"Refreshingly practical and substantive.... Culbert argues that effective leaders must not only know their own minds, but also must comprehend the mindsets of people with whom they work. Accordingly, Culbert provides an intense course laced with illuminating case studies in management as a 'psychological science' rather than a 'manipulative art.'"--Industry Week
"The title of this book should have been Good Advice. Within its covers Sam Culbert offers a truckload of Good Advice to managers, leaders, and just plain moms and pops. No grand theories or presumptive formulae are proferred. Instead, Sam cuts to the chase. He teaches us how to effectively place wake up calls to people who desperately need to make important changes to their behavior. And he explains why we are all so frustratingly ineffective at convincing others not to commit hari-kari. He shows us its not their fault they don't heed our Good Advice. Nope, it's up to us to learn how to help them to help themselves (and help our organizations). If you ask me, that's Good Advice."--Jim O'Toole, Vice President, The Aspen Institute, and author of Leading Change
"At SCEcorp we're in the process of reinventing ourselves and learning how to be global players. We've already got talented capable people; we need to find better ways to help everyone on the team succeed. That's why the lessons in this book are so essential."--John E. Bryson, Chairman and CEO, SCEcorp and Southern California Edison Co.