Mark Goulston
Something went wrong. Please try your request again later.
Follow to get new release updates and improved recommendations
OK
About Mark Goulston
Dr. Goulston's book, "Just Listen" Discover the Secret to Getting Through to Absolutely Anyone, went on to become the top book on listening in the world because it shows readers the secret to getting through to absolutely anyone (a.k.a. hack into) by listening. His first book, Get Out of Your Own Way: Overcoming Self-Defeating Behavior, published in 1996 has been in the top five "Self Help Books" at Amazon for 5 years.
His new book, Talking to Crazy: How to Deal with the Irrational and Impossible People in Your Life has been described as "the Swiss Army Knife of self-improvement books!" by a NetGalley reviewer.
Dr. Mark Goulston has been described as a "people hacker."
Starting off as a clinical interventional psychiatrist and UCLA professor of psychiatry, he learned to "hack" into the minds of suicidal and potentially violent individuals to prevent acts of destruction to others or themselves. He next went on to train FBI and police hostage negotiators. He has since expanded his work to "Hacking Genius" and speaks and provides webinars internationally on: "Thinking Like Steve Jobs - How to Create 'Gotta Have It.'"
His company, The Goulston Group, is hired by Founders, CEO's and Boards of Directors to help them create a "gotta have it!" response to their services and products (which seamlessly translates into "gonna buy/hire it," a "gotta work there" response in outside talent they're recruiting, a "gonna get it done" response from employees and a "gotta invest there" response in investors.
Mark Goulston is a passionate social activist and is the White co-host on the weekly Black radio show, Zo What Morning Show, where he focuses on leveling the playing field and empowering the African American community. He has also launched a campaign to "Heal the World, One Conversation at a Time" at Patreon.
He contributes to the Harvard Business Review, Huffington Post, Fast Company, Business Insider and writes the "Closing Bell" for C-Suite Quarterly Magazine. Frequently called upon to share his expertise with the media, he has been quoted in the Wall Street Journal, Harvard Business Review, Fortune, Newsweek, Time, and Reuters; has offered commentary on NPR, CNN, and Fox News; and has appeared on the Oprah and Today shows. He lives in Los Angeles, California.
His new book, Talking to Crazy: How to Deal with the Irrational and Impossible People in Your Life has been described as "the Swiss Army Knife of self-improvement books!" by a NetGalley reviewer.
Dr. Mark Goulston has been described as a "people hacker."
Starting off as a clinical interventional psychiatrist and UCLA professor of psychiatry, he learned to "hack" into the minds of suicidal and potentially violent individuals to prevent acts of destruction to others or themselves. He next went on to train FBI and police hostage negotiators. He has since expanded his work to "Hacking Genius" and speaks and provides webinars internationally on: "Thinking Like Steve Jobs - How to Create 'Gotta Have It.'"
His company, The Goulston Group, is hired by Founders, CEO's and Boards of Directors to help them create a "gotta have it!" response to their services and products (which seamlessly translates into "gonna buy/hire it," a "gotta work there" response in outside talent they're recruiting, a "gonna get it done" response from employees and a "gotta invest there" response in investors.
Mark Goulston is a passionate social activist and is the White co-host on the weekly Black radio show, Zo What Morning Show, where he focuses on leveling the playing field and empowering the African American community. He has also launched a campaign to "Heal the World, One Conversation at a Time" at Patreon.
He contributes to the Harvard Business Review, Huffington Post, Fast Company, Business Insider and writes the "Closing Bell" for C-Suite Quarterly Magazine. Frequently called upon to share his expertise with the media, he has been quoted in the Wall Street Journal, Harvard Business Review, Fortune, Newsweek, Time, and Reuters; has offered commentary on NPR, CNN, and Fox News; and has appeared on the Oprah and Today shows. He lives in Los Angeles, California.
Customers Also Bought Items By
Are you an author?
Help us improve our Author Pages by updating your bibliography and submitting a new or current image and biography.
