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Managing the Millennials: Discover the Core Competencies for Managing Today's Workforce Hardcover – February 15, 2010
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Chip Espinoza
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Mick Ukleja
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Craig Rusch
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There is a newer edition of this item:
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Print length192 pages
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LanguageEnglish
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PublisherWiley
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Publication dateFebruary 15, 2010
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Dimensions6.3 x 0.75 x 9.3 inches
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ISBN-100470563931
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ISBN-13978-0470563939
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Editorial Reviews
From the Inside Flap
With professionals enjoying longer careers than ever before, offices encompass multiple generations of employees. However, the rise of "the Millennials," also known as "Generation Y," has brought a new set of challenges to managers. Millennials work differently, think differently, and have a different set of priorities. This can leave non-Millennial managers, at best, confused about how to manage and motivate their teams.
That's just the short-term challenge for businesses. The long-term challenge is to find a way to win and retain top talent from this generation of workers, who are more willing than any generation before them to leave a position if they find something more interesting or more lucrative. With 50 percent of business executives set to retire in the next five years, and thousands of others poised to do the same soon after, it's essential to build up a staff of dedicated, invested Millennials in the workforce of any company that's serious about its survival.
Managing the Millennials delves into the differences between the generations at work today in businesses around the country, and digs deep to explore what makes the Millennial generation so different from the ones that came before. It identifies nine crucial points of tension that result from clashing value systems among these generations, and then provides nine approaches to resolve clashes, build communication, nurture collaborative teams, and create long-lasting relationships across generations of colleagues.
With examples from managers and executives in every area of business, fascinating analysis of performance and behavioral patterns across generations, as well as tested techniques you can put into effect at your organization, Managing the Millennials gives you the knowledge and tactics you need to push your workforce to new levels of productivity.
From the Back Cover
"Managing the Millennials is a must-read for every leader who wants his or her organization to have a great future."
—Ken Blanchard, coauthor of The One Minute Manager and author of Leading at a Higher Level
"Managing the Millennials is a practical hands-on approach to understanding how generational tension gets created and what to do about it. I was fascinated by what I learned and excited about sharing it within our company."
—Robert McKnight, founder and CEO, Quiksilver, Inc.
"Managing the Millennials has taught us how to harvest the creativity and energy of a new generation and inspire those of us who lead them."
—Bruce Ratner, CEO, Forest City Ratner Companies, and principle owner, NBA New Jersey Nets
"Managing the Millennials is the first book to fuse the authors' cutting-edge concepts with a powerful and easy-to-use framework for putting their ideas into action. This is one book that I will wholeheartedly recommend to every business leader whose job includes managing people."
—Peter Economy, bestselling coauthor of Managing For Dummies and associate editor, Leader to Leader journal
"This book is timely and practical for those facing the challenge of managing across generations."
—Laura Curnutt Santana, PhD, Senior Enterprise Associate, Center for Creative Leadership
About the Author
Mick Ukleja, PhD, is the founder and President of LeadershipTraQ, a leadership consulting firm. He cofounded the Ukleja Center for Ethical Leadership at California State University, Long Beach, which promotes ethics across the curriculum. He is the coauthor of Who Are You? What Do You Want?: Four Questions That Will Change Your Life and The Ethics Challenge: Strengthening Your Integrity in a Greedy World. He has worked with entrepreneurs and corporate executives of both profit and non-profit organizations. He also serves as Chairman of the Board of Trustees for The Astronauts Memorial Foundation at the Kennedy Space Center, which oversees the Center for Space Education.
Craig D. Rusch, PhD, is Professor of Anthropology at Vanguard University in Costa Mesa, California. Craig holds a PhD in social networks from the University of California, Irvine. Dr. Rusch has been published in leading academic journals within his field including the American Anthropologist and the Proceedings of the National Academy of Sciences of the United States of America. He specializes in cognitive science and organizational culture and psychology.
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Product details
- Publisher : Wiley; 1st edition (February 15, 2010)
- Language : English
- Hardcover : 192 pages
- ISBN-10 : 0470563931
- ISBN-13 : 978-0470563939
- Item Weight : 13.2 ounces
- Dimensions : 6.3 x 0.75 x 9.3 inches
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Best Sellers Rank:
#211,184 in Books (See Top 100 in Books)
- #2,722 in Business Management (Books)
- Customer Reviews:
Customer reviews
Top reviews from the United States
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The primary things that I have observed are that Millennials seem to come with a vacuum (unless it regards technology), many also come with a lack of foundation from their particular upbringings. However, there are many that come with a pretty good foundation. Ultimately, I have found the most effective way to manage Millennials starts with recruiting and interviewing. I look for that foundation.
Once hired I have found that effective managing can't occur until the vacuum begins to be filled, and that can't occur until a relationship is built. This book helps develop strategies for building those relationships that in practice are quite effective.
There is not a lot of time to get to that point, because Millennials don't seem to ever slow down. This book is a quick read and helped me tremendously to adapt my Baby Boomer ways to their Millennial ways for a more effective work group.
He mentions it in the opening paragraphs, but it bears repeating -- the practices you take away from this books will make you a better manager of employees of all ages, not just millennials.
My favorite section of the book dealt with "suspending the bias of your own experience". Espinoza goes into more detail, but it's essentially the ability of managers to not reflect back on their managers treated them as newbies, but instead develop a new framework of their own that is more suited for this time, place, and cultural shift.
Everyone needs to pay attention; this issue is much more complex than the typical historical definitions of 'generation gap". As the authors described, the conflicts that can arise cause 'debilitating' tension and conflict.
A must read.


