- Hardcover: 320 pages
- Publisher: W. W. Norton & Company; 1 edition (September 23, 2013)
- Language: English
- ISBN-10: 0393081362
- ISBN-13: 978-0393081367
- Product Dimensions: 6.5 x 1.1 x 9.6 inches
- Shipping Weight: 1.6 pounds (View shipping rates and policies)
- Average Customer Review: 20 customer reviews
- Amazon Best Sellers Rank: #1,292,438 in Books (See Top 100 in Books)
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Miss Manners Minds Your Business 1st Edition
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Digital technologies have brought immense changes to the workplace, including “the blurring of the line between the personal and the professional,” a boundary nationally syndicated columnist and best-selling author Martin, aka Miss Manners, seeks to reestablish. In her seventeenth book, she takes on the challenges of office life and advocates firmly for civility, with the assistance of her son, Nicholas, director of operations at the Lyric Opera of Chicago. Responding to hilarious, troubling, and illuminating examples of atrocious behavior and appalling situations, the Martins offer brisk and practical guidance on coping with everything from job interviews to phone, e-mail, and social-media protocol to office hygiene and attire (including nose rings), loud talkers, snoops, snitches, and time wasters. As they parse delicate questions of hierarchy, privacy, focus, gender, age, family matters, illness, gossip, rants, business trips, meetings, and socializing, the Martins broach the very core of human relationships. They also drive home the fact that our lives would be vastly improved if we consistently worked together with dignity, respect, responsibility, patience, and, as they so ably demonstrate, a sense of humor. --Donna Seaman
“Intrepid, practical, and always humane, Miss Manners tackles common workplace hazards: irritating colleagues, rude customers, business travel, and office parties, which she’d prefer to see replaced by 'genuine workplace treats such as bonuses and time off.'”
- Publishers Weekly
“As they parse delicate questions of hierarchy, privacy, focus, gender, age, family matters, illness, gossip, rants, business trips, meetings, and socializing, the Martins broach the very core of human relationships. They also drive home the fact that our lives would be vastly improved if we consistently worked together with dignity, respect, responsibility, patience, and, as they so ably demonstrate, a sense of humor.”
“[H]umorous yet helpful advice… an enjoyable collection.”
- Library Journal
“The business world would run much more smoothly if everyone lived by Miss Manners’s rules of etiquette. Her latest witty guidebook is written with her son Nicholas, who has a day job as director of operations at the Lyric Opera of Chicago.”
Top customer reviews
The book is structured in a familiar way, with the first part of each chapter devoted to an essay by Martin, and the second part of the chapter a form of Q&A, with letters from readers asking specific questions on that chapter's topics.
This book does not disappoint, and is both a good introduction to Martin's work and a welcome addition to other long-time readers such as myself. However, the book does not deliver as much of the pithy, delicious sarcasm and laugh-out-loud content that earlier books have given. Perhaps it is I who have lost my sense of humor, but I had really hoped to reach for my wife's handkerchief to wipe away the tears of laughter that sprang to my eyes so often in her other works.
Regardless, the book is a worthy addition to Martin's collection. Her frankness and expertise in this critically important subject, as well as her thorough understanding of a broad array of topics is truly unmatched. There isn't a person I have met who couldn't benefit from, and enjoy, any of Martin's work.
This, and all of Miss Manner's etiquette books should be required reading for all Americans.
To read her fiction is optional but recommended.