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Mobile Government: An Emerging Direction in E-government 1st Edition
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Top Customer Reviews
The editor of this book, Ibrahim Kushchu of the Mobile Government Consortium International in London, has assembled a group of knowledgeable practitioners to spell out, each in their own area of expertise or experience, just exactly what m-Government means and how it works. As a result there are chapters on m-Government in cities, regional governments, and national governments. There is a discussion of the appropriate business models for cost-effectiveness, a chapter on the need to consider "soft" factors to assure success, and a number of case studies on m-Government implementation within particular programs, departments, and governments.
Some people still think m-Government is just a gimmick - not so! By putting government employees out into the field with mobile devices, the delivery of services to the public and eligibility information to the government, are both personalized and speeded up - which is something the public usually wants.Read more ›