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Metrics for IT Service Management

3.9 out of 5 stars 7 customer reviews
ISBN-13: 978-9077212691
ISBN-10: 9077212698
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Condition: Used - Very Good
Used - Very Good
Book Condition: A well-cared-for item that has seen limited use but remains in great condition. The item is complete, unmarked, and undamaged, but may show some limited signs of wear. Item works perfectly. Pages are intact and not marred by notes or highlighting. The spine is undamaged.
Condition: Used: Very Good
Comment: A well-cared-for item that has seen limited use but remains in great condition. The item is complete, unmarked, and undamaged, but may show some limited signs of wear. Item works perfectly. Pages are intact and not marred by notes or highlighting. The spine is undamaged.
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Product details

  • Paperback: 202 pages
  • Publisher: Van Haren Publishing (January 31, 2006)
  • Language: English
  • ISBN-10: 9077212698
  • ISBN-13: 978-9077212691
  • Product Dimensions: 6.7 x 0.5 x 9.4 inches
  • Shipping Weight: 15.2 ounces (View shipping rates and policies)
  • Average Customer Review: 3.9 out of 5 stars 7 customer reviews
  • Amazon Best Sellers Rank: #1,234,712 in Books (See Top 100 in Books)
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October 6, 2010
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