Top critical review
8 people found this helpful
The pop up warning boxes are the worst!
on January 19, 2009
I am so sorry I bought this piece of junk security software. I used to use Norton; however, because Norton did not have a price for single computer users and I did not want to pay for a 3-computer price when I only have one computer, I decided to purchase McAfee this year. Just don't do it.
The first night I download the software I got the message that there was incompatible software, but it didn't say what software that was. It sent me a link to their virtual technician, which checked my computer and gave it the all clear. Three times it did the same. So, I went to their on-line chat assistance. You can't call them unless you pay an extra fee to do so. Although it said it would take 9 minutes, someone came on in less then 5. I allowed them access to my computer and they were able to determine there were still a couple pieces of software connected with Norton on my computer. Apparently, Norton downloads several pieces of software and I only deleted the two I found and left two on my computer. McAfee also sent me a link to Norton to completely deinstall all their programs. That chat went ok.
One day after having McAfee on my computer I started receiving Security Warning pop-up boxes and every single website I visited. To make matters worse I had to press the yes button six (6) times to get rid of the box. So, back I went to chat. Again, I was told it would take 9 minutes for someone to come on. This time it took 45 minutes. It was apparent that "Boney" the tech could not really read English. Boney was unable to determine what I wanted when all I wanted to know as whow to turn off or disable the Security Warning pop-up boxes. The lag time between my posts and Boney's were so long I'm sure Boney was looking for key words or phrases in order to answer me. Eventually, Boney sent me a link to "preinstall McAfee" then told me to reinstall the software. When I refused Boney said all I needed to do was to reboot and the pop-ups would go away. I asked if Boney even read my posts and how it was possible that the pop-ups would go away when I had not done anything to disable them. Boney assured me it was taken care of. So, I rebooted. Well, of course, as I suspected, I am still getting the stupid Security Warning pop-up boxes. I even get them on the McAfee website!
If anyone knows how to disable them - please leave me a comment and let me know. I went to the McAfee website and there is so much stuff in there - nothing says anything about those stupid pop-up boxes. I also opened up the Mcafee icon and tried to determine what to click or unclick to get rid of those warnings, but nothing works.
Oh, if you're planning on purchasing this internet security software - I would advise against it. Although Norton is way overpriced, at least for the two years I had it I did not have a single problem with it.
If anyone knows of a reasonable priced internet security software that works and does not give headaches, please let me know.