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A Manager's Guide to Virtual Teams Hardcover – August 17, 2011
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“…an indispensable source of the best information for forming, managing, and continuing the effectiveness of virtual work teams.” --Blog Business World
“…excellent primer on creating a virtual team that is productive, effective, and cost efficient…ought to be required reading for company executives.” --Inland Empire Business Journal
"...a virtual roadmap for team managers who want to make nearly unlimited access to global talent gel in reality.” --IIE Industrial Engineer magazine
“…a must-read for anyone who works virtually or interacts with others who work virtually. And these days, that seems to be just about everyone.” --CIO Digest
With an increasing number employees working remotely, it is more difficult than ever to ensure that team members are working smoothly and productively together. A Manager’s Guide to Virtual Teams is a practical roadmap for bridging the logistical, cultural, and communication gaps that can prevent any virtual team from reaching its full potential. The book explores the four most critical elements to team success:
• Trust and Accountability. Ten tips for creating trust within and across virtual teams
• Communication. The particular challenges of the virtual world, especially in cross-cultural collaborations
• Conflict Management. Examples, case scenarios, and resolution strategies
• Deliverables. How virtual teams can get their work “out the door” faster and better
A Manager’s Guide to Virtual Teams features the author’s proprietary Trust Wheel model, which includes powerful tools to help teams develop and ensure trust without face-to-face interaction. Filled with self-study exercises, activities, and advice based on the author’s 20 years’ consulting experience, this book can help any organization realize the promise of professionals working closely together—even if they’ve never met.
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Top customer reviews
Treating team members as “customers” has provided me a different perspective in the preparation for my team interactions and helps me to listen more effectively, particularly on conference calls and team meetings. Doing so is helping me frame my discussions and non-verbal aspects (when meeting face-to-face) in a way that puts more emphasis and value on "them" and less on my process or me. The impact is less stress, higher collaboration and better solutions.
I have recommended Yael’s book on Virtual Teams to the other managers I deal with to help them manage more effectively with their “virtual” teams as well as be more deliberate with their local reports.
Operational Excellence Team Leader
and I would just lately been confronted with the idea that I should consider the option of creating a virtual team I MIGHT give 2 starts for this book.
But as I'm living this reality for over 5 years and would just like to improve the virtual team work this book brings for me absolutely nothing. After reading it half I just had to read the rest to see it the level rises even a little but no, it did not. It's not only that there are so much better books out there but it's that this is amazing poor manager book!