- Paperback: 368 pages
- Publisher: New Harbinger Publications; 3 edition (March 3, 2009)
- Language: English
- ISBN-10: 1572245921
- ISBN-13: 978-1572245921
- Product Dimensions: 6 x 0.9 x 8.9 inches
- Shipping Weight: 13.6 ounces (View shipping rates and policies)
- Average Customer Review: 4.4 out of 5 stars See all reviews (71 customer reviews)
- Amazon Best Sellers Rank: #29,191 in Books (See Top 100 in Books)
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Messages: The Communication Skills Book 3rd Edition
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From the Publisher
The classic, best-selling communication skills book, Messages, helps readers build their communication skills in all areas of life. This guide helps readers become adept in active listening, reading body language, identifying communication styles, conflict resolution, public speaking, and more.
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Top Customer Reviews
This book is organized very well, under sections listed "Basic Skills", "Conflict Skills", "Social Skills", "Family Skills", and "Public Skills". So, it gets very easy to refer to the particular type of communication reference you are interested in. I love the way the book puts forward the theory without attaching any favoritism to which technique to use at what time. For example- I used to live in denial when it comes to "listening". I always thought I`m a good listener. But, after reading the 1st chapter- I realized I use at least 5 blocks to listening - without being caught in defense arguments with myself about it. The book really communicates with you! Its easy to read & is filled with research. It lists very good examples of contaminated communication & suggestions on what could have improved it. They have a chapter on body language as well that's well written.
I haven't read the entire book- I may have covered about 70% of the reading. Most often, I use it as a reference to come back to. If you have been looking for reviews on this book, I suggest that you stop looking! Get it- you cannot go wrong. After all, communication is what you do almost all of the active time even though you don't realize it.
I read the first or second edition 5 years ago and still pick up a copy from time to time to give it away as gifts. If you follow the exercises and are wiling to challenge yourself to what seems like really easy to grasp ideas, then you're in for a treat. My favorite section was short, but provided me with enough information to understand body language like I've never done before. In fact, I even used this book to create my own exercises for influencing co-workers...and even to pick up women!
When I lent my old dog-eared copy to a friend he was apparently so enthusiastic about it that he ordered the latest, updated copy. I, in turn saw all the new stuff and ordered my own updated copy.
It does not disappoint. On the contrary, it is even better than before. No wonder, because the authors, like me, have aged and with age comes wisdom and insight( if all goes well). That is actually one of the good things about aging ;-)
I have revisited the chapters on Listening, Self Disclosure, Fair Fighting and Negotiating. I find the approaches and examples described still very helpful in my day-to-day life. I realize I am far from perfect in my own communications with others. I highly recommend this book for all who want to communicate consciously and effectively with colleagues, clients, family, friends and lovers.
Messages: The Communication Skills Book