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Moments of Impact: How to Design Strategic Conversations That Accelerate Change Hardcover – February 11, 2014

4.3 out of 5 stars 75 ratings

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Editorial Reviews

From Booklist

In this book about meetings—and designing them for productivity and impact—Ertel and Solomon have crafted a compelling methodology to making critical decisions in any company. Specifically, their dialogues are focused on who we are, where we’re going, and how we will get there. In so doing, they transform the “OMG, not another two-day session” thinking into a time to truly ponder and shape the future. The construct, on the surface, is simple: five principles (all of which have to be present) must be incorporated, from defining the purpose and engaging multiple perspectives to frame issues, setting the scene, and making it an experience. More telling are the all-too-vibrant case histories of companies that have experienced the doom loop, such as Flip Video (after its acquisition by Cisco Systems) and Encyclopaedia Britannica, damaged by Wikipedia and other competitors. The authors do a darn good job of stepping readers through the process (especially since there is a starter kit included), but they also make the text a bit more complicated and meandering than needed. --Barbara Jacobs

Review

Strategy is one of the most over-used, poorly understood words in the business lexicon. Ertel and Solomon set out to make it meaningful again, drawing on decades of experience running real strategic conversations. -- Clay Shirky, author of Here Comes Everybody and Cognitive Surplus

If you are even remotely interested in 1) having a team that knows what each other is doing, 2) delivering a complex message in a clear way, 3) making sense of the mania that passes for so much of "business thinking" these days, you must read this book. -- Dan Roam, author of The Back of the Napkin and Blah Blah Blah

Solomon and Ertel get it. We need to move beyond the blah blah blah dominating our meeting rooms today. We need strategic conversations - this book shows you how to design them. -- Alexander Osterwalder, author of Business Model Generation and Business Model You

They say insanity is doing the same thing over and over again and expecting a different result. I say that’s also a pretty good definition of the typical business meeting. If you’d like to short-circuit the meeting loop and energize your team’s ability to solve real problems and create new visions, then Moments of Impact is the book you need. -- Daniel H. Pink, author of To Sell is Human and Drive

So many times organizations go to the outside to develop and refine their strategic plans when the answers lie internally. Moments of Impact gives you a roadmap to unlock solutions that are literally in the room. It provides powerful examples and a step by step guide to creating intense engagement and encourages diverse and unique points of view. This leads to a powerful shared vision and strategic plan coupled with a pragmatic execution plan. And, as a bonus, it is a great bonding experience for all involved. -- George Borst, CEO of Toyota Financial Services

What if conversations at work actually mattered? Moments of Impact shows how they can, offering an actionable model for sparking creativity and driving change. -- Adam Grant, Wharton professor and bestselling author of Give and Take

Conversations are how groups of people lear, collaborate and act together, but having powerful, coherent and strategic conversations takes active design and support. Chris Ertel and Lisa Solomon collaborators of mine for many years have provided a practical and insightful guide to shaping consequential strategic conversations. A must read for anyone shaping the decision environment of an organization. -- Peter Schwartz, author of The Art of the Long View and co-founder of GBN

Stories ignite understanding and engagement on our most important strategic challenges. Moments of Impact reveals how to go beyond data-driven meetings to generate new insights that help change our world for the better. -- Nancy Duarte, CEO of Duarte Design, author of Resonate and Slide:ology

We've seen how the power of design can radically change experiences for the better. Moments of Impact shows how design can transform our strategic conversations, too. -- Scott Cook, co-founder of Intuit

“…this is a guide every frustrated meeting-goer should read, with advice they should all implement.” -- Publishers Weekly

Product details

  • Publisher : Simon & Schuster (February 11, 2014)
  • Language : English
  • Hardcover : 272 pages
  • ISBN-10 : 1451697627
  • ISBN-13 : 978-1451697629
  • Item Weight : 1.1 pounds
  • Dimensions : 6 x 0.9 x 9 inches
  • Customer Reviews:
    4.3 out of 5 stars 75 ratings

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4.3 out of 5 stars
4.3 out of 5
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Top reviews from other countries

Randprice
4.0 out of 5 stars Useful handbook in back section
Reviewed in the United Kingdom on September 11, 2014
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Christine Alexander-Smith
5.0 out of 5 stars Five Stars
Reviewed in the United Kingdom on October 15, 2014
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Global Traveller
5.0 out of 5 stars Just Brilliant !!
Reviewed in Canada on June 24, 2019
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Blueknowser
5.0 out of 5 stars but I really like the concepts
Reviewed in Canada on July 27, 2015
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Amazon Customer
4.0 out of 5 stars A great work with plenty of very practical supporting material
Reviewed in Canada on May 22, 2016
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