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The Man Who Lied to His Laptop: What We Can Learn About Ourselves from Our Machines by [Clifford Nass, Corina Yen]
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The Man Who Lied to His Laptop: What We Can Learn About Ourselves from Our Machines Kindle Edition

4.5 out of 5 stars 36 ratings

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Editorial Reviews

From Publishers Weekly

Nass, a Stanford researcher, has the fascinating and enviable job of performing research into human interactions with technology. Question: Why did BMW receive so many complaints about its navigation system from male German drivers? Answer: German men refused to take directions from a woman (the system had a female voice). To find out if misery truly loves company, Nass paired happy and sad drivers with happy and sad virtual passengers, finding that miserable drivers preferred to be paired with miserable passengers (albeit virtual), and visa versa. The results are often intriguing, but when it comes to discussing their implications, Nass falters. His experimental anecdotes end with a "Results and Implications" appendix, and his findings often sound as banal as the platitudes he's attempting to test. The author is at his most compelling when describing technology's human failures in the marketplace, such as the demise of the despised Microsoft "Clippy," whose apparent stupidity and lack of empathy doomed him as an application (killing marketing plans to turn him into a beloved Mickey Mouse-like character). Moments like these make Nass's examination an engaging compendium of technological faux pas. (Sept.) (c)
Copyright © Reed Business Information, a division of Reed Elsevier Inc. All rights reserved. --This text refers to the hardcover edition.

About the Author

Clifford Nass is the Thomas M. Storke Professor at Stanford University and director of the Communication between Humans and Interactive Media (CHIMe) Lab. He is a popular designer, consultant, and keynote speaker, and is widely quoted by the media on issues such as the impact of multitasking on young minds. He lives in Silicon Valley.
--This text refers to an out of print or unavailable edition of this title.

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Reviewed in the United States on February 6, 2011
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Reviewed in the United States on September 8, 2011
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Reviewed in the United States on April 26, 2014
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Top international reviews

Maria S.
5.0 out of 5 stars A great read!
Reviewed in the United Kingdom on April 18, 2013
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Marcel
5.0 out of 5 stars Five Stars NOW
Reviewed in the United Kingdom on May 28, 2017
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JUAN DIEGO LOPEZ CARDENAS
4.0 out of 5 stars La base de las emociones humanas
Reviewed in Spain on February 15, 2018
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Robert V. L. Johnstone
4.0 out of 5 stars I have referred to this book several times in presentations ...
Reviewed in Canada on October 27, 2016
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4.0 out of 5 stars Recomendable para interesados en usabilidad
Reviewed in Spain on June 22, 2018
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