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Managing Conflict: Interpersonal Dialogue and Third-Party Roles (Prentice Hall Organizational Development Series) (2nd Edition) 2nd Edition

ISBN-13: 978-0201088595
ISBN-10: 0201088592
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From the Back Cover

This book presents a framework for diagnosing recurring conflicts and suggests several basic options for controlling or resolving them. Included are concepts and methods that are applicable to various types of conflict, both interpersonal and inter system. Three documented case histories of interpersonal conflict are provided as well as a presentation of an international workshop dialogue.

About the Author

Walton is the Jesse Isidore Straus Professor of business administration in the area of organizational behavior at the Harvard University Graduate School of Business Administration. He has a BS and MS degree, also a DBA.

Walton is the Jesse Isidore Straus Professor of business administration in the area of organizational behavior at the Harvard University Graduate School of Business Administration. He has a BS and MS degree, also a DBA.

Edgar H. Schein is the Society of Sloan Fellows Professor of Management Emeritus and a professor emeritus at the MIT Sloan School of Management. He has defined the field of organizational culture and has consulted with many organizations in the United States and overseas on organizational culture, organization development, process consultation, and career dynamics. He is the author of numerous bestselling books, including the recent bestseller Humble Inquiry.
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