Author Updates
-
-
-
Blog postAfter watching the first Presidential Debate last night, I was wishing that we could find a way to hear what Lester Holt asked and what Hillary Clinton and Donald Trump answered free of any biases and prejudgments that others and I have already developed towards each of them.
-
Blog postWe're coming down the home stretch to the Presidential election and Hillary Clinton, one of the most qualified people to be President ever, may not win because of how she comes across. What a shame that would be. So I turned to my colleague, Deborah Shames, co-founder of Eloqui and a presentation specialist especially with regard to female executive presence to see what she had to say on this matter.
-
Blog postLike most transformational consultants and advisors, I believe that you can’t solve a problem that requires a paradigm shift from within its paradigm. However, you sometimes can solve it, if you think and reach outside your box.
-
-
Blog postTo quote Maya Angelou, "People will forget what you said, people will forget what you did, but people will never forget how you made them feel," especially when you offend, insult, degrade or humiliate them.
-
Blog postDonald, I am not one of your supporters, but there is something I am thankful to you for. It's something that all of America and especially Millennials should be thankful and even grateful to you for.
-
Blog postAs we approach the presidential election in November, we would all do well to pause and ask ourselves in what ways we might be imprinting, confirming our biases and minimizing anything that counters them.
-
-
Blog postSay what you will about Donald Trump being ridiculous or foolish, but stupid he is not and wily and canny he is.
-
Blog postAs I write this, I am neither anti-male nor pro-female and do not take an "either or" position with regard to the world or to life. "Either or" has caused every war the world has known.
-
-
Blog postIn an electorate that will not listen to reason and reacts to statements like "it takes time," "we need to be more patient," "we need to cooperate," "getting angry will only make matters worse" as excuses, the appeal of Trump makes sense... at least emotional sense.
-
Blog postDonald, you have nothing to fear -- except the truth, the whole truth and nothing but the truth.
-
Blog postLet's connect and organically granulate in and grow a future that serves us best and oust those above us who have been absolutely corrupted by power and have caused an absence and the abscess at the core of leadership in the world."
-
-
-
Blog postNo Preview Available
-
Blog postNo Preview Available
-
Blog postI saw you as the best choice of the three candidates, because you were much more aspirational than you were ambitious.
-
Blog postNo matter what he says or does, Trump's popularity among his supporters doesn't take a big hit, it merely takes a hiccup. How is it that he continues to trump anyone and everyone in his way?
-
Blog postTrump appears to have no regard for the collateral damage he does to people who have been the victims of his business schemes.
-
Blog postNo Preview Available
-
Blog postAlthough nobody likes to lose, he strikes me as a better loser than Clinton or Trump. I haven't seen him demonstrating the same petulance the other two candidates show when they lose. Winning and losing seem much more personal to the Clinton or Trump than to Sanders.
-
-
Blog postThis is the first in the "What Your ... Wants You to Know" series of Conversation Catalysts created to help stimulate you having positive and long overdue conversations.
-
-
Blog postOf course Hillary Clinton could use the "loose cannon" nickname, but a more psychologically accurate one would be "the great deflector" an intentionally snide polar opposite to Ronald Reagan being "the great communicator" (more about Reagan later).
-
-
-
Blog postBecause I'm guessing that his children either respected or feared him enough to not misbehave, I'm guessing that Trump cannot understand or relate to what follows that nearly every family knows all too well and especially how it relates to ISIS.
-
-
Blog postNo Preview Available
-
Blog postNo Preview Available
-
Blog postOne of my favorite books about leadership is, Judgment: How Winning Leaders Make Great Calls by Noel Tichy and Warren Bennis. Essentially their research showed that the better the leader, the better the outcome of their judgment calls regarding three key areas.
-
Blog postWhen I set out to interview Sue, my goal was to help her feel completely safe and talk freely without the anticipatory anxiety of when I would ask the inevitable, "How could you not see the warning signs?" or other questions that would put her on the spot.
