Top positive review
532 people found this helpful
on February 1, 2012
I've owned my Twist now for about 9 months, and figured it was finally time to share my experiences with the rest of the world. I researched many vacuums before settling on this one based on professional reviews (Consumer Reports was one) and many user reviews like Amazon's. It's the least expensive of the upright Mieles, but still a significant cash investment in a vacuum cleaner so it's important to make a well-qualified decision. In my opinion, it's worth the money. Rather than reiterate what several other people have said in their own reviews, I'll try to add some of my own unique thoughts.
First of all, we live in a split level condo where the only hardwood floor is in the kitchen. We had been using an old Hoover upright and occasionally an older canister vac to clean the place. We finally decided to get something new when our cleaning lady told us neither vacuum was really working well. After we bought it, I set out to vacuum the whole place myself. The main overall point I'd like to make is that this thing is engineered very well, all the way down to the details. The cord is made of a material that resists kinking and stays "slippery", so it doesn't want to cling to itself and will pull around corners without hanging up on anything. The cord is also long--VERY long. I can plug it into one outlet at the bottom of our stairs and reach every piece of carpeting in the entire place without having to change outlets.
After only a month of use, we had to empty the bag which tells me just how much dirt was being left behind by our other vacuums. Once the bag was full, it was still picking up dirt without any problem, I just happened to check the bag one day on a whim and noticed it was not only full, but dirt had started to accumulate in the neck leading to the bag. And again, it was still picking up dirt without skipping a beat. That clearly demonstrated to me just how powerful this thing is.
Speaking of power, I will honestly say this is the first vacuum I've owned or even used that I really need to pay attention to what I'm doing. As children, we all tend to fear the mighty vacuum cleaner thinking the thing is going to eat us. Well, as an adult this thing borderline scares me. Not because it's loud or mean-looking, but rather because it will eat anything in its path. I ran the Twist a little too close some loose shoelaces and proceeded to watch it instantly gobble up the laces and pull the shoe straight and immediately to the head of the vacuum. But again noting the top-notch engineering, the brush head immediately clicked off and the indicator light showing a jam lit up. I've since learned to watch out for anything loose in the vicinity, including the edges of throw rugs. In a nutshell, it's so powerful that you've gotta really pay attention to where you're vacuuming.
Many reviewers have pointed out its excessive weight. I just weighed mine and it clocked in at 20.4 pounds. I'm not sure I understand the complaints though for a couple of reasons. First, checking the specs on several Dyson vacuums have them weighing in at 21-28 pounds and a cheap Hoover at 19. It's right in the same ballpark as other vacuums, so maybe it just feels heavy? I'm not sure, but either way the weight has never bothered me. And second, I'd much rather have some additional weight if I knew that weight was contributing to an overall better machine, which I truly believe this is. People often complain that "they just don't make them like they used to". That statement almost always applies to longevity and consistency. Cheaper, newer things don't last, and older things that were made of cast iron and steel are still going strong. When I turn this vacuum on, it takes a couple of seconds to "rev" up the dual motors, which screams to me that it's well made and ready to kick some serious a**.
It has all the nice touches that make it a great machine: it lays flat for getting under furniture, the twist action is nice, the bags are made of a really high-quality near fabric material and not some cheap paper, the bags are easy to change, and they connect to the Twist with a well-designed mechanism. It's also important to point out that as you go up in the Miele line, you don't buy a stronger vacuum, just one with more features like a headlight, HEPA filter (which you can install on the Twist anyway), and so on. The core cleaning mechanism on all the Miele uprights is the same.
In closing, I didn't plan on writing a review of my Twist. I've always been a connisour of well-engineered products, be it cars, stereo equipment, tools, and now vacuum cleaners. Nowadays many people take to the reviews just to complain about a product they were unhappy with in the hopes of warding other people off of a bad purchase, but in my case I was so impressed with the Twist that I felt it necessary to share my happiness. I hope others can relish it as much as I have.