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  • NO ADDITIONAL COST: You pay $0 for repairs – parts, labor and shipping included.
  • COVERAGE: Plan starts on the date of purchase. Drops, spills and cracked screens due to normal use covered from day one. Malfunctions covered after the manufacturer's warranty.
  • EXPERT TECH HELP: Real experts available 24/7 to help with set-up, connectivity issues, troubleshooting and much more.
  • PRODUCT ELIGIBILITY: Plans cover products purchased in the last 30 days.
  • EASY CLAIMS PROCESS: File a claim anytime online or by phone. Most claims approved within minutes. If we can’t repair it, we’ll send you an Amazon e-gift card for the purchase price of your covered product or replace it.
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In the event your product doesn’t work as expected, or you’d like someone to walk you through set-up, Amazon offers free tech support over the phone on eligible purchases for up to 90 days. Our technicians use the latest authorized manufacturer tools to help you troubleshoot issues.
To access this option, go to Your Orders and choose Get product support.
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4 Year Tablet Accident Protection Plan

from Asurion, LLC
  • NO ADDITIONAL COST: You pay $0 for repairs – parts, labor and shipping included.
  • COVERAGE: Plan starts on the date of purchase. Drops, spills and cracked screens due to normal use covered from day one. Malfunctions covered after the manufacturer's warranty.
  • EXPERT TECH HELP: Real experts available 24/7 to help with set-up, connectivity issues, troubleshooting and much more.
  • PRODUCT ELIGIBILITY: Plans cover products purchased in the last 30 days.
  • EASY CLAIMS PROCESS: File a claim anytime online or by phone. Most claims approved within minutes. If we can’t repair it, we’ll send you an Amazon e-gift card for the purchase price of your covered product or replace it.

2 Year Tablet Accident Protection Plan

from Asurion, LLC
  • NO ADDITIONAL COST: You pay $0 for repairs – parts, labor and shipping included.
  • COVERAGE: Plan starts on the date of purchase. Drops, spills and cracked screens due to normal use covered from day one. Malfunctions covered after the manufacturer's warranty.
  • EXPERT TECH HELP: Real experts available 24/7 to help with set-up, connectivity issues, troubleshooting and much more.
  • PRODUCT ELIGIBILITY: Plans cover products purchased in the last 30 days.
  • EASY CLAIMS PROCESS: File a claim anytime online or by phone. Most claims approved within minutes. If we can’t repair it, we’ll send you an Amazon e-gift card for the purchase price of your covered product or replace it.

Microsoft Surface Pro 4 128 GB, 4 GB RAM, Intel Core i5 (Renewed)

4.2 out of 5 stars 197 ratings

Price: $388.99 & FREE Returns
Return this item for free
  • Free returns are available for the shipping address you chose. You can return the item for any reason in new and unused condition: no shipping charges
  • Learn more about free returns.
How to return the item?
Product works and looks like new. Backed by the 90-day Amazon Renewed Guarantee.
- This pre-owned product has been professionally inspected, tested and cleaned by Amazon-qualified suppliers.
- There will be no visible cosmetic imperfections when held at an arm’s length.
- Products with batteries will exceed 80% capacity relative to new.
- Accessories may not be original, but will be compatible and fully functional. Product may come in generic box.
- This product is eligible for a replacement or refund within 90 days of receipt if you are not satisfied under the Amazon Renewed Guarantee.
See terms here.

Enhance your purchase

Series Surface Pro
Brand Microsoft
Display Size 13 inches
Operating System Windows 10 Professional
Memory Storage Capacity 128 GB

About this item

    This fits your .
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  • This Certified Refurbished product is tested and certified to look and work like new. The refurbishing process includes functionality testing, basic cleaning, inspection, and repackaging. The product ships with all relevant accessories, minimum 90 days warranty, and may arrive in a generic box. Only select sellers who maintain a high performance bar may offer Certified Refurbished products on Amazon.com
  • Surface Pro 4 powers through everything you need to do, while being lighter than ever before.Go from tablet to laptop in a snap with the multi-position Kickstand
  • The 12.3" PixelSense screen has extremely high contrast and low glare so you can work through the day without straining your eyes.This version of the product does not include a keyboard. Troubleshooting Steps for phantom touches - 1. Clean the Screen with a dry cloth. 2. Restart the Surface
  • There is a MS tool to download and run on your device. It is a self-healing tool which looks for potential issues and fixes them, as well as ensures your device is completely up to date. The tool takes about 10-15 minutes to run. 4. Perform a Two Button Shutdown - With the device turned on, press and hold the Volume up & Power Buttons for 15 seconds, or until the device shuts off.
  • Surface Pen not included.
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Frequently bought together

