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The Managed Heart: Commercialization of Human Feeling Paperback – March 31, 2012

4.5 out of 5 stars 81 ratings

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Editorial Reviews

Review

"'The Managed Heart' is written so accessibly that it appeals to both the academic and the general reader. It is best when it delineates how and why we manage our emotions according to our gender or social class." ― New York Times

"[The] book is topically informative, critical of capitalism in a fresh way, and illuminating on the gender issue in emotions." ―
American Journal of Sociology

"This is a finely crafted study of the work and inner lives of airline flight attendants. . . . strongly recommend[ed] to everyone, not just to specialists on emotions." ―
Contemporary Sociology

"This is an important work. It is an interesting and provocative introduction to a crucial topi that deserves further research and thought." ―
Academy of Management Review

"Hochschild's work is significant for its illumination of new, disturbing, and everyday alienations of consciousness and feeling. Among other things, her line of inquiry suggests a new understanding of the social construction of gender and its relation to capitalism and power." ―
Signs

"On the whole, this is a superb book. Hochschild has tackled a heretofore largely ignored dimension of human social existence." ―
Social Forces

"
The Managed Heart 's impact was—and still is—profound. It has probably done more than any other single publication to ignite and shape the exponential growth of the sociology of emotions—especially emotion is organisations." ― Culture and Organization

"Hochschild [has] developed a language to identify how both feeling and time are transformed into commodities to be used in the service of capital." ―
Theory & Event

About the Author

Arlie Russell Hochschild is a Professor of Sociology at the University of California, Berkeley. She is the author of three New York Times Book Review Notable Books of the Year, including The Second Shift, The Managed Heart, and The Time Bind. She has received numerous awards and grants ranging from Fulbright and Guggenheim Fellowships to a three-year research grant from the National Institute of Public Health. Her articles have appeared in Harper’s, Mother Jones, and The New York Times Magazine, among others. She lives in San Francisco with her husband, the writer Adam Hochschild; they have two sons

Product details

  • Publisher ‏ : ‎ University of California Press; Third Edition, Updated with a New Preface (March 31, 2012)
  • Language ‏ : ‎ English
  • Paperback ‏ : ‎ 352 pages
  • ISBN-10 ‏ : ‎ 0520272943
  • ISBN-13 ‏ : ‎ 978-0520272941
  • Item Weight ‏ : ‎ 14.4 ounces
  • Dimensions ‏ : ‎ 5.5 x 0.9 x 8.25 inches
  • Customer Reviews:
    4.5 out of 5 stars 81 ratings

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Arlie Russell Hochschild’s Strangers in Their Own Land: Anger and Mourning on the American Right, now available in paperback from The New Press, addresses the increasingly bitter political divide in America. A finalist for the National Book Award, and New York Times Best Seller, the book is based on five years of immersion reporting among Tea Party loyalists -- now mostly supporters of Donald Trump. Hochschild tries to bridge an “empathy wall” between the two political sides, to explore the “deep story” underlying the right that remains unrecognized by the left. Mark Danner calls the book “a powerful, imaginative, necessary book, arriving not a moment too soon." Robert Reich writes” Anyone who wants to understand modern America should read this captivating book." In its review, Publisher’s Weekly notes: “After evaluating her conclusions and meeting her informants in these pages, it’s hard to disagree that empathy is the best solution to stymied political and social discourse.”

Her 2012 The Outsourced Self: Intimate Life in Market Times, explores the many ways in which the market enters our modern lives and was named one of the best books of the year by Publishers Weekly. Her other books include: So How’s the Family?, The Managed Heart, The Second Shift, The Time Bind, The Commercialization of Intimate Life, The Unexpected Community and the co-edited Global Woman: Nannies, Maids and Sex Workers in the New Economy. In reviewing The Second Shift (reissued in 2012 with a new afterword) Robert Kuttner noted Hochschild’s “subtlety of insights” and “graceful seamless narrative” and called it the “best discussion I have read of what must be the quintessential domestic bind of our time.” Newsweek’s Laura Shapiro described The Time Bind as “groundbreaking.” In awarding Hochschild the Jesse Bernard Award, the American Sociological Association citation observed her “creative genius for framing questions and lines of insight, often condensed into memorable, paradigm-shifting words and phrases.” A retired U.C. Berkeley professor of sociology, she lives with her husband, the writer Adam Hochschild in Berkeley, California.

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Thomas Mason
5.0 out of 5 stars Super Interesting Read
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5.0 out of 5 stars very interesting read
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4.0 out of 5 stars emotional labour - the beginning
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