Mayo Clinic Strategies To Reduce Burnout: 12 Actions to Create the Ideal Workplace (Mayo Clinic Scientific Press) 1st Edition

4.5 out of 5 stars 24 ratings
ISBN-13: 978-0190848965
ISBN-10: 0190848960
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Editorial Reviews

Review

"Drs. Swenson and Shanafelt provide the medical community with a practical how-to guide for improving professional fulfillment. Their book is chock full of compelling data, useful conceptual frameworks, and step-by-step guidance that will prove invaluable to organizations committed to improving the conditions where joy, purpose, and meaning in work are possible. Over the past two decades healthcare has evolved into a very transactional model; this book demonstrates that healthcare is also a relational enterprise. Imagine a future where patients receive care from a workforce empowered to meet the professional aspirations that attracted them to medicine in the first place. Such a future is possible!" ―Christine A. Sinsky, MD, FACP, VP of Professional Satisfaction, American Medical Association

"This book diagnoses and treats the next big challenge in health care around the world - the wellbeing of our workforce. We already know that healthcare is about best care, best health, and best value, but Steve and Tait have been teaching us for years that there is something underpinning everything - how we treat ourselves and our workforce. In this book they take that learning and share it with the world. It is essential reading for anyone who leads and anyone who cares about patients and families. I'm grateful personally for what they have taught me, and I am delighted others can now share in their practical wisdom." ―Professor Jason Leitch, CBE, National Clinical Director of Healthcare Quality and Strategy, Scotland

"Among the complex dimensions of human resilience, hope is paramount. Swensen and Shanafelt remind us that hope, manifest as 'positivity' for our patients, and our own well-being are inextricably linked. In providing a coherent blueprint for the work environment that promotes esprit de corps, this work reminds us that healthcare, in its mission to serve humanity, would do well to refocus on organizational culture as an overarching imperative." ―Jeffrey Balser, President and CEO, Vanderbilt University Medical Center, Dean, Vanderbilt University School of Medicine, and Co-chair, Blue Ridge Group 2018 Report on Clinician Burnout

"This book is required reading for every leader in health care today. The challenges we face - building multigenerational and multicultural teams, engaging patients and families in co-producing care and health, keeping up with the rapidly changing science and technology in health care today - can be overwhelming. The practical framework and roadmap here are proven ways for leaders to keep our promises to our patients and our care teams. Our patients and our teams deserve leaders who live every bit of this book's ideas." ―Maureen Bisognano, President Emerita and Senior Fellow, Institute for Healthcare Improvement, Boston, MA

About the Author


Stephen J. Swensen, MD, is the Former Director of Leadership and Organization Development at Mayo Clinic, a Senior Fellow at the Institute for Healthcare Improvement, and a Professor Emeritus at Mayo Clinic College of Medicine and Science.

Tait Shanafelt, MD, is the Chief Wellness Officer, Jeanie and Stewart Ritchie Professor of Medicine, and Associate Dean at Stanford School of Medicine.

Product details

  • Publisher ‏ : ‎ Oxford University Press; 1st edition (February 28, 2020)
  • Language ‏ : ‎ English
  • Paperback ‏ : ‎ 328 pages
  • ISBN-10 ‏ : ‎ 0190848960
  • ISBN-13 ‏ : ‎ 978-0190848965
  • Item Weight ‏ : ‎ 1.19 pounds
  • Dimensions ‏ : ‎ 9.2 x 0.8 x 6.1 inches
  • Customer Reviews:
    4.5 out of 5 stars 24 ratings

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Dr. Tait Shanafelt is the chief wellness officer, associate dean, and Jeanie and Stewart Richie Professor of Medicine at Stanford University. He is an international thought leader and researcher in the field of physician and healthcare professional well-being and its implications for quality of care. His pioneering studies in this area over the last 20 years ago are credited with helping launch the entire field of organizational efforts to promote physician well-being.

Tait has helped hundreds of organizations and their leaders work to reduce burnout and promote professional fulfillment for physicians. Dr. Shanafelt has published over 350 scientific manuscripts and his studies on healthcare professional well-being have been cited in CNN, USA Today, U.S. News, and the New York Times. In 2018, he was named by TIME Magazine as one of the 50 most influential people in healthcare.

Customer reviews

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Amazing Monkey
5.0 out of 5 stars Probably the Definitive on Burnout
Reviewed in Canada on February 26, 2021
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