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Metrics for IT Service Management

3.9 out of 5 stars 7 customer reviews
ISBN-13: 978-9077212691
ISBN-10: 9077212698
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Book Condition: In good condition. No rips or tears. May contain marks or highlighting. Moderate cover wear.
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Product details

  • Paperback: 202 pages
  • Publisher: Van Haren Publishing (January 31, 2006)
  • Language: English
  • ISBN-10: 9077212698
  • ISBN-13: 978-9077212691
  • Product Dimensions: 6.7 x 0.5 x 9.4 inches
  • Shipping Weight: 15.2 ounces (View shipping rates and policies)
  • Average Customer Review: 3.9 out of 5 stars 7 customer reviews
  • Amazon Best Sellers Rank: #1,185,529 in Books (See Top 100 in Books)
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