Sure Heat Mountain Vernon Oak Vent free Dual Burner Log Set for Natural Gas Fueled Fireplace, 24-Inch (Includes 6 logs)
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- Six highly detailed, hand painted ceramic logs traditionally stacked on a tiered grate realistically recreate the look of a mature fire in your fireplace
- CSA approved heating appliance will heat 1200-1500 square feet with 99.9-percent efficiency
- Fits all fireplaces with minimum dimensions of 36-inch front width; 15-inch depth; and 25-inch back width
- Manually controlled valve system and push button ignition. BTUs - 34,000/40,000
- 100-percent carbon monoxide and oxygen depletion safe.
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Go Green and heat your home while creating a living environment with beautiful ambiance using the Sure Heat 24" Mt. Vernon Oak log fireplace insert. With no ash, no wood, and no hassle you'll quickly forget the inconvenient days of burning real wood. Our set contains a manual controlled valve system and is built to work with the natural gas fuel supply in your home . This beautifully designed unit uses an innovative U-shaped dual burner to provide a superior and very realistic dancing flame pattern. These golden flames are surrounded by six highly detailed, hand painted ceramic logs traditionally stacked on a tiered grate; which realistically recreates the look of a mature fire. Because this unit is vent free, the heat from the fire is pushed into the living space, rather then up a chimney. This allows for an amazing 99.9% heating efficiency! Our 24" Mt. Vernon log set comes with a push button ignition and is built to fit in any fireplace with minimum measurements of 36" front width, 15" depth, and 25" back width. Safety Specs include: 100% carbon monoxide and oxygen depletions safe; CSA approved as a heating appliance; Safety pilot light valve system and oxygen depletion sensor included. Will heat approximately 1200-1500 square feet at only 1/4 the cost of a real fire per hour.
Important: Regulations for installation and use may vary by region. Please review your local codes as they apply to vented and unvented appliances. In absence of local codes, follow The National Fuel Gas Code ANSIZ223.1/NFPA 54
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The pipe they send you kinks so easy if you try to bend it at all. I even have a gas line bending tool set and have done it many times. So I bought a different log set that looked good to find that this burner is spewing out black soot. The old set was perfectly fine other than looking out dated so it's nothing in the pipes and must be this burner. I even put the new logs on a different gas fire place to make sure it wasn't then and it wasn't. So after running it for 60 seconds straight it set off my carbon monoxide/dioxide alarms and the closest one was in a different room. Now I'm scared about its safety. Your probably thinking, "why didn't he go to the manual to troubleshoot these issues?". I would have however all of the pages of the top half of the manual are glued together, so I've torn loose what I can of the bottom which luckily gave me enough to figure out how to light it and such but no info on adjustments. So moral of the story is some things are best bought at a store that can't just ignore your emails and hope you forget about it.
Oh ya and the log placement guides logs are a completely different shape so the only way to place the logs on the grooves on the base are in perfect lines one in front of the other. 😂
Update. I figured out how to increase the oxygen to get rid of the soot problem. Finally sat down to enjoy it and after five minutes my girl friend just asked me to turn it off and return it because the hissing noise was so loud.
It did arrive damaged. But not as bad as others have reported - pure luck though (see below for packaging notes). Amazon did accommodate for the damage monetarily. I preemptively took everything apart and reassembled everything with Teflon tape, and hired a plumber to actually get it all connected since the old unit was hard-piped in and I didn't want to bother with cutting/modifying the gas lines coming from the house.
Luckily, the pipes themselves had no damage at all though - which was a miracle considering the poor packaging quality.
They put a 2" foam layer on the bottom, then put the unit on top of that, then another foam layer, then they laid the logs loosely on top of that, then one more foam layer on top of that. Everything in the box just jostled around like rocks in a box during transport. I can't believe the damage wasn't worse, and can't believe they think this is adequate packaging. I mean, if they at least bubble-wrapped each log that would be a significant improvement. No wonder so many of these are arriving damaged a LOT worse than mine.
Amazon offered a discount, or a return for the damage. I took the discount because shipping such a heavy item again seemed like such a waste.
If yours arrives in decent/acceptable shape, you will like this unit. Emanates plenty of heat and lights easily. Has a valve on the front-bottom-right side for easy access to control the pilot light and the flame height. After turning on the pilot gas, has a starter button on the left side built-in to start the pilot flame. Easy to operate and looks very nice.