accelerated by the pandemic — that puts the employee experience and well-being at the center of business priorities. A must read for anyone who wants to say goodbye forever to a toxic chapter of American capitalism.” —Arianna Huffington, Founder & CEO, Thrive
“In vivid prose and reporting that lights up each page, Gelles probes how Jack Welch influenced a generation of business leaders to ignore the feelings of employees and the malign impact of corporate mergers, and how decisions made today might strangle a company’s long-term health. This powerful book shows why GE and so many companies run by Welch’s disciples have badly stumbled, along with Welch's reputation.” —Ken Auletta, author of Hollywood Ending
“A compelling indictment of short-termism that offers an urgent call for business leaders at all levels to be responsible and care. Gelles clearly makes the case that business is more than for profit and that it is by doing good that you can do well, and provides us a roadmap for the way forward. An indispensable read for our time.” —Hubert Joly, former Chairman and CEO Best Buy, author The Heart of Business
“Jack Welch is one of the more important political and business leaders in modern American history. His strategies destroyed a once-great company, and more broadly, he helped pave the way for the destruction of the American middle class and the erosion of American democracy. For years, the business press has lauded Welch's visionary spirit, but few reporters have ever asked what that vision was. With The Man Who Broke Capitalism, David Gelles has delivered a book that explains what we can learn from a man like Welch, as we try to restore the shattered society he left behind.” —Matt Stoller, author of Goliath: The 100-Year War Between Monopoly Power and Democracy
“A robust and necessary portrait of a complex figure. A lesson in shareholder value vs. stakeholder value that will only become more relevant in the coming years.” —Scott Galloway, New York Times bestselling author and serial entrepreneur
“A provocative page-turner that exposes the dark truths about Jack Welch, America's first celebrity CEO. After building a sprawling global empire through unmanageable mergers, shady accounting, and heartless downsizing, with undue veneration, and countless imitators, it's good to see Welch finally cut down to size.” —Jennifer Taub, author of Big Dirty Money
About the Author
Product details
- Publisher : Simon & Schuster (May 31, 2022)
- Language : English
- Hardcover : 272 pages
- ISBN-10 : 198217644X
- ISBN-13 : 978-1982176440
- Item Weight : 12 ounces
- Dimensions : 5 x 1 x 7.5 inches
- Best Sellers Rank: #29,748 in Books (See Top 100 in Books)
- #14 in Free Enterprise & Capitalism
- #52 in Company Business Profiles (Books)
- #516 in Leadership & Motivation
- Customer Reviews:
About the author

David Gelles is the “Corner Office” columnist and a business reporter for the New York Times. Since joining the Times in 2013, he has written about CEOs, finance, technology, media, and more. He was part of the team that covered the fallout from the crashes of two Boeing 737 Max jets, work that won the 2020 Gerald Loeb Award for Breaking News Reporting. A student of Buddhism and a meditator for more than twenty years, David is an authority on the intersection of mindfulness and the business world. His 2015 book, Mindful Work: How Meditation is Changing Business from the Inside Out, was published by Houghton Mifflin Harcourt. Before joining the Times, he was a reporter for the Financial Times
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I’m a fan of David Gelles, who writes for the Times about corporate malfeasance. I’ve also been interested in Jack Welch since I read an article in Fortune magazine about how a speech he gave in 2001 was responsible for kicking off the Shareholder Value movement.
This was the push to give stockholders immediate higher returns on investment and made growth in profits the sole corporate goal (a big shift from blue chip stocks like IBM, which promised slow but steady returns over a long time period).
Gelles explains what this did to corporations and what they then did to America. Companies like Welch’s General Electric, which made toasters and household electrics, fired employees, outsourced labor, cut all possible costs, merged and acquired, manipulated earnings, and forgot about ethics let alone social responsibility. Boeing, infamously, did the same. Hence plane crasshes and deaths.
Other results: destruction of the environment, loss of manufacturing, and the evaporation of decent working- and middle class incomes and the transfer of their wealth to stockholders and especially to corporate executives. Hence their obscene salaries and compensation.
Gelles also describes the widespread acceptance of profits first, the ignoring of its consequences, and the collusion of Wall Street and the government in this destructive system.
Food companies are no exception. I have long attributed the push to sell ultraprocessed junk food—regardless of its health consequences—as a result of what Jack Welch started.
Interestingly, Gelles cites a food company, Unilever, as an example of a corporation that is trying to put social values back in the picture.
He says others should follow Unilever’s example, and cites the 2019 statements by the World Economic Forum and the Business Roundtable to suggest that maybe business is finally catching on to the need for change. (See my incredulous post on these statements)
I think he may be too optimistic. As he admits on page 223, this is what actually happened during the pandemic:
One study showed that companies that signed the Business Roundtable statement were actually more likely to announce layoffs in the first months of the pandemic than companies that didn’t sign the statement, and that the companies that pledged to serve all stakeholders actually distributed more of their profits to shareholders than those who didn’t publicly pledge to look out for the common good.
So much for promises.
As a Lancet Commission said early in 2019, if we want social values to matter in business, government is going to have to start regulating. For that to happen, we need much greater demand from civil society.
This book makes a strong case for the need to change the way corporations operate. Let’s get to work.
