Top critical review
36 people found this helpful
Where do I start?
on January 27, 2013
The design is super cute, but the quality is terribly lacking. I ordered an initial pair and was disappointed to discover the leather of the boots didn't match. The leather of the left boot was smooth, while the leather on the right boot was super crinkly. They both would've worked had they matched each other. It was obvious that the boots were from two different batches.
I re-ordered the boots because in the mean-time they had gone on sale and were significantly cheaper than when I initially ordered them, only to receive a pair that was obviously from a different batch, AGAIN! The new boots had an entirely different sole than the first pair, which was not of the same quality as the first, pair. Weird...
I contacted Miz Mooz directly to let them know of the discrepancy, but the response I received was vague, generic and nonchalant at best.
Considering I ordered these boots on two separate occasions and received defective boots BOTH times, I will not be purchasing from this company again. This is too bad, as their designs are unique and fun, but that does not make up for or excuse the poor quality. So sad! Also, if you research reviews for Miz Mooz boots, you will find other reviews with the same quality control issue as mine. Needless to say, I returned both pairs. The search for the perfect boots continues.