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Used: Like New | Details
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Condition: Used: Like New
Comment: CHECK WITH YOUR CABLE SERVICE PROVIDER BEFORE PURCHASING, TO MAKE SURE OF COMPATIBILITY. MODEMS ARE NOT PLUG'N'PLAY Devices. Modem is provided with Power Cord, Patch Cord and Instructions.
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Motorola SB6180 DOCSIS 3.0 Cable Modem in Non-Retail Packaging (Brown Box)

3.9 out of 5 stars 328 customer reviews
| 57 answered questions

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  • 10/100/1000 Mbps Ethernet port to connect with router or computer
  • DOCSIS 3.0 certified, capable of up to 300 Mbps and upload speeds up to 120 Mbps based on your Cable provider service
  • Compatible with major Cable Internet Providers. Contact your ISP to verify compatibility.
  • Compatible with Windows, Macintosh and UNIX computers
  • Good for streaming Audio / Video and gaming on multiple devices at a time
5 used from $25.49

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Product Description

This is a refurbished Motorola DOCSIS 3.0 Cable Modem. A new and improved version of the world\'s most widely deployed DOCSIS cable modems. For the residential cable subscriber who wants a powerful modem capable of delivering a high-speed data service at blazing fast speeds. 10 \/ 100 \/ 1000 Base-T Ethernet Port (RJ-45). Additional information: • Requires CABLE Internet Service, if not sure your provider is CABLE call them to confirm • Compatible with MOST Major CABLE providers like Cox, Charter, Time Warner, Mediacom, Bright House From the Manufacturer Motorola SURFboard SB6180 delivers your complete personal media experience, at lightning-fast broadband speed. It harnesses the power of DOCSIS 3.0 technology to bond up to four downstream channels and four upstream channels--providing you advanced multimedia services with data rates of more than 100 Mbps in each direction. That makes gaming, shopping, downloading, working, high-quality voice and video conferencing, and peer-to-peer networking applications far more realistic, faster, and efficient than ever before. Key Features: - Plug and play installation - Front panel LEDs indicate status and simplify troubleshooting - Multi-language user guides - User-friendly online diagnostics - Backward-compatible to DOCSIS\/EuroDOCSIS 1.x and 2.0 - DOCSIS 3.0-certified (EuroDOCSIS 3.0-based) - Supports IPv4 and IPv6 to expand network addressing capabilities - Compatible with Windows, Macintosh, and UNIX computers. - Gigabit Ethernet (RJ-45) data port enable flexible, high-speed connectivity

Product Information

Product Dimensions 5.2 x 5.2 x 1.6 inches
Item Weight 1.2 pounds
Shipping Weight 1.2 pounds
Manufacturer Arris
ASIN B00723PZ2G
Item model number SB6180
Customer Reviews
3.9 out of 5 stars 328 customer reviews

3.9 out of 5 stars
Best Sellers Rank #86 in Computers & Accessories > Networking Products > Modems
Date first available at Amazon.com August 9, 2012

Warranty & Support

Product Warranty: For warranty information about this product, please click here

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Customer Reviews

Top Customer Reviews

Verified Purchase
The modem just arrived today and I had it activated soon after. It is a top notch modem well exceeding what I expected from it. I just had it activated and did a test on speedtest.net. The results came out a 31.85Mbps down and 4.05Mbps up. The guaranteed speeds from Cox are 18 & 4. I don't know why this modem is so hard to come by, in my opinion, it is exactly the same modem as the Motorola SBG6580 except it doesn't have the built-in wireless. I recommend this modem to anyone looking to upgrade and own their own DOCSIS 3.0 modem.
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It is easy to use this Modem with Comcast. Simply tell the technician over the phone that it is a SB6141 and it will work. The two modems are virtually identical. I have been using this modem with Comcast for over a year in Northern California.

Edit- If that doesn't work, reset the modem to factory default and try again. If that doesn't work, reset to factory default and instead tell them it is an SB6580. If that doesn't work, reset to factory default once again and tell them it is an Arris WBM760A. If that doesn't work then your model is defective (many defective models going out for some reason for the first few weeks of January 2014.)
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Verified Purchase
I couldn't decide. the 6180 can only be found used. specs are the same except minor differences that would not affect real world performance, as long as your cable provider has it on their supported modems list. it came down to cost. why pay 80 -100 dollars for a brand new modem when you can get a used one for half the cost? cable modems don't 'wear out', unless they've been abused or damaged by the user (or by lightning). the 6180 performs just as well as the 6141 at ~half the cost. its docsis 3 and supports up to 8 channels down and 4 up, so plenty of future proofing. at 40 dollars, i couldn't pass it up. very happy with my purchase and used modem was in great shape. my former motorola SB5100 performed flawlessly for almost 11 years. its retired now, enjoying a much needed rest. course, ordering a used modem has increased risk of a DOA, but my current modem was working well, so it would be easy to send it back for another. if you like the new modem smell, get the 6141. if you like saving money, get the 6180.
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Verified Purchase
I've just purchased this SB6180 cable modem from Amazon to replace the rental SBG6580 from Time Warner Cable because they have started to charge me a fee for the modem since October.

The SB6180 was not listed on Time Warner's website as an approved cable modem, but when I connected the modem to the cable and called the tech support at Time Warner Cable, they activated the device and instantly it worked very well, giving me the full speed. The only thing different is that I now need a separate router to be used with this SB6180, while the previous SBG6580 came with an internal router.

Although the SB6180 is listed as used, it looks like new. Plus, it costs much less than an SBG6580, even if the cost for an external wireless router is added. By the way, the wireless router with my previous rental SBG6580 worked very poorly, so I had to buy an external wireless router anyway.

Three days has passed since I installed the modem, and the device is still working like a charm. I'm happy with this purchase.
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Verified Purchase
Stop paying Time Warner a rental fee and get one of these. Its literally plug and play. You take the TWC modem out, plug this one in and call them - you'll have to tell them its a Motorola Surfboard SB6141 though otherwise they will tell you that it won't work. It will pay for itself. It works great, I've haven't had a single problem with it so far - never even had to reset it.

PROS
- great price
- works with Time Warner
- you can stop paying modem rental fees

CONS
- its refurbished (mine looked used, but it works perfectly fine)
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Verified Purchase
Bought it on March 2013. Died Oct 2013.
Worked really well for the 7 months. Warranty has passed. May just be a fluke, but I'm not going to try buying the same one for awhile. I'm going to try the Cisco DPC3010.

I use it with COX Cable. No disconnects, no dropped connections.
I sense a slow-down playing (Battlefield 3) 2 days ago and today it died.
I'm really disappointed that it didn't last long.
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Verified Purchase
Very frustrating, as this modem worked well for about 60 days, then died. As confirmed by the technician, the modem simply stopped working overnight and there was no option to fix. I paid $55 and now its best use is a doorstop. Unfortunately, there is no option to replace via this seller and I couldn't find a way to contact them, so I'm leaving this review.

Be careful about purchasing used modems because this could happen to you.
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Verified Purchase
This is a really good modem for the price. It has the features like high end enterprise level security. And it is fast--lots faster than my cable company lets me go! I think it has 4 pipelines or whatever they call them, really can speed. Setup is a breeze. It does the docsis 3.0 and the blinking led on the modem changes to blue when you are doing the 3.0, this modem should keep you going for several years before they develop even faster modems.
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