Top critical review
12 people found this helpful
Very Disappointed! Does NOT support 4k UHD 60Hz 4:4:4!
on January 3, 2018
This is a tough review to write. I've been using Mediabridge products for nearly 10years. Up until now, I considered them THE budget reference in HDMI cables, and have recommended them as same. In addition, I have their Ethernet (CAT 6) cables with the soft-touch connectors, which are cheaply-priced, but NOT cheaply-made and are generally excellent. I have never had an issue with their cables until I upgraded my video system to 4k UHD 60hz. With my former HD reference Pioneer Blu-ray and Kuro PDP @ 1028p 24 max res, the audio and vid quality were outstanding, as was reliability. Fast-forward to late-2017 and I upgraded to an oppo UDP-203 4k BDP and LG 55OLEDC7 4k UHD monitor and these Mediabridge HDMI cables. I immediately started experiencing intermittent video and loss of signal. oppo CS had me reduce the settings on the native output (i.e., Resolution, Color Space and Color Depth were curtailed back to 4k UHD 24Hz @ 4:2:2) of the oppo 4k UHD BDP considerably, which temporarily cured the problem, but will not allow the full Res the system is capable of when presented with 4k 60Hz compatible media or streams. oppo CS additionally stated that I must also use HDMI Premium Certified HDMI 2.x cables, like the 6' cable the unit ships with. Unfortunately, my wall-mounted display is >10Lf from my UHD BDP, so I cannot use the std 6' (2m) cable. Apparently, both the oppo and the LG OLED are native 4k 60hz 4:4:4, and the 15' Mediabridge HDMI 2.x will not pass that bandwidth at that length (15') with 28AWG Cu conductor construction. When I contacted Mediabridge CS they stated that their cables ARE latest standard Premium Certified HDMI 2.0b (HDMI 2.1 is the latest std.- not yet implemented) and they inquired as to what equipment I had. When they realized that it wasn't the equipment, they replied (and I quote verbatim) "TV's and Players have surpassed our older cable's design and we are working to improve it but our warrantee does not cover updates to the design of the cables due to technological advancement. The warrantee only covers defects due to workmanship"! I was gobsmacked by this response! I tried to return the cables on my Amazon app, but returns on this item was not allowed! I then called Amazon CS, who apologized and promptly refunded my purchase price for the defective cables. Out of desperation, I went on the trusty AVS Forum website for help. The Forum is comprised of respected Industry pro's, manufacturers, serious HT audio/videophiles and regular Joe's like me. The forum moderator responded with several helpful links, including Forum recommendations, OEM websites and a recent Sound & Vision Magazine review/test of HDMI cables (Nov 11, 2016, "UHD Blu-ray vs. HDMI - Pt. 2: Which cables can actually pass HDMI 2.0?"). I thankfully discovered that another budget OEM has reference-quality Premium Certified HDMI 2.x cables that, in lengths of 20' or less will reliably pass 4k 60Hz 4:4:4 18Gbps. In addition, their cables were priced LESS than Mediabridge's in comparable lengths. The answer to the question is Monoprice! Amazon sells them, but you may find a better deal (with S&H) elsewhere (OEM site direct, etc.). FYI, you'll want the Certified Premium High Speed HDMI cable, HDR.model 1543x (model 15430 is 15LF). No such problems with the proper Monoprice cables...they simply deliver as advertised!