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Motorola EM330 Denali Titanium AT&T

3.0 out of 5 stars 28 customer reviews

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  • This product has been carefully audited and is certified to be 100% functional.
  • This offer includes the following accessories 1. Battery 2. Battery Cover (if applicable) 3. Wall Charger
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Product Features

  • Size (LWH): 0 inches, 0 inches, 0 inches
  • Weight: 1 pounds
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Product Description

Product Description

This small, light clamshell GSM phone has a music focus, with memory card slot, stereo Bluetooth, FM radio, and external music controls. Other features are basic.

Bring your music to life with the Motorola EM330 clamshell phone from AT&T, perfect for those looking for a compact device to handle both mobile communication and music needs. The EM330 offers easy music playback control without even needing to open the flip--simply select and play using touch-sensitive keys that appear only when they're needed. The phone is also compatible with over-the-air downloads from AT&T Mobile Music (as well as eMusic Mobile and Napster Mobile subscription services). Other features include Bluetooth connectivity for handsfree devices and stereo music streaming, a 1.3-megapixel camera/camcorder, MicroSD memory expansion to 2 GB, and access to personal email and instant messaging.

The Motorola EM330's flip offers easy music playback control with touch-sensitive keys that appear only when they're needed.
AT&T Service
This phone provides tri-band GSM coverage (850/1800/1900 MHz) for voice as well as GPRS/EDGE connectivity for receiving data. AT&T's EDGE network offers availability in more than 13,000 US cities and along some 40,000 miles of major highways. Providing average data speeds between 75-135Kbps, it's fast enough to support a wide range of advanced data services, including music downloads, full picture messaging, high-speed color Internet access, and email on the go.

You'll be able to access AT&T Mobile Music, which enables you to buy tracks while on the go, access the Napster and eMusic subscription music services, stream music video, discover what's playing with Music ID song-recognition software, and find out what's hot with The Buzz music news portal.

The phone has a built-in web browser for MEdia Net downloads and mobile web browsing. AT&T's MEdia Net service enables you to receive and send emails, read news headlines, get weather updates, download games and ringtones, and more.

Phone Features
The entry-level Motorola EM330 clamshell phone has a 1.8-inch internal screen with a 128 x 160-pixel resolution and support for 65K colors. It's complemented by an external monochrome screen on the flip, which displays current time, signal strength, battery life, and incoming calls as well as the current playing song. Additionally, you'll find LED music playback controls just below the screen. The phone has a small 20 MB internal memory, which can be expanded via optional MicroSD memory cards up to 2 GB in size. The internal phonebook can store up to 1000 contac entries, with multiple numbers per entry as well as support for caller groups and picture/ringer ID.

The entry-level EM330 also features Bluetooth stereo music streaming, MicroSD memory expansion to 2 GB, and access to instant messaging and personal email.
The EM330 is compatible with MP3 and AAC/AAC+/eAAC+ digital audio formats. Whether you like jamming to rock, chilling to reggae, or keeping up with the latest pop tracks, the EM330 has you covered with a built-in audio equalizer to enhance the music experience. It also features preset equalizer settings for 11 types of music. If you fancy your music with a bit more bite, you can even boost the bass up to nine decibels for a booming, thumping sound. It also includes an integrated FM radio so you can keep up with your favorite talk shows and sporting events while on the go.

This Motorola phone includes the innovative CrystalTalk technology, which automatically accounts for background noise during a call and adjusts the audio quality based on ambient noise conditions to provide the optimal conversational experience. CrystalTalk also reduces the volume of the background noise picked up by the microphone during a call, making it possible to be more easily heard over the phone while in a noisy environment.

Handsfree communication is easy thanks to the integrated speakerphone. This phone also provides Bluetooth wireless connectivity (version 2.0), and includes profiles for communication headset, handsfree car kits, and file transfer. With the A2DP Bluetooth profile, you can stream your music to a pair of compatible Bluetooth stereo headphones. You can connect your laptop (either via Bluetooth or wired USB) and enjoy dial-up networking--surf the Internet, send email, and access files from a server (additional charges or subscription applicable).

The EM330 offers a full range of email, text, and multimedia messaging options. It includes support for mobile email services such as AOL, Yahoo!, AT&T Yahoo!, BellSouth, and Windows Live. You can also keep up with your instant messaging buddies using the built-in IM application that connects to those same services.

Other features include:

  • 1.3-megapixel camera with 8x digital zoom and video capture capabilities
  • USB connectivity supports mass storage capabilities (USB cable sold separately)
  • 32-chord polyphonic ringtones
  • Organizer with calendar, alarm, and voice memo
  • Web browser (WAP 2.0/xHTML)
  • Voice dialing capabilities
  • 3.5mm headphone/headset jack

Vital Statistics
The Motorola EM330 weighs 3.17 ounces and measures 3.54 x 1.95 x 0.86 inches. Its 810 mAh lithium-ion battery is rated at up to 7 hours of talk time, and up to 240 hours of standby time. It runs on the 850/1800/1900 MHz GSM/GPRS/EDGE frequencies.

