Microsoft Office Home and Business 2016 | 1 user, PC Download
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- For 1 PC (Windows 7 or later, home use)
- Fully installed Office 2016 versions of Word, Excel, PowerPoint Outlook and OneNote
- NOTE: This version does not include Publisher or Access
- NOTE: Currently, this item is available only to customers located in the United States
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Office Home and Business 2016
Office Home and Business 2016 is made to help you achieve more with time-saving features, a new modern look, built-in collaboration tools, and the power of Outlook for email, calendars, and contacts. Plus, you can save your documents in the cloud on OneDrive and access them from anywhere.
- Full, installed Office 2016 versions of Outlook, Word, Excel, PowerPoint, and OneNote
- For 1 PC (Windows 7 or later, business or home use)
- Easily save your documents online with free OneDrive online storage, available for all OneDrive users
|Office 365 Home||Office 365 Personal||Office 2016 Home & Student||Office 2016 Home & Business|
|Users||Up to 5 Users||1 User||1 User||1 User|
|Device||5 PCs/Macs, 5 Tablets||1 PC/Mac, 1 Tablet||1 PC only or 1 Mac only||1 PC only or 1 Mac only|
|One Drive||60 minutes per month/user||1 TB storage/user|
|Skype||60 minutes per month/user||60 minutes per month/user|
Microsoft Office 2016 helps you to do your best work - anywhere, anytime and with anyone. New, modern versions of the classic desktop applications, Word, Excel, PowerPoint, Outlook, and OneNote, are built for maximum productivity. You'll quickly produce professional documents with rich authoring features, design controls for pixel-perfect layouts and intuitive tools to help you make the most of your data. You'll have access to your docs in the cloud whenever you need them. With your documents stored online, it's easy to get your team on the same page. Share, present and work together on projects with built in team collaboration tools across the suite.
Platform: PC Download | Edition: Home & Business
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They decided to proceed with the Office 2016 install so we took the laptop back to our office and proceeded with the long process of creating new a MS Account, downloading the large installation file, and installing Office 2016. The product self-activated in the process and everything seemed to be working fine. We took the laptop back to the customer site and proceeded to setup the end users e-mail account. After we configured the new user account it prompted us to reactivate the Office software. We tried to login under the Microsoft account, but it prompted us with a security alert that our account has been suspended for excessive junk mail. They wanted a cell phone number in order to re-activate the account, but the business customer being rural did not have one. (They are not close to a tower).
I called Microsoft and was shuffled around from person to person. Their Office Activation department showed the license key was in good status and unregistered. We tried creating another account and registering to that, but received an error that the license had already been activated. I asked if we could we just delete the new Microsoft account and create a new one. They told me they could not handle that request and sent me to their Tech Support department. Their Tech Department showed the license was registered to the suspended account, but they were unable to assist with suspended accounts. They sent me to their accounts and billing department. We were able to reset the account password just fine, but even with the new password it still required a cell phone number. Microsoft then asked if I could enter my cell phone number. I did not want to be response able for someone Else's security. What would happen to the account if my cell phone number changed? What would happen if the customer was into kiddy porn? I understandably did not want my cell phone associated with someone Else's account and declined. I asked if we could just use their cell phone number (MS Support's Cell) which of course they would have no part of. After several rounds the account and billing department finally decided that I would need to submit an on-line ticket to resolve this. They had me go to a website to open a support ticket which required you to login. The only problem is that you can't login when your account is suspended. They had me create a dummy/alternative account. I created the account and submitted a support ticket. The support form asked for the account we were having problems with. Instead of responding back to the alternative e-mail address used to create the ticket, they responded back to the account that was suspended. It said "There has been new activity on ticket XYZ... Please login to review the status update" Again... when your account is suspended how do you login to see your response. I asked for a refund, but they said since it was purchased from an on-line retailer I would have to go back to the retailer. I called the retailer and they said since the product had been activated they could not offer me a refund.
Finally after several rounds Microsoft said that they would look into things and get back to me. This is basically code for "My flow chart" has ended and this is my polite way of getting you off of the phone. I was told by 5 Microsoft support staff that they would look into things and return my call, but not a single one did. When they did not call me back I of course would just start the process over. Every day for several weeks. I understand passwords are constantly being hacked and becoming less useful all the time. I am sure Microsoft would eventually like to have a single account handle "pay as you go" and other high security features and tying accounts to cell phones would be desirable. The only problem is when when 1/3 of Americans don't have smart phones (national statistics) this creates a problem for 1/3 of the people. When Microsoft forces you to link a strangers cell phone to your account for security are you really more secure? Also, they should have listed a cell phone as one of the system requirements for Office 2016. They do state it requires a MS account, but clearly we were able to create the account without a cell phone number. We should have never been allowed to activate the product in the first place if a cell phone is required for activation. They should have verified this when the account was created, not after the account was created, we download the software, installed, activated, and migrated all the data over to the new laptop. After everything is all setup... then require a cell phone number that the customer did not have in order to use a simple word processor.
I downloaded the free LibreOffice product and it has been working just fine for them. They would have rather had the paid version of Microsoft Office, but Microsoft refused to even consider using an another option to unlock the account. Microsoft would not refund their money so they are just out the cost, even though Microsoft shows that the product was never used.
Someone at Microsoft should try to buy their software, and witness the cumbersome process. Just amazing!
EDIT: Solution was to upgrade the OS from Win7 to Win10. Compatibility problems exist with Windows 7.
EDIT2: Actually Outlook continued to crash under Win10. I ended up using a previous Outlook version. You can't uninstall just one program in this suite, so it's all or nothing. I would suggest buying the cheaper Office 2016 version that does not contain Outlook.
Download instructions on Amazon were accurate, and I had Office installed on my new desktop in about 20-30 minutes. Download was a little slow (hence the time it took), but with a little patience worked out fine.
Several things which I read about in reviews turned out to be misleading.
1. "You can no longer get a copy of Office on a disk". Only partially true. Once you log in and typed in your key card number, you can either start installation of the 32-bit office, or click on "advanced installation options" [not sure about the exact name] link to either download 64-bit office, or download an 32/64 bit offline installer. This is an almost 4 GB image file which contains both 32 and 64 bit office versions and can be burned on a DVD. You are not limited to just one option or just a single download. I did all of it - installed 64 bit office, changed my mind, uninstalled it, installed 32 bit office, and also downloaded the offline installer "just in case".
2. "You cannot get a 64 bit Office". Not true. 32 bit office is a default option. 64 bit office is an option available under advanced installation options. As Microsoft points out, you most likely do not want a 64 bit option unless you have facts-driven reasons to think otherwise. Microsoft has been trying to bring a 64 bit version to the market since Office 2007 and all such attempts were between unsuccessful. This was not only because 64 bit versions were less stable (this most likely has been resolved by now), but also because all third party add-ons had to be re-written to 64 bit, and this did not happen. Compatibility with existing 32-bit add-ons which have no 64 bit versions remains a problem of 64 bit Office. 64-bit version, for all practical reasons, is not any faster or better than 32 bit version. 64-bit Windows can run 32 bit applications just fine. It's only practical difference is the ability to work with HUGE files without running out of memory. It is highly unlikely that one would have to work with files which size requires 64 bit (greater than impossible to imagine several gigabytes). The good news is: you can install 64 bit version if you wish, and if you change your mind, you can remove it, log to your Microsoft account and run installation of the 32 bit version instead. Or the other way around.
I've been using Office 2007 for 10 years. It still does everything I need. There was really no reason to upgrade to Office 2016, other than getting a new license for a newly purchased computer. All features that I need existed since office 2000, if not earlier. I am sure I will use Office 2016 for the next 10 years without the need to upgrade. Microsoft has been gradually moving to subscription model (Office 365). I cannot exclude that Office 2016 may be the last perpetual version available. Good enough for me. Cannot care less about possible "new features" available with subscription version.