I've had to remove my original review and update it to this one, and unfortunately I cannot recommend the Moto G7 any longer. Shorter after my last review, my phone started having wifi connection issues whereas it drops your wifi on and off throughout the day, causing apps and processes to stall out. At first I thought perhaps I just had a buggy individual unit, so I did the troubleshooting steps I'm familiar with such as rebooting, going in and out of airplane mode, etc. Nothing worked. I even completely reset my phone to mfg settings and redid it. Problem still came back. Turns out there are quite a few Moto forum posts about the G7/G7 Power phones having this exact same issue. It is not just my unit - it affects quite a number of them. The most troubling part was that Moto reps were asking people in these forums to create phone logs and send them in, but this has been going on for months. No updates or fixes and answers no longer being posted in their own forum about it. Not even, "We are working on a fix, thank you for your patience", type of thing. Meanwhile, the problem for many continues.
For some tasks it's not a huge deal - you can simply switch off wifi and use LTE to do them. But things like video doorbells and some video security camera apps really do need wifi to work effectively (or, at all) - when you cannot connect to home security apps, yeah, that's a problem. Phone calls/texting continue to work as there seems to be no issue with the cell tower connections.
Nice screen, decent camera, Soso battery life. But it would be a good value money wise and a good, usable phone. But it's ruined by Moto/Lenovo's lack of addressing this KNOWN issue and their unresponsive attitude so far. So again, I just have to downgrade this to 2 stars and give it a "not recommended" rating.
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- COVERAGE: Plan starts on the date of purchase. Drops, spills and cracked screens due to normal use covered from day one. Malfunctions covered after the manufacturer's warranty.
- EXPERT TECH HELP: Real experts available 24/7 to help with set-up, connectivity issues, troubleshooting and much more.
- PRODUCT ELIGIBILITY: Plans cover products purchased in the last 30 days.
- EASY CLAIMS PROCESS: File a claim anytime online or by phone. If we can’t repair it, we’ll send you an Amazon e-gift card for the purchase price of your covered product or replace it.
- A service fee will apply. $29 to repair or $49 to replace your phone.
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From the manufacturer
Global Unlocked
Meet moto g7. With a 12 MP dual-camera system, creative photo software, and the biggest Max Vision display on moto g, unleash your creativity and interact with the world around you like never before.
Global Unlocked: use on any carrier, any plan. Ready for use when you insert your SIM.
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12 MP + 5 MP dual camera systemTake fantastic photos with this unlocked Motorola Moto G7 smartphone. The 12.0-megapixel dual-lens camera with high-resolution zoom lets you capture clear, detailed subjects, and the 6.2-inch Full HD+ display provides immersive ultrawide viewing. Use the screen flash of this 64GB Motorola Moto G7 smartphone to take better, brighter front-camera selfies. |
6.2" Max Vision Full HD+ displayEnjoy ultrawide views on the stunning 6.2" Max Vision HD+ display, and get the big screen you’ve been craving. Unlike traditional displays, Max Vision provides maximum viewing with a 19:9 aspect ratio, fully immersing you in movies, games, photos and everything else. It’s our largest display ever on a moto g, yet still slim and easy to hold. |
Faster speed boost in performanceAn octa-core Qualcomm Snapdragon processor gives a performance boost in everything you do. Feel a boost in performance in everything from photo editing to 3D games. With a responsive Qualcomm Snapdragon 632 octa-core processor, moto g7 is 50% faster than the previous generation. |
All-day battery with TurboPower
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3000 mAh battery + TurboPower chargingGet through a full day on a single charge thanks to a 3000 mAh battery. When it’s time to power up, don’t slow down. The included TurboPower charger gives you 9 hours of battery life in just 15 minutes of charging. TurboPower gives you 9 hours of power in just 15 minutes of charging, so you can power up without slowing down. |
Water-repellent, 3D glass designUse natural gestures to access your favorite features and apps quickly and intuitively with moto experiences. Enjoy a comfortable grip with a scratch-resistant, contoured 3D Corning Gorilla Glass design. Unlock your phone with facial recognition software in the front-facing camera, or use the fingerprint reader on the back. |
Global Unlocked: use on any carrier.GSM / CDMA Google Android Smartphone Compatible with all major U.S. carriers, including Verizon, AT&T, Sprint, and T Mobile. It also works with prepaid carriers, including Cricket Wireless, Boost Mobile, MetroPCS, Simple Mobile, Total Wireless, Tracfone, Net10, Mint, Tracfone, and H2O. |
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| moto z4 | Motorola One Action | moto g7 | moto g7 power | moto g7 play | moto e6 | |
| MODEL YEAR | 2019 | 2019 | 2019 | 2019 | 2019 | 2019 |
| UNIVERSALLY UNLOCKED | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ |
| REAR CAMERA | 48MP sensor / 12MP output Quad pixel technology | 12 MP main camera; PDAF 5 MP depth sensor 16 MP sensor / 4MP output Quad Pixel | 8 MP (1.12um pixel), Screenflash, Auto HDR | 12MP 1.25um PDAF | 13MP PDAF | 13MP PDAF |
| FRONT CAMERA | 25MP sensor / 6.25MP output Quad pixel technology | 12 MP, ƒ/2.0, 1.25 µm Screen flash | 8 MP (1.12um pixel), Screenflash, Auto HDR | 8MP | 8MP | 5MP |
| DISPLAY | 6.39” glass OLED capacitive touchscreen micro-notch | 6.3" Full HD+ (2520 x 1080) 21:9 (CinemaVision) | 6.2” Full HD+ (2270 x 1080) MaxVision display,403 ppi, Corning Gorilla Glass | 6.2” HD+ Max Vision | 5.7” HD+ Max Vision | 5.5" HD+ |
| PROCESSOR | Qualcomm Snapdragon 675 | Exynos 9609 | Qualcomm Snapdragon 632 | Qualcomm Snapdragon 632 | Qualcomm Snapdragon 632 | Qualcomm Snapdragon 435 |
| MEMORY | 4GB + 128GB | 4GB + 128GB | 4GB + 64GB | 3GB + 32GB | 2GB + 32GB | 2GB + 32GB |
| BATTERY | 3600mAh | 3500mAh | 3000mAh | 5000mAh | 3000mAh | 3000mAhv |
| FINGERPRINT SENSOR | On-display | Rear | Rear | Rear | Rear | None |
| AUDIO | Single Speaker | Dolby Audio Single Speaker | Single Speaker | Single Speaker | Single Speaker | Single Speaker |
Customer reviews
Top reviews from the United States
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Reviewed in the United States on April 12, 2019
Color: 4 /64 GB | Moto G7 | 2 Camera | Black | US
Reviewed in the United States on April 29, 2019
Color: 4 /64 GB | Moto G7 | 2 Camera | Black | USVerified Purchase
Reviewed in the United States on May 27, 2019
Color: 4 /64 GB | Moto G7 | 2 Camera | Black | USVerified Purchase
Reviewed in the United States on May 4, 2019
Color: 4 /64 GB | Moto G7 | 2 Camera | Black | USVerified Purchase
Reviewed in the United States on March 22, 2019
Color: 4 /64 GB | Moto G7 | 2 Camera | Black | USVerified Purchase
Reviewed in the United States on April 11, 2019
Color: 4 /64 GB | Moto G7 | 2 Camera | Black | USVerified Purchase
Top reviews from other countries
Helen K.
Intuitive
Reviewed in Australia on May 17, 2019Color: 4 /64 GB | Moto G7 | 2 Camera | Black | USVerified Purchase
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