Top critical review
6 people found this helpful
If you want a clean install - look for OEM version, not the upgrade!
on October 23, 2013
Bought this thinking that like every Microsoft update from Windows 3.1 forward, I'd be prompted for the prior system disc to verify my upgrade - not so. MS has decided we're untrustworthy users and if XP isn't loaded, you're key code may be "valid" but "invalid" when you try to activate Windows 7. So if you're hard drive crashed and you bought a new one and thought you could just "upgrade" - go get the OEM version or you're spending the entire day installing and reinstalling operating systems and praying it'll work. Didn't realize this was the issue at first and Amazon tried valiantly to help me - not even realizing it wasn't their fault, it's the new Microsoft policies - they gave me the MS support number and their tech support simply wanted to "remote in" to my computer - even after I said quite clearly I was doing a clean install on a drive and the upgrade key was coming back invalid! So much for MS tech support knowing their own products! If I had to do it all again, I'd buy the OEM version all the time...unless I switch to Apple products - after all, if MS is going to treat me like I'm stupid and can't handle basic IT issues, then I might as well go to Apple where the products are engineered to keep me from handling basic IT issues. It's a shame that MS has decided to be an Apple knock off and not remember the reason a lot of us stayed with them was we *liked* having control of our PCs and all it's settings. It's a sad day when as a long time MS user, I'm this disgusted with their product upgrade that I'm thinking of switching camps. I can only hope no one else gets caught in this horrible trap - especially if they don't have quality tech support on speed dial.