That negative impression of Jack Welch persisted for some time. But then, over the years, I kept seeing articles and magazine covers praising him for his managerial acumen. The chorus of commendation was so loud that I had to pause to reconsider. After all, he met quarterly earnings estimates umpteen times in a row! He made GE the most valuable company on Earth! He was Fortune's "Manager of the Century"! I must have been missing something; clearly these business folks understood what was *really* going on.
Except that they did not. This little kid grew up, got his business degree, and realized that Jack Welch was one of the *worst* CEOs of all time. He destroyed GE, brainchild of Thomas Edison and *the* iconic American company—the maker of everything from light bulbs and washing machines, to jet engines and giant 10-story hydroelectric turbines.
So I was thrilled to see a new book finally endeavor to dismantle the cult of Jack Welch, exposing his managerially toxic and morally bereft ways. Comeuppance at last!
Turns out I *was* missing something after all. Welch was far, far more destructive than I had ever imagined.
Gelles makes the case that Jack Welch's damage reverberated far beyond the confines of GE into the world economy and society at large. Can one man really do that much damage, though? If the guy was super smart, blindly ambitious, greedy as hell, sociopathic, unwise, with legions of well-placed protégés, he could.
According to Gelles, "Welch employed three main tools in his crusade: downsizing, dealmaking, and financialization."
• Downsizing: Welch "was the first CEO to take a healthy company and treat it like a turnaround job, preemptively laying off tens of thousands of workers." He popularized mass firings, moving jobs offshore, and outsourcing. I didn't realize 250,000 GE workers lost their jobs during Welch's tenure — that's the population of Madison, Wisconsin! So much for "Generous Electric."
• Dealmaking: When he couldn't sell more toasters and jet engines, Welch artificially boosted the bottom line by making nearly 1000 acquisitions for $130B, most having nothing to do with GE's core business.
• Financialization: First, he got rid of GE's manufacturing businesses and instead beefed up GE Capital, its investment and insurance arm, so GE could make money without having to make things. Second, he used share buybacks and accounting fraud to meet Wall St forecasts quarter after quarter.
Welch's protégés then went off to deploy these tactics, making them part of the modern corporate playbook, wrecking dozens of decent companies in the process: John Trani at Honeywell and Stanley Works; Larry Stonecipher at Boeing; Jim McNerney at 3M and Boeing; Bob Nardelli at Home Depot and Chrysler. They not only laid off thousands of workers, but also killed innovation.
These Welch Weenies and their Welchist tactics are still affecting us today. You can draw a straight line between the obsessive cost-cutting tactics of GE acolytes and the failures of the Boeing 737MAX. Turns out when you cut corners and rush production schedules of passenger jets, planes go down and people die.
That's what makes Welchism so damning: its disregard for basic human welfare in favor of maximizing share price. When did people go from being the main show to becoming overhead? 1981, apparently—when Welch took over GE: "There is capitalism in America before Jack Welch, and after him. His career serves as a line of demarcation, a split between the past and the present. Look at the trend lines for any number of key economic indicators—wages, mergers and acquisitions, manufacturing jobs, union representation, executive compensation, corporate tax rates—and it’s clear that right around 1981, the year Welch took over, things started to go off the rails."
One more thing started to go off the rails right around then that's beyond the scope of the book: the well-being of Americans. That's when the "deaths of despair" from hopelessness, addiction and suicide started ticking up, culminating in a *decline* in US life expectancy starting 2017—the only such decline in rich countries. Coincidence? Don't think so.
Gelles closes with some sensible ideas for reversing the damages of Welchism: better pay; employee profit- and equity-sharing; putting workers on boards; capping executive compensation. Principles of "stakeholder capitalism" can mitigate some of the toxic, short-termist effects of Milton Friedman's frankly sociopathic doctrine of maximizing shareholder value, while bringing us closer to the "Golden Age of Capitalism" when the prosperity of employers and employees were intertwined. Capitalism isn't the enemy. Greedy, short-sighted jerks with bad ideas are.
Gelles's fluent prose and seamless storytelling turn what could be a somber subject into a fast, stimulating read. Mainly, though, we all need to read this because Welchism and greed have arguably become the operating system of American society. That ain't sustainable. "The Man Who Broke Capitalism" depicts a gigantic train wreck unfolding in slow motion—but we have the pause button. We're here on Earth to take care of one another. We can move towards that today by giving less power to rich jerks, and electing wiser, kinder people with our long-term interest in mind. Jack Welch is dead. Let's make sure his toxic ideas die, too.
-- Ali Binazir, M.D., M.Phil., Happiness Engineer and author of The Tao of Dating: The Smart Woman's Guide to Being Absolutely Irresistible , the highest-rated dating book on Amazon, and Should I Go to Medical School?: An Irreverent Guide to the Pros and Cons of a Career in Medicine
Some added depth is needed to add to the decisions made and why so many looked the other way. Having said this, it does a solid job of setting the context of how we got here and how capitalism is an evolution (meaning it has changed). Today, we need to change again in ways to rid us of Welchism, the divisive leadership model, and pay inequities. Rather than ending with a few better CEO examples, it would have been good to put the final nail in the Welch version of capitalism coffin. And, by the way, it isn’t just Jack Welch. It is Powell and Friedman, too. Political and academic institutions collided with businesses to create the disparities and lack of governance that is still evident.
Overall, The Man Who Broke Capitalism is a worthy read to understand the context of how capitalism changed negatively and the need for a positive evolutionary turn