  • Microsoft Surface Pro 4 128 GB, 4 GB RAM, Intel Core i5 (Renewed)
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  • Microsoft Type Cover for Surface Pro - Black
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  • URBAN ARMOR GEAR UAG Designed for Microsoft Surface Pro 7 Plus, Pro 7, Pro 6, Pro 5th Gen (2017) (LTE), Pro 4 Feather-Light R
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Customer Rating 4.2 out of 5 stars (197) 4.7 out of 5 stars (173) 4.3 out of 5 stars (135) 4.6 out of 5 stars (1256) 4.2 out of 5 stars (148) 4.9 out of 5 stars (49398)
Price $388.99 $599.99 $489.00 $465.00 $379.99 $299.00
Sold By Logical Pros Out Of This World Electronics Kanga Supply Younion Group Issaquah Highlands Tech Amazon.com
Screen Size 13 inches 12.3 inches 12.3 inches 10.51 inches 10.8 inches 10.2 inches
Flash Memory Installed Size 128 GB 256 0 GB 128 GB 64.0 GB 32 GB
Item Dimensions 15.17 x 9.21 x 1.58 inches 9.1 x 9.1 x 9.1 inches 7.9 x 11.5 x 0.33 inches 0.33 x 9.65 x 6.9 inches 10.52 x 7.36 x 0.34 inches 9.8 x 6.8 x 0.29 inches
Item Weight 1.70 lbs 1.70 lbs 1.70 lbs 1.20 lbs 2.60 lbs 1.08 lbs
Native Resolution 2736 x 1824 2736 x 1824 2736 x 1824 1920 x 1280 1920x1280 2160x1620
Operating System Windows 10 Professional Windows 10 Windows 10 Windows 10 Home Windows 10 Professional iPadOS
Wireless Communication Technology Wi-Fi, Bluetooth Wi-Fi Wi-Fi Wi-Fi Bluetooth, Wi-Fi Wi-Fi, Bluetooth

Product description

This pre-owned or refurbished product has been professionally inspected and tested to work and look like new. How a product becomes part of Amazon Renewed, your destination for pre-owned, refurbished products: A customer buys a new product and returns it or trades it in for a newer or different model. That product is inspected and tested to work and look like new by Amazon-qualified suppliers. Then, the product is sold as an Amazon Renewed product on Amazon. If not satisfied with the purchase, renewed products are eligible for replacement or refund under the Amazon Renewed Guarantee.

What is Amazon Renewed?

Amazon Renewed is your trusted destination for a huge selection of smartphones, computers, video games, power tools, and even more products that work and look like new and are backed by the Amazon Renewed Guarantee.

Guaranteed by Amazon

Eligible for replacement or refund within 90 days of receipt if you are not satisfied.

Better for the Planet

Your Amazon Renewed purchase extends the lifetime of this product and reduces electronic waste

High-Quality Product

Professionally inspected, tested, and cleaned to work and look like new.

Need Help?

Quick support for claims and technical troubleshooting. From 'Your Orders', click on 'Get Product Support'.

What should I expect to receive with my Amazon Renewed purchase and in what condition?

All Amazon Renewed purchases will come with accessories that may be not be original, but will be compatible and fully functional. Amazon Renewed products will be packaged in either original packaging or in a new and clean cardboard box. Amazon Renewed products will be clean and will have minimal to no signs of wear or visible cosmetic imperfections when held at an arm’s length. The products will have batteries which exceed 80% capacity relative to new and will function like new.

What if I’m not completely satisfied with my Amazon Renewed purchase?

We want you to be delighted with your purchase, but if you aren’t completely satisfied, you are eligible for a replacement or refund within 90 days of receipt with the Amazon Renewed Guarantee. We can also help you troubleshoot technical problems and assist with returns. From ‘Your Orders’, click on ‘Get Product Support’ or give us a call at 1-800-362-5703. Learn more about the Amazon Renewed Guarantee
Shop for smartphones, computers, laptops, tablets, home and kitchen appliances, game consoles, office products, and more. Visit Amazon Renewed

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Additional Information

Warranty & Support

Amazon.com Return Policy:You may return any new computer purchased from Amazon.com that is "dead on arrival," arrives in damaged condition, or is still in unopened boxes, for a full refund within 30 days of purchase. Amazon.com reserves the right to test "dead on arrival" returns and impose a customer fee equal to 15 percent of the product sales price if the customer misrepresents the condition of the product. Any returned computer that is damaged through customer misuse, is missing parts, or is in unsellable condition due to customer tampering will result in the customer being charged a higher restocking fee based on the condition of the product. Amazon.com will not accept returns of any desktop or notebook computer more than 30 days after you receive the shipment. New, used, and refurbished products purchased from Marketplace vendors are subject to the returns policy of the individual vendor.
Product Warranty: For warranty information about this product, please click here

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4.2 out of 5 stars
4.2 out of 5
197 global ratings
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Top reviews from other countries

Carlos E. Sandoval
5.0 out of 5 stars Justo lo que buscaba
Reviewed in Mexico on February 26, 2020
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Kevin
1.0 out of 5 stars buggy
Reviewed in Canada on February 19, 2020
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