Top critical review
9 people found this helpful
they sold MY Product Key to more Customers????
on April 3, 2016
I bought this Office 2010 NEW on 3.27.2014 (sold by Tax Software Store, Inc) with an Installation for 3 PC's, which I installed on my three computers. My desktop crashed so I reinstalled it on my new desktop, without any issues. That's a total of FOUR activated installations by me.
Now my Laptop has crashed and I am trying to reinstall it on my new Laptop, but I keep getting errors that "this Product Key is already associated with another user on this site"??? Upon calling Microsoft, they said that MY Product Key has been activated TWENTY FOUR times!!!!!???!!!
The only possible way that could have happened is for MY Product Key to have been double-sold to another customer or customers.
I wanted this review to go directly to the seller, but I don't see that option here, so I hope they see it. I don't think it's right for me to have to buy another Office Package just because they sold MY Product Key to more customers than just me. :(