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Mistake-Proofing: Designing Errors Out Paperback – May 29, 2008

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Editorial Reviews

About the Author

Richard B. Chase is Justin B. Dart Term Professor of Operations Management and Director of the Center for Operations Management Education and Research at the School of Business Administration, University of Southern California. Doug Stewart is Assistant Professor of Operations Management at the Anderson School of Business, University of New Mexico. In 2004, Doug Stewart and John Grout received a Shingo Prize for Manufacturing Excellence in Research for their paper "The Human Side of Mistake-Proofing."
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Product Details

  • Paperback: 72 pages
  • Publisher: CreateSpace Independent Publis (May 29, 2008)
  • Language: English
  • ISBN-10: 1438227396
  • ISBN-13: 978-1438227399
  • Product Dimensions: 6 x 0.2 x 9 inches
  • Shipping Weight: 5.6 ounces (View shipping rates and policies)
  • Average Customer Review: 5.0 out of 5 stars  See all reviews (1 customer review)
  • Amazon Best Sellers Rank: #732,646 in Books (See Top 100 in Books)

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