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Mastering the Requirements Process: Getting Requirements Right (3rd Edition) 3rd Edition

4.9 out of 5 stars 28 customer reviews
ISBN-13: 978-0321815743
ISBN-10: 0321815742
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  • Mastering the Requirements Process: Getting Requirements Right (3rd Edition)
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Editorial Reviews

About the Author

Suzanne Robertson and James Robertson have, over many years, helped hundreds of companies improve their requirements techniques and move into the fast lane of system development. Their courses and seminars on requirements, analysis, and design are widely praised for their innovative approach. The Robertsons are principals of the Atlantic Systems Guild, a well-known consultancy specializing in the human dimensions of complex system building. They are also the coauthors of Requirements-Led Project Management (Addison-Wesley, 2005).

 

James Robertson and Suzanne Robertson have, over many years, helped hundreds of companies improve their requirements techniques and move into the fast lane of system development. Their courses and seminars on requirements, analysis, and design are widely praised for their innovative approach. The Robertsons are principals of the Atlantic Systems Guild, a well-known consultancy specializing in the human dimensions of complex system building. They are also the coauthors of Requirements-Led Project Management (Addison-Wesley, 2005).

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Product Details

  • Hardcover: 768 pages
  • Publisher: Addison-Wesley Professional; 3 edition (August 16, 2012)
  • Language: English
  • ISBN-10: 0321815742
  • ISBN-13: 978-0321815743
  • Product Dimensions: 7.7 x 1.3 x 9.5 inches
  • Shipping Weight: 2.5 pounds (View shipping rates and policies)
  • Average Customer Review: 4.9 out of 5 stars  See all reviews (28 customer reviews)
  • Amazon Best Sellers Rank: #158,279 in Books (See Top 100 in Books)

Customer Reviews

Top Customer Reviews

By T Anderson VINE VOICE on October 5, 2012
Format: Hardcover
Today we have a lot of different software development processes to choose from. We have Scrum, XP, the Unified Process, the Rational Unified Process, the Open Unified Process, the Enterprise Unified Process, Lean Processes, DSDM, TDD, Cleanroom, RAD, Spiral, and Waterfall. I am sure there are plenty more. Those are just the ones I can think of sitting here waiting on the train.

All the different processes out there have one thing in common, not getting requirements right is their Achilles' heel. Wrong requirements mean a lot of rework at best, and complete project failure in the worst scenarios.

The Volere Requirement Process described in this book can be used with any of the processes listed above. Every process needs to gather requirements.

After starting with some fundamental truths about requirements gathering and an introduction to the Volere Requirement Process the author digs into the detail of the process's activities and resulting artifacts. I have listed the chapters below. The titles give you an idea of the variety of topics covered.

1. Some Fundamental Truths
2. The Requirements Process
3. Scoping the Business Problem
4. Business Use Cases
5. Investigating the Work
6. Scenarios
7. Understanding the Real Problem
8. Starting the Solution
9. Strategies for Today's Business Analyst
10. Functional Requirements
11. Non-functional Requirements
12. Fit Criteria and Rationale
13. The Quality Gateway
14. Requirements and Iterative Development
15. Reusing Requirements
16. Communicating the Requirements
17. Requirements Completeness
A. Volere Requirements Specification Template
B. Stakeholder Management Templates
C.
Read more ›
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Format: Hardcover Verified Purchase
Are you in a hurry to implement a requirements-gathering process? Are you not keen on reading 500+ pages?

If you were going to read just *parts* of the Mastering the Requirements Process book, I recommend these parts, in this order:

- Chapter 1: 1-12
- Glossary: 511-516
- All end-of-chapter Summaries: 65, 85, 145, 222, 242-243, 277-278, 301, 321-322, 335, 351, 369, 391-392
- Volere template outline: 393-394
- Key elements IMO: 67, 82-84, 223-243, 240-241, 250-261, 329-333, 425-429, 449-457
- Time-permitting, all of Appendix A: 393-471
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Format: Hardcover
(And at 500 pages, so it should be!)

This book covers everything you wanted to know about requirements and a fair bit of stuff you didn't know--yet--that you needed. Whether you're building a large "documentation heavy" project or a lean agile one, you still need requirements. The template outlined in this book covers all aspects of requirements that you may need, but you don't need to fill them all out. If all you need are a few functional requirements and a few statements about look-and-feel, great! This book will tell you how best to establish what they are, identify people who have an interest in them, refine the requirements and state them clearly so you can test them. What's this weird little section down here on Security? Hmm. Maybe, we _do_ have security requirements....

Similarly, the "snow card" is a complete set of attributes you may need to consider for a single requirement. If you're used to writing "stories" on an index card, the snow card is a way to ensure you captured everything of interest. Do you always need all the attributes? I can't tell you. But I can tell it's worth asking if, for example, there are reasons why a stakeholder might be seriously unhappy if you don't supply that feature.

In short, if it's useful in requirements engineering, you'll find it here. Do you need to read every word? No. There are helpful pointers to other sections in the book. And you'll always find a few nuggets there. All-in-all, well worth the time.

-- stephen mellor

Full disclosure notice: I have worked on-and-off with the Robertsons over 25 years. We worked together recently on modifying requirements coursework for a system-engineering audience. And I was a reviewer on this third edition of the book. That's how come I know it's worth the candle.
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Format: Hardcover
After spending the last 20 years assembling project requirements I was amazed at how much I learned from this book that could have improved my project deliverables. Simple things such as requirements traceability to people and use cases, fit criteria for proper measurement and customer ratings to help determine what needs to be included or could be excluded from a project. Often times the business' sense of urgency drives the process and project forward without a solid foundation of requirements. This is a mistake and in most cases results in under-performing, late and over budgeted results. It is critical that the stakeholders be educated on the process and the value it provides when done properly. If you are new to the requirements process I would highly recommend this book.
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Format: Kindle Edition Verified Purchase
I was thrust into the position of business analyst, with the only saving grace being given a few months to ease into it. I read several books on requirements, but while they all offered great advice on actually constructing the requirement (I am thinking Karl Wiegers) , what they missed was how you you go about discovering the software requirements in a real live situation. This book does exactly that. It provides you with a theoretical approach (the business use case to product use case to functional requirement) that can drive a methodological approach that will steer you toward discovering the actual requirements. This is the greatest value, but the details of the snow card also provide a few clever little tricks to make sure the requirement you write is sound. If you find yourself in a pinch, don't look elsewhere or be cheap, simply start here.
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