Microsoft Office Home and Business 2016 | 1 user, PC Download
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- For 1 PC (Windows 7 or later, home use)
- Fully installed Office 2016 versions of Word, Excel, PowerPoint Outlook and OneNote
- NOTE: This version does not include Publisher or Access
- NOTE: Currently, this item is available only to customers located in the United States
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Office Home and Business 2016
Office Home and Business 2016 is made to help you achieve more with time-saving features, a new modern look, built-in collaboration tools, and the power of Outlook for email, calendars, and contacts. Plus, you can save your documents in the cloud on OneDrive and access them from anywhere.
- Full, installed Office 2016 versions of Outlook, Word, Excel, PowerPoint, and OneNote
- For 1 PC (Windows 7 or later, business or home use)
- Easily save your documents online with free OneDrive online storage, available for all OneDrive users
|Office 365 Home||Office 365 Personal||Office 2016 Home & Student||Office 2016 Home & Business|
|Users||Up to 5 Users||1 User||1 User||1 User|
|Device||5 PCs/Macs, 5 Tablets||1 PC/Mac, 1 Tablet||1 PC only or 1 Mac only||1 PC only or 1 Mac only|
|One Drive||60 minutes per month/user||1 TB storage/user|
|Skype||60 minutes per month/user||60 minutes per month/user|
Microsoft Office 2016 helps you to do your best work - anywhere, anytime and with anyone. New, modern versions of the classic desktop applications, Word, Excel, PowerPoint, Outlook, and OneNote, are built for maximum productivity. You'll quickly produce professional documents with rich authoring features, design controls for pixel-perfect layouts and intuitive tools to help you make the most of your data. You'll have access to your docs in the cloud whenever you need them. With your documents stored online, it's easy to get your team on the same page. Share, present and work together on projects with built in team collaboration tools across the suite.
Platform: PC Download | Edition: Home & Business
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They decided to proceed with the Office 2016 install so we took the laptop back to our office and proceeded with the long process of creating new a MS Account, downloading the large installation file, and installing Office 2016. The product self-activated in the process and everything seemed to be working fine. We took the laptop back to the customer site and proceeded to setup the end users e-mail account. After we configured the new user account it prompted us to reactivate the Office software. We tried to login under the Microsoft account, but it prompted us with a security alert that our account has been suspended for excessive junk mail. They wanted a cell phone number in order to re-activate the account, but the business customer being rural did not have one. (They are not close to a tower).
I called Microsoft and was shuffled around from person to person. Their Office Activation department showed the license key was in good status and unregistered. We tried creating another account and registering to that, but received an error that the license had already been activated. I asked if we could we just delete the new Microsoft account and create a new one. They told me they could not handle that request and sent me to their Tech Support department. Their Tech Department showed the license was registered to the suspended account, but they were unable to assist with suspended accounts. They sent me to their accounts and billing department. We were able to reset the account password just fine, but even with the new password it still required a cell phone number. Microsoft then asked if I could enter my cell phone number. I did not want to be response able for someone Else's security. What would happen to the account if my cell phone number changed? What would happen if the customer was into kiddy porn? I understandably did not want my cell phone associated with someone Else's account and declined. I asked if we could just use their cell phone number (MS Support's Cell) which of course they would have no part of. After several rounds the account and billing department finally decided that I would need to submit an on-line ticket to resolve this. They had me go to a website to open a support ticket which required you to login. The only problem is that you can't login when your account is suspended. They had me create a dummy/alternative account. I created the account and submitted a support ticket. The support form asked for the account we were having problems with. Instead of responding back to the alternative e-mail address used to create the ticket, they responded back to the account that was suspended. It said "There has been new activity on ticket XYZ... Please login to review the status update" Again... when your account is suspended how do you login to see your response. I asked for a refund, but they said since it was purchased from an on-line retailer I would have to go back to the retailer. I called the retailer and they said since the product had been activated they could not offer me a refund.
Finally after several rounds Microsoft said that they would look into things and get back to me. This is basically code for "My flow chart" has ended and this is my polite way of getting you off of the phone. I was told by 5 Microsoft support staff that they would look into things and return my call, but not a single one did. When they did not call me back I of course would just start the process over. Every day for several weeks. I understand passwords are constantly being hacked and becoming less useful all the time. I am sure Microsoft would eventually like to have a single account handle "pay as you go" and other high security features and tying accounts to cell phones would be desirable. The only problem is when when 1/3 of Americans don't have smart phones (national statistics) this creates a problem for 1/3 of the people. When Microsoft forces you to link a strangers cell phone to your account for security are you really more secure? Also, they should have listed a cell phone as one of the system requirements for Office 2016. They do state it requires a MS account, but clearly we were able to create the account without a cell phone number. We should have never been allowed to activate the product in the first place if a cell phone is required for activation. They should have verified this when the account was created, not after the account was created, we download the software, installed, activated, and migrated all the data over to the new laptop. After everything is all setup... then require a cell phone number that the customer did not have in order to use a simple word processor.
I downloaded the free LibreOffice product and it has been working just fine for them. They would have rather had the paid version of Microsoft Office, but Microsoft refused to even consider using an another option to unlock the account. Microsoft would not refund their money so they are just out the cost, even though Microsoft shows that the product was never used.
Unfortunately, installing the program is not just a simple download. Microsoft now DEMANDS that whoever installs this program must have an "account" with them, which includes an email address BEFORE the programs can be installed. As the product page indicates, this package does not include a disk, just a product key. These programs must, therefore, be downloaded in their entirety from Microsoft's Website which requires a high-speed Internet connection. Each version of Microsoft Office becomes slightly more intrusive; demanding ever more personal information before allowing their software to be installed. This version is no exception.
For just $176.60, when I bought it, five elements of Microsoft Office are included; Word, Excel, PowerPoint, OneNote and Outlook. Publisher and Access which comes in Microsoft's Office Professional $400 version are not part of this package. Unless computer users are producing brochures and creating/managing sophisticated databases the other programs will probably not be needed. I found that downloading and installing this package was a bit of a hassle. Except for Outlook, it does work okay once installed and will open any documents created by previous versions of Microsoft Office programs.
My problem with Outlook arose when trying to import contacts from an older Windows XP version of Outlook. Instead of importing the contacts into the active contact folder, it imports them into a separate folder where they're not accessible when sending message. My friend and I are still trying to figure a work-around for the contact import glitch. Aside from the contact import problem, anyone who has used earlier versions of Microsoft Office should be able to adapt to these programs quickly.
Someone at Microsoft should try to buy their software, and witness the cumbersome process. Just amazing!
EDIT: Solution was to upgrade the OS from Win7 to Win10. Compatibility problems exist with Windows 7.
EDIT2: Actually Outlook continued to crash under Win10. I ended up using a previous Outlook version. You can't uninstall just one program in this suite, so it's all or nothing. I would suggest buying the cheaper Office 2016 version that does not contain Outlook.
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