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This item can be returned in its original condition for a full refund or replacement within 30 days of receipt. You may receive a partial or no refund on used, damaged or materially different returns.
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4 Year Laptop Accident Protection Plan

from Asurion, LLC
  • NO ADDITIONAL COST: You pay $0 for repairs – parts, labor and shipping included.
  • COVERAGE: Plan starts on the date of purchase. Drops, spills and cracked screens due to normal use covered from day one. Malfunctions covered after the manufacturer's warranty.
  • EXPERT TECH HELP: Real experts available 24/7 to help with set-up, connectivity issues, troubleshooting and much more.
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  • EASY CLAIMS PROCESS: File a claim anytime online or by phone. Most claims approved within minutes. If we can’t repair it, we’ll send you an Amazon e-gift card for the purchase price of your covered product or replace it.

2 Year Laptop Accident Protection Plan

from Asurion, LLC
  • NO ADDITIONAL COST: You pay $0 for repairs – parts, labor and shipping included.
  • COVERAGE: Plan starts on the date of purchase. Drops, spills and cracked screens due to normal use covered from day one. Malfunctions covered after the manufacturer's warranty.
  • EXPERT TECH HELP: Real experts available 24/7 to help with set-up, connectivity issues, troubleshooting and much more.
  • PRODUCT ELIGIBILITY: Plans cover products purchased in the last 30 days.
  • EASY CLAIMS PROCESS: File a claim anytime online or by phone. Most claims approved within minutes. If we can’t repair it, we’ll send you an Amazon e-gift card for the purchase price of your covered product or replace it.
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Microsoft Surface Book 2, 128GB, 13.5", Windows 10 Pro, Core i5, 8GB RAM -Silver

4.1 out of 5 stars 126 ratings

Price: $1,399.00

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  • 13.5 Inch TouchScreen PixelSense Display (3000 x 2000 Resolution)
  • 7th Gen Intel Core i5-7300U with up to 3.50GHz Max Turbo, 8GB RAM
  • Intel HD Graphics 620 integrated GPU, Wi-Fi 802.11ac, Bluetooth 4.1 LE
  • 2 x USB 3.0 Type A Slots, 1 x USB Type-C, UHS-II SDXC card reader, 3.5mm headphone jack 2 Surface Connect
  • Up to 17 hours of video playback, Windows 10 Pro Creators Update 64-bit Office 365 30-day trial
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Microsoft Surface Book 2 (Intel Core i5, 8GB RAM, 128GB) - 13.5in (Renewed) $819.99
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Product description

Built for performance. Power professional-grade software all day with the latest quad-core Intel processors and the best graphics performance yet with the latest NVIDIA GeForce GPUs. Adapts to the ways you create. The new Surface Book 2 is a versatile laptop, powerful tablet, and portable studio in one. Get more done with four modes of use. Designed with innovation in every detail. Lightweight and powerful with unprecedented performance in a laptop this size. Get ideas down fast with a backlit keyboard and a display designed for touch and Surface Pen. Experience the best of Microsoft. Work, play, and create without limits. Experience the best of every Microsoft innovation, including 3D experiences.

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Amazon.com Return Policy:You may return any new computer purchased from Amazon.com that is "dead on arrival," arrives in damaged condition, or is still in unopened boxes, for a full refund within 30 days of purchase. Amazon.com reserves the right to test "dead on arrival" returns and impose a customer fee equal to 15 percent of the product sales price if the customer misrepresents the condition of the product. Any returned computer that is damaged through customer misuse, is missing parts, or is in unsellable condition due to customer tampering will result in the customer being charged a higher restocking fee based on the condition of the product. Amazon.com will not accept returns of any desktop or notebook computer more than 30 days after you receive the shipment. New, used, and refurbished products purchased from Marketplace vendors are subject to the returns policy of the individual vendor.
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4.1 out of 5 stars
4.1 out of 5
126 global ratings
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Top reviews from the United States

Reviewed in the United States on May 27, 2018
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33 people found this helpful
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Reviewed in the United States on March 31, 2019
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27 people found this helpful
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Reviewed in the United States on July 14, 2021
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1.0 out of 5 stars Not new, defective item
By D. Holland on July 14, 2021
Several issues with this product.
1) It was not new. It did not even come with the original charger.

2) It was broken. The far left side of the touchscreen does not work (see image), but also the touchpad was glitchy and half the time I could not even log in because it kept clicking out of the prompt.

3) Although UPS says the return was delivered a week ago, there has been no acknowledgement from the seller and the seller has not responded to my messages.

Still waiting on a refund.
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3 people found this helpful
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Reviewed in the United States on June 1, 2021
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2 people found this helpful
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Reviewed in the United States on March 10, 2020
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Reviewed in the United States on June 29, 2019
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5 people found this helpful
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Reviewed in the United States on February 16, 2020
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4 people found this helpful
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Reviewed in the United States on October 31, 2019
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5 people found this helpful
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