Top positive review
2 people found this helpful
It Took a While to Almost Like This Product
on April 19, 2013
My wife and I had a Panasonic wireless digital answering machine that was going "flakey" after 10 or more years. Our requirements were simple: Record a missed phone call and store a half dozen frequently called numbers. My wife and I are approaching 70 and had no use for anything too complicated. I did a lot of online research and where possible, downloaded manuals in .pdf format starting with Panasonic. When the user manual gets to be over 70 pages and yet the product doesn't have the basic features I was looking for, it was time to move on. I was leery of getting this Motorola model because it isn't a strategic product for them. Go to their website and look for information to confirm that. Some reviews said things like you couldn't erase single messages (not true) and some reviews said the menus seemed to be backwards, i.e. "On" meant "Off." I kind of agree with that. The "kicker" was the instruction of how to get your messages remotely. You dial and enter a 4-digit code to hear them. I spent hours over two days trying to get that to work. Finally, I called the support number and got a human being. I was asked if I entered a "*" (star) key before entering the 4-digit code. No, I didn't because there is no mention of that in the instruction manual. That did the trick and I was mildly amused that in this day and age a manual could be written and published without anyone verifying the text. It helps being older and putting things in perspective. I should have been outraged!