-
Blog postI hope this applies to Kasich's presidential bid and I hope by the time the GOP selects a candidate that he is the last "grown up" standing.
-
Blog postI'm a baby boomer and went to UC Berkeley and was part of the Vietnam anti-war movement. It seems that our generation's protest over what our government was doing did have an impact.
-
Blog postLet's realize that Blake Griffin's punching of Clippers assistant equipment staff manager, Matias Testi, was egregious but not evil. Griffin is not an evil person, just someone with poor impulse and anger control.
-
Blog postIf I were Marissa Mayer, I'd say/write the following to anyone who is in any way curious about Yahoo and its future. It's what I refer to as "assertive humility."
-
Blog postHe's all about leading with anger rather than leading through fear (the fear that all his supporters feel under their anger). In fact, he has shown little to no compassion or true empathy for people in fear and his "caring pronouncements" ring hollow and are patently disingenuous.
-
Blog postLike many, I am eagerly awaiting to hear President Obama's final State of the Union address. Also like many in the business/organizational field, I think it is often helpful to start with the end in mind. To do that, I've imagined myself as two avatars and what each hopes to have heard by the end of his speech.
-
Blog post
-
-
Blog postWhat follows is a "lean-in" approach that President Obama might try. It may be just what he needs to effectively deal with all the critics around him. That is because it utilizes one thing that most people are defenseless against.
-
Blog postThe Pope has a way of offering hope to those who feel one-down by lifting them up, whereas the majority of political candidates offer fleeting excitement to the one-downers by inciting them.
-
Blog postRead my lips: It's not about your hopes to become President, it about being a president that succeeds in causing a weary and wary America to feel hopeful.
-
Blog postOne of Jobs' early realizations, and not unique to him, was that technology and computing was not going away and that it was just a matter of time before individuals in addition to larger companies would catch onto the excitement of it.
-
Blog postWell, given the economic volatility of the world, we are about to see how agile and adaptive Trump is in calming and dealing with people's fears, which flirts with panic as they rubberneck the stock market numbers worldwide.
Books By Mark Goulston
$9.99$999
Available for download now.
$16.38$1638
$24.95
Only 10 left in stock - order soon.
More Buying Choices
$2.79
(159 Used & New offers)
$0.00 Free with Audible trial
Available for immediate download.
$13.99$1399
Available for download now.
$12.00$1200
$15.00
In Stock.
More Buying Choices
$1.99
(224 Used & New offers)
$0.00 Free with Audible trial
Available for immediate download.
$9.99$999
Available for download now.
$15.98$1598
$24.95
In Stock.
More Buying Choices
$5.75
(112 Used & New offers)
$0.00 Free with Audible trial
Available for immediate download.
$12.99$1299
Available for download now.
$20.89$2089
$24.95
In Stock.
More Buying Choices
$7.96
(47 Used & New offers)
$0.00 Free with Audible trial
Available for immediate download.
Other Formats:
Audio CD
Post-Traumatic Stress Disorder For Dummies
Oct 26, 2007
$10.35$1035
Available for download now.
$18.57$1857
$21.99
In Stock.
More Buying Choices
$4.78
(116 Used & New offers)
The 6 Secrets of a Lasting Relationship
Jan 29, 2001
$14.99$1499
Available for download now.
$21.00$2100
$23.95
Only 1 left in stock - order soon.
More Buying Choices
$0.25
(58 Used & New offers)
$15.92$1592
Only 2 left in stock (more on the way).
More Buying Choices
$0.10
(74 Used & New offers)
Get Out of Your Own Way at Work... and Help Others Do the Same: Conquering Self-Defeating Behavior on the Job
Oct 06, 2005
$30.88$3088
Only 1 left in stock - order soon.
More Buying Choices
$3.50
(58 Used & New offers)
$21.99$2199
Only 1 left in stock - order soon.
More Buying Choices
$2.00
(32 Used & New offers)
More Information
Anything else? Provide feedback about this page
