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Mobile Government: An Emerging Direction in E-government 1st Edition

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ISBN-13: 978-1591408840
ISBN-10: 1591408849
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Editorial Reviews

About the Author

Professor I. Kushchu is an expert on management systems and artificial intelligence. He holds a first degree (BSc.) in Management and an MBA. He also has a Master's degree (MSc.) in Artificial Intelligence from the University of Edinburgh, United Kingdom. He was awarded a PhD degree in Evolutionary Artificial Intelligence from the University of Sussex, UK. Combining his Management studies and his expertise in artificial intelligence, Prof. Kushchu has been working for Business Schools both in the UK and in Japan and teaching various Information Communication Technology courses especially related to electronic business and mobile business. Prof. Kushchu is an internationally recognized and pioneering researcher in developing Mobile Government field by bringing into the light the issues related to the use of mobile technologies in electronic government. He has edited and co-authored three books and has more than 35 publications in various international journals and in the proceedings of reputable conferences.

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Product Details

  • Hardcover: 429 pages
  • Publisher: IGI Publishing; 1 edition (April 30, 2007)
  • Language: English
  • ISBN-10: 1591408849
  • ISBN-13: 978-1591408840
  • Product Dimensions: 7 x 1 x 10 inches
  • Shipping Weight: 2 pounds (View shipping rates and policies)
  • Average Customer Review: 5.0 out of 5 stars  See all reviews (1 customer review)
  • Amazon Best Sellers Rank: #6,175,864 in Books (See Top 100 in Books)

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Format: Hardcover
As governments increasingly adopted computers and networks for their operations the term e-Government (electronic government) came into popular use. The next phase in that development is equipping more and more of the government workforce with mobile devices (cell phones, personal digital assistants, laptops, etc.), and the term used to designate that trend is m-Government (mobile government). "But does that really make the government itself mobile?" some people ask. A fair question, but framing the issue that way misses half of what is going on. Customers, clients and citizens are also beginning to communicate with their governments through mobile devices, to pay taxes, remit fees, and exchange information. So, what the term m-Government actually refers to is the transfer of government services to mobile platforms.

The editor of this book, Ibrahim Kushchu of the Mobile Government Consortium International in London, has assembled a group of knowledgeable practitioners to spell out, each in their own area of expertise or experience, just exactly what m-Government means and how it works. As a result there are chapters on m-Government in cities, regional governments, and national governments. There is a discussion of the appropriate business models for cost-effectiveness, a chapter on the need to consider "soft" factors to assure success, and a number of case studies on m-Government implementation within particular programs, departments, and governments.

Some people still think m-Government is just a gimmick - not so! By putting government employees out into the field with mobile devices, the delivery of services to the public and eligibility information to the government, are both personalized and speeded up - which is something the public usually wants.
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