Product Information

Product Dimensions 6.7 x 5.4 x 2.3 inches
Item Weight 1 pounds
Shipping Weight 12.8 ounces
Customer Reviews
3.0 out of 5 stars 28 customer reviews

3.0 out of 5 stars
Best Sellers Rank #2,694,340 in Cell Phones & Accessories (See Top 100 in Cell Phones & Accessories)
#19,539 in Cell Phones & Accessories > Unlocked Cell Phones

Warranty & Support

Product Warranty: For warranty information about this product, please click here


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Customer Reviews

Top Customer Reviews

By Robert Sinsheimer on August 26, 2009
After 4 months, my AT&T Motorola EM330 became stiff in the clamshell hinge. About 3 weeks later the hinge cracked upon opening and the upper part of the flip phone separated from the body at an angle on one side. I called in. During over one hour on the phone, AT&T customer service and warranty people maintained consistently that if the hinge cracked, I must have damaged it. I pointed out the phone showed no sign of external injury like dents or scratches and I never dropped it, although I do keep it in my front pants pocket and press the phone against my face while talking which stresses the hinge. Finally I convinced them that I had not abused the phone and they said they would replace it. But there was one more step in the process. The warranty service people had me remove the battery and look at the moisture indicator. It was pink indicating water exposure. I told them the phone had never been in the drink. They told me this could have occurred after being caught in the rain or answering the phone after stepping out of the shower. But regardless, the pink indicator voided the warranty and suddenly they would not replace the phone. They kindly offered to allow me to purchase a new phone at the regular price. How convenient!!! A little moisture indicator allows AT&T to avoid the responsibility of having sold a cheap, poorly made phone. The EM330 is not a clamshell phone. It's an eggshell phone. Based on other reports, BEWARE of AT&T and BEWARE the Motorola EM330.
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My husband and I both got this phone and have both been having the same problems. The phone often does not alert us of voicemails that have come in. We have to call the voicemail directly to find out if we have messages. The phone also misses calls. Sometimes, it just doesn't ring. We even experimented when we were having problems with finding an area with full bars and standing next to the person calling us and there was no ring and no voicemail notification. Another extremely frustrating problem we have is that when we call out, the call will cut out either before connecting or ring once and then cut out. It sometimes takes several attempts to complete a call. The phone has a tendency to drop calls while we are talking as well. We had none of these problems before, using the same carrier but with different phones. In addition, one of the specifications that sold us on the phone was its advertised battery life but it has not lived up to its advertising.

I will say that the radio is a neat feature and was very nice to have while I was still trying to use the phone. If you want to use the radio while jogging or biking though, the pressure sensitive buttons located on the outside of the clamshell are easily pressed while in a pocket or phone case.

The moral of the story is that I have returned to my old Razr and can only hope it makes it through the next two years until I qualify for another upgrade. My husband is buying a new phone at full cost. Overall this has been an expensive lesson in waiting for reviews to come out before buying a new phone. If you get this phone and have any of these issues at all in the first 30 days, I would suggest returning it because single occurrences turned into the norm for us.
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A tempting package if you're looking for camera, radio, mp3, bluetooth, etc. Add a 2GB microSD and you get a lot of functionality.

But it's so poorly designed, I can't recommend it at all. The buttons on the side get constantly pressed in your pocket, causing music to start playing through the speaker, or turning off the phone ringer. (A sequence of multiple keypresses should be required to activate exposed buttons.) Almost as irritating is that the outside screen is so dim you can't read it in daylight, so you have to flip the phone open to see who's calling. And in general, the user interface is an old low resolution design, which does not clearly alert you to missed calls, voicemails, etc. Also note that other reviewers have reported weakness in the hinge.

If you're looking for a cheap compact AT&T phone, a better choice is the LG CF360. My daughter picked the LG and loves it.

Related note: if you're just looking for basic phone service and don't want to pay for a data (internet) plan, call AT&T immediately you get your phone and have them block data access. All AT&T phones come loaded with 3G apps, so a few inadvertent keypresses, and you'll find a slew of unintentional a la carte data charges on your first bill.
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My son and I both have the EM330. Nice features but both of our phones cannot hold a charge. 20 minutes of talk runs the battery down. Don't believe the 7 hour talk time. Even when new, it was more like one hour. Now 4 months old it's less everyday. It becomes useless. I'd rate no star if allowed.
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The hinge mechanism broke on my phone 3 days ago. When I opened it this morning to show a coworker that the flip was broken, the plastic hinge actually cracked.

I am the dork who keeps the plastic film on the faceplate to avoid scratches and I work hard to not drop or mistreat my phone. I was astonished that the thing actually gave way just from being opened.

Now the ATT phone rep tells me that it is "physical damage". I guess I didn't know that the flip phone had a lifetime of only 60 opens before it shatters. My mistake, obviously.

I've been with ATT for umpteen years, and always loved my Nokia bar phones. I resisted getting a flip phone for EXACTLY this reason.

Now I'm out a phone, stuck in a contract. Thank god I have my old bar phone that I never should have upgraded from in the first place.


I wouldn't advise getting this phone if you want to actually open it and use it.
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