Top critical review
10 people found this helpful
Stolen or counterfeit or simply "well used" ?
on October 30, 2014
The Product Key card I received looked OK and unused. But my attempt to download it was rejected due to it being "already used". I called MS tech support who verified this code was "used" and had been activated 15 times since April 2011. They graciously overrode the edit and allowed my download. Later, after installing it, I called them back and they allowed me to activate it. But they warned me that it would be hard/impossible to get the two (future) additional activations I would normally be eligible for if my code had been legit. Future MS Tech Support will likely cost me $ also. Amazon gave me a 30% refund for the added hours I spend chasing this all down, but they appear content to leave me with this counterfeit or stolen product.