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Motorola SURFboard SB5101 DOCSIS 2.0 Cable Modem - Non-Retail Packaging (Brown Box)
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- When connected to a DOCSIS 2.0 or 3.0 cable network, capable of up to 38Mbps down and 30Mbps upstream Internet speeds.
- Specially designed architecture-allows for future upgrades
- Requires Cable Internet Service. Compatible with major U.S. Cable Providers. Contact your ISP to verify compatibility.
- Front-panel LEDs indicate status and simplify troubleshooting
- 10/100 Ethernet port to connect with router or computer
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|Shipping||—||FREE Shipping||FREE Shipping||FREE Shipping||FREE Shipping||FREE Shipping|
|Sold By||Available from these sellers||DOCSIS Networks||DOCSIS Networks||DOCSIS Networks||Amazon.com||NetBetShop|
|Item Dimensions||2.3 x 6 x 6.2 in||2 x 5 x 5 in||7 x 3 x 6 in||7 x 9.5 x 2.75 in||2 x 8.7 x 6.4 in||2 x 4.9 x 6.1 in|
|Item Weight||1.5 lbs||1.3 lbs||4 lbs||1 lb||1.41 lbs||0.58 lb|
Get to your favorite Web sites quickly, download graphics with unbelievable ease, and enjoy real-time interactive PC gaming and expand console gaming with broadband Internet access from the cable modem market leader-Motorola. With the next-generation SURFboard SB5101 cable modem, you're compatible with today's broadband Internet-and ready for the future, too. When your cable service provider upgrades to a DOCSIS 2.0 network system, you'll surf the Internet at as much as 30 Mbps-3 times faster than earlier modems! With Ethernet and USB connectivity, installation couldn't be simpler. A convenient stand-by button provides hassle-free security by disengaging from the PC without disconnecting from the cable network. Troubleshooting is a breeze too, thanks to front panel status indicator LEDs and an online diagnostics page.Once you've experienced broadband powered by Motorola, you'll never want to go back to dial up again! Get onto the cable pipeline today with the powerful, convenient, flexible and simple to install SURFboard SB5101 cable modem.
From the Manufacturer
Get to your favorite Web sites quickly, download graphics with unbelievable ease, and enjoy real-time interactive PC gaming and expand console gaming with broadband Internet access from the cable modem market leader--Motorola.
With the next-generation SURFboard SB5101 cable modem, you're compatible with today's broadband Internet--and ready for the future, too. When your cable service provider upgrades to a DOCSIS 2.0 network system, you'll surf the Internet at as much as 30 Mbps--3 times faster than earlier modems!
With Ethernet and USB connectivity, installation couldn't be simpler. A convenient stand-by button provides hassle-free security by disengaging from the PC without disconnecting from the cable network. Troubleshooting is a breeze too, thanks to front panel status indicator LEDs and an online diagnostics page.
Once you've experienced broadband powered by Motorola, you'll never want to go back to dial up again! Get onto the cable pipeline today with the powerful, convenient, flexible and simple to install SURFboard SB5101 cable modem.
- Always on, always connected
- Installs easily in just four steps
- User-friendly online diagnostics page
- No additional software required
- Slim vertical design saves desk space
- USB or Ethernet connectivity--simplifies installation, enhances versatility
- Supports up to 63 users
- Capable of downloading up to 100 times faster than traditional 28.8k analog phone modems
- No telephone line needed
- When connected to a DOCSIS 2.0 cable network, capable of up to 30 Mbps upstream capacity — that's 3 times faster than our previous models
- Real-time gaming access
- Specially designed architecture--allows for future upgrades
- Top-mounted stand by switch--disconnects the USB and Ethernet connection to the computer without disconnecting the cable modem from the RF network
- CableLabs DOCSIS 1.1 and 2.0 Certified
- Windows 95/98/2000/NT/Me/XP
- Macintosh OS8 or higher
- Supports standard Internet software
- Minimum 486/66/ (Pentium processor preferred) or Macintosh-compatible CPU (Power PC)
- Operating systems such as: Windows 95/98/2000/NT/Me/XP; Macintosh OS 8 or higher; and Unix
- CD-ROM drive
- 10/100 Base-T Ethernet or USB connection
- Check with your local cable provider for DOCSIS high speed data service
- SURFboard SB5101 cable modem
- USB and Ethernet cables
- Power adapter
- Installation CD-Rom with USB drivers
- Quick Start Guide
Top customer reviews
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When first plugged in (after verifying all lights were blinking correctly) with Comcast as the internet provider, I opened the internet (Chrome) on my laptop and was redirected to the comcast website, asking for log-in information which I had collected ahead of time. After logging in with my account information, a little progress bar appeared where Comcast was "identifying" my new router. 15min later everything was complete and I was using internet and downloading Amazon videos just like before.
Does it have the speed of a fancier model? I have not run tests, but I can't complain. Some apps download about 1.5Mb/s. Usually, 5-6 devices are running off the router that this modem powers. Can't imagine what an extra $50 for the "most recent" model would have provided.
There is no power switch as such which means you more or less have a static IP address unless you unplug it, Release the IP Addy through Windows or your ISP changes it. What you do have is a switch to deactivate the unit by putting it into standby mode for security purposes if your computer is on 24/7. Simply push the button and you are back online.
ISPs often charge a monthly fee to rent the same thing so this more than pays for itself in just a couple months. As long as it works and you don't need the router/modem version then go with this unit. You save plenty over the cost of a new one. A final note of caution. Check with your ISP to make sure they support the use of this model modem on their network.
First of all, this modem shipped FAST - even though I selected the free shipping it only took 2 - 3 days to get.
The modem can be connected by using either a USB or Ethernet connection. It comes packaged with both types of cables along with a DVD containing a User Manual, installation instructions, and the software that you need to load if you connect via USB. If you use the Ethernet connection you don't have to load any software. My rental modem was connected via Ethernet so that is how I connected the new one.
I screwed the internet cable into the port on the back of the modem, plugged in the Ethernet cable and the power cord. That's it - just 3 connections. From the control panel in Windows you have to set the properties on the Network Connection to automatically obtain an IP address. This was very easy to do. The installation instructions that come on the DVD clearly explain how to do this.
When I tried to access the internet after connecting the new modem it brought up a Comcast activation screen rather than my usual home page. On this screen it said to enter my Comcast account number and then click "next". When I did this I got an error message saying that the page could not be displayed. I called Comcast and explained to the technical support person that I had just swapped out modems. He tried sending an activation signal but it didn't work - so he told me there must be a problem with the new modem.
When I re-connected the old modem it worked just fine. I called Motorola technical support (they are open 24/7) and got through with almost no wait time. When I told the Motorola support person that the new modem wouldn't work, but the old modem worked fine once I re-connected it, he told me that Comcast didn't complete the activation correctly. He said that Comcast needed to de-activate the old modem before the new one could be activated.
I called Comcast back and this time got a tech support person who actually knew what they were doing. I had to give them the ID and serial numbers from the bottom of the new modem. Once Comcast deactivated the old modem and activated the new one everything worked just fine.
Not counting the problem I had with Comcast, this modem was extremely easy to install. I was also very impressed with Motorola technical support. I got through to a knowledgeable live person with almost no wait time. I definitely recommend this modem and am impressed with Motorola technical support response time. Amazon shipped fast too. I'm very satisfied with this purchase.