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Microsoft Dynamics CRM 2011: Dashboards Cookbook Paperback – January 18, 2012

3.0 out of 5 stars 3 customer reviews

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Editorial Reviews

About the Author

Mark AuCoin

Having been in the industry since 1992, Mark AuCoin has been involved in many different software projects. Starting out in application development, he learned about business needs while building robust client/server and ERP systems using Microsoft and Java development tools. Migrating to the internet, he was able to leverage his years of database and reporting skills to create business class web-enabled applications. Then a funny thing happened - Microsoft CRM. Mark was impressed with the ability to focus more on the business needs and "what" needs to get done instead of worrying so much about "how" it was going to get done. Since diving into Dynamics CRM in 2006, Mark took his own Dynamics CRM mobile solution to market, attained Microsoft Virtual Technical Specialist status for CRM and is a CRM Solution Specialist for Navantis Inc, which won the 2010 CRM Solution Partner of the Year award from Microsoft Canada.

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Product Details

  • Paperback: 266 pages
  • Publisher: Packt Publishing (January 18, 2012)
  • Language: English
  • ISBN-10: 1849684405
  • ISBN-13: 978-1849684408
  • Product Dimensions: 7.5 x 0.6 x 9.2 inches
  • Shipping Weight: 1.2 pounds (View shipping rates and policies)
  • Average Customer Review: 3.0 out of 5 stars  See all reviews (3 customer reviews)
  • Amazon Best Sellers Rank: #1,681,396 in Books (See Top 100 in Books)

Customer Reviews

Top Customer Reviews

Format: Paperback
I have been working with Microsoft CRM from the 1.2 version. One of the best features that the 2011 version gives to end users and Customizers are the possibility to users to create their own Dashboard and charts in a "Point and Click" way.
This new feature is very important to work with the data and to know and compare how is going your company.
This Book is focused in this new features, explaining in a "recipe" way, i mean in a very easy and usefull way.
I think the first part of this book is focused to end user (or light users) and the second part it focused in power users (and also customizers) to give them tools to take advantage of the new features in CRM 2011.
When i was reading this book i find some new ideas about how to work with dashboards and charts in the right way to achieve my goals in CRM implementations.
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Format: Paperback Verified Purchase
It's not effective, nothing new to learn. if you navegate into the dashboard in Microsoft CRM 2011 before to read this "book" you will notice that this book it's a trash. Do not waste your money
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Format: Paperback Verified Purchase
Good for a beginner I guess, Google is just as, if not more helpful. Useless if you're technical, and looking for coding examples, and functional limitations of using XML with charts.
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