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Measuring Program Outcomes: A Practical Approach Spiral-bound – 1996
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The manual promotes the use of logic models to clarify and communicate outcomes. Features: -Drawing on the experiences of many types of programs, it leads health, human service, and youth- and family-serving agencies through a step-by-step process for: -Specifying program outcomes -Developing measurable indicators -Identifying data sources and data collection methods -Analyzing and reporting findings -Using outcome information to increase service effectiveness and communicate program value. Includes worksheets, examples, and a bibliography on measurement issues and performance indicators. (